I believe Nissan is ignoring this issue. The client application has been updated, but the milage is still reporting only about 1 out of 4 trips. The only way this will get addressed is for more folks to open tickets with Nissan.
I got an update from Nissan today. They have confirmed that vehicle information is being sent for all trips, however sometimes the data has invalid information so it's getting tossed out. They are now passing the information to the next team for further diagnosis.
I spent some time with Nissan Connect EV Chat support last night. We ran through the settings and did not change anything. They confirmed the milage on the car does not line up with Nissan Connect. It was helpful to have notes recorded in the daily driving log for where the car went to confirm...
I used the Contact Nissan link from NissanConnect at the bottom of the page, I got an email indicating they received the request, but it wasn't a ticket number and there has been no follow up. Where were you able to open a ticket from?
Each time the car starts, the display confirms information sharing with Nissan is enabled. Only the first trip after the sign in process shows up in Nissan Connect, after that the trips don't register. I have confirmed the system is set to share data for 30 days. Is anyone getting Nissan connect...
Just ordered the OBDII adapter for LeafSpyPro. Went back into the menu and entered the username / password again and made sure the setting was there for 30 days. I have not been seeing the prompt to share the information each time we started up, so thought it was working correctly. We will see...
New 2017 leaf 6 days old. I have driven the car over 100 miles so far, but the Nissan Connect EV site has only recorded 23 miles. It seems to be missing individual trips on each day so far. The App and Website seem to be able to communicate to the car for climate control and charge status with...