NYLEAF
Well-known member
Hello,
This is my first post, so please be gentle! I paid my $99 a few days ago to reserve a Leaf, and I am up to the RAQ stage. I put in a request with a dealer that is close to my house, but after 48 hours nothing had happened. I called the dealer, got bounced around a bunch of times, and finally spoke to someone who understood that the Leaf was not just "a small test in California". I told him that I needed him to submit a quote on the website for me to accept or reject, and he said that because I had selected Lease, he wasn't sure what to put in, because the Lease program can change at any time. I told him that he just had to put in the actual price of the car he wanted to charge me, NOT the lease payment. He said OK, he would just put in sticker, because no one is getting it less than sticker. He also told me that his dealership would be getting 1 Leaf per month, and that I would be his #4, so I would be getting the car in June 2012. I said that was fine, as I am currently trying to pay off my current car, and would feel better about my credit situation in June. With this, he said that I should check out the EMAC (I think?) credit pre-approval page, and that he would not submit a quote for me until he was sure that I was creditworthy. I told him that he isn't allowed to do it that way, because technically I have the right to back out of even getting the Leaf until the very moment before I sign the paperwork at the dealer. He said that is crazy, what is he supposed to do with the car if I don't take it? I told him that in the unlikely event that I am not approved for a lease/loan, and that I don't take the car, he could just sell the car to someone else, probably for above sticker, and make even more money on the thing. He again said that he was refusing to give me a quote on the website until I completed a credit app and proved my creditworthiness to him, so I responded that I would just switch to a different dealer.
I proceeded to call the 866 number for Leaf, and spoke with a helpful rep. We switched my dealer to another (much larger) Nissan dealer that isn't too much farther from my house. I put a quote into them, and the Rep advised that I call them and speak to someone. When I called this dealer, I got the same runaround, but they eventually got me to the right person. Unfortunately, he was even more clueless than the guy at the first dealer! Essentially, he was telling me that he has 4 quotes waiting right now, but he isn't able to give any of us quotes because he is waiting for corporate to tell him the price for the car. I told him that the sticker price is fine, and he responded that he doesn't know what sticker is yet. Plus, he said, he wouldn't know what to charge us for the extra options that we picked. (The first dealer had the exact config of my car in front of him, and the exact sticker price, too). This dealer also stated that I wouldn't be able to proceed until I had the 220 charger installed at my house, but I told him that I had done the waiver, and he didn't seem to understand (the first dealer also mentioned I needed the charger first, but I gave him the same response and he dropped the issue). Ultimately, he told me he would get back to me in "3-4 weeks" with more information. I told him that I was not going to wait that long, I just need him to submit a price so I can order my car and Nissan can build it. He said not to worry, I'll get my car, and he isn't even getting any in until the month of October. I reminded him that it currently IS October, and that if he hasn't provided ANY quotes yet, NO cars are going to be delivered, except maybe one for test drives. Ultimately, I got him to agree to contact me by tomorrow with more information.
So, knowledgeable forum members, what should I do? Obviously, the dealers here in NY are totally clueless about what is going on, but I feel like I'm going to get screwed out of even getting a car if I wait any longer. Hope someone can help!
This is my first post, so please be gentle! I paid my $99 a few days ago to reserve a Leaf, and I am up to the RAQ stage. I put in a request with a dealer that is close to my house, but after 48 hours nothing had happened. I called the dealer, got bounced around a bunch of times, and finally spoke to someone who understood that the Leaf was not just "a small test in California". I told him that I needed him to submit a quote on the website for me to accept or reject, and he said that because I had selected Lease, he wasn't sure what to put in, because the Lease program can change at any time. I told him that he just had to put in the actual price of the car he wanted to charge me, NOT the lease payment. He said OK, he would just put in sticker, because no one is getting it less than sticker. He also told me that his dealership would be getting 1 Leaf per month, and that I would be his #4, so I would be getting the car in June 2012. I said that was fine, as I am currently trying to pay off my current car, and would feel better about my credit situation in June. With this, he said that I should check out the EMAC (I think?) credit pre-approval page, and that he would not submit a quote for me until he was sure that I was creditworthy. I told him that he isn't allowed to do it that way, because technically I have the right to back out of even getting the Leaf until the very moment before I sign the paperwork at the dealer. He said that is crazy, what is he supposed to do with the car if I don't take it? I told him that in the unlikely event that I am not approved for a lease/loan, and that I don't take the car, he could just sell the car to someone else, probably for above sticker, and make even more money on the thing. He again said that he was refusing to give me a quote on the website until I completed a credit app and proved my creditworthiness to him, so I responded that I would just switch to a different dealer.
I proceeded to call the 866 number for Leaf, and spoke with a helpful rep. We switched my dealer to another (much larger) Nissan dealer that isn't too much farther from my house. I put a quote into them, and the Rep advised that I call them and speak to someone. When I called this dealer, I got the same runaround, but they eventually got me to the right person. Unfortunately, he was even more clueless than the guy at the first dealer! Essentially, he was telling me that he has 4 quotes waiting right now, but he isn't able to give any of us quotes because he is waiting for corporate to tell him the price for the car. I told him that the sticker price is fine, and he responded that he doesn't know what sticker is yet. Plus, he said, he wouldn't know what to charge us for the extra options that we picked. (The first dealer had the exact config of my car in front of him, and the exact sticker price, too). This dealer also stated that I wouldn't be able to proceed until I had the 220 charger installed at my house, but I told him that I had done the waiver, and he didn't seem to understand (the first dealer also mentioned I needed the charger first, but I gave him the same response and he dropped the issue). Ultimately, he told me he would get back to me in "3-4 weeks" with more information. I told him that I was not going to wait that long, I just need him to submit a price so I can order my car and Nissan can build it. He said not to worry, I'll get my car, and he isn't even getting any in until the month of October. I reminded him that it currently IS October, and that if he hasn't provided ANY quotes yet, NO cars are going to be delivered, except maybe one for test drives. Ultimately, I got him to agree to contact me by tomorrow with more information.
So, knowledgeable forum members, what should I do? Obviously, the dealers here in NY are totally clueless about what is going on, but I feel like I'm going to get screwed out of even getting a car if I wait any longer. Hope someone can help!