Recent content by oak

My car is suddenly working today after not working at all from the moment I got the 3G upgrade. The entire flow from web/app to car works now. Wonder if Nissan fixed it in the latest downtime... I did have a battery tender on the car all night, but it wasn't working this morning when I tried...

Wonder why pulling the battery terminal helps? Or do you only reset it after you've fully charged the car with a battery tender? I'll give this a try in a couple hours and report back.

Not having done this myself yet, is there a diagram of the fuse box somewhere? I haven't even cracked it open so maybe it's obvious. Which is the audio fuse? Edit: Pulled the "AUDIO/MIRROR" fuse in the driver side dash fuse box (left column, second from the top) and replaced after 5 minutes...

This is the first I've heard of this solution. Prior to pulling the fuse, were you able to connect from the car at all? I can connect from the car, but not from the web or the app (which defeats 90% of the purpose of owning this).

I just don't think the first level of support has much in the way of being able to fix this. They're probably as frustrated as you are at having to take all these calls all day from people with non-working carwings (and not being able to help them). This is almost certainly being escalated to an...

Just got a call from Nissan saying they're still working on it and it's escalated. Sounds like it's impacting quite a few leaf owners (which aligns with this board). No ETA, but would call me as soon as any fixes are made.

Yea, I'm still not able to connect from the app (car works fine). Good that it is working for some people, so there is hope yet!

Latest update: Still not working for me. Haven't heard back from Nissan yet.

How long after you called them and had it escalated did it start working again?

Sounds like they're trying to charge you extra money for an 'inspection' that isn't needed. The only thing they would maybe need to do is confirm that the TCU you have is actually a 2G TCU, but that should be obvious as it's a 2013 model year leaf. I had the service done last week, and it was...

I just called in and had it escalated. Took about 10 minutes to go through all the troubleshooting before they opened a case number for the techs at Nissan. Might hear back by Thursday.

I tested this morning, and I can actually download charging stations from within the car. I even got a Google "parked car update" when I got coffee this morning. Still no luck with the ios app or web portal though. Times out every time yet. Refreshing or sending climate control update.

Interesting, I'll try downloading charging stations. I bet you're right. I have a feeling I'll be calling in on Monday, and taking a trip to the dealer again.

I can connect in the car with a successful connection (signing in), but can't use the web or ios apps. Times out, or errors when trying. Going on 3 days now.

I had the 3G service done about 48 hours ago. Still not able to connect fully. The car can 'authenticate' with the center when I 'sign in' from carwings settings. Car appears to have a strong signal too. All numbers populated, except TCU Phone # (asterisks for that). If I try to refresh from...