DuncanCunningham wrote:Bangaroo wrote:Ran into issues with Athens Nissan in GA. The dealership told me that people that didn't buy their Leaf there are not welcome there. Even when it shows up on their nissan leaf app as free and available 24/7 It shouldn't be advertised as such if it's on their Nissian LEAF EZ-Charge app or car wings if this is their policy. They should post a sign or something if that's the case..
Nissan of Athens
4735 Atlanta Hwy
Bogart GA, 30622
There is a dealership here in North Salt Lake that does the same, according to Plugshare app comments.
I find it hard to understand why they do this to you. People buy cars all the time, usually between 3-7 years and when they have a bad experience they tell their friends and update social media very quickly. They are too short sighted to understand that turning people away ensures that they will never sell a car to that person again in the future even though it is obvious that they purchased a Nissan and would probably be on their shopping list. I think it is because salespeople move around all the time and do not sew seeds for future harvest, they are all about the sale NOW, TODAY.
Talking with the managers at the dealership and they said there is no written policy on who can use their facility (at least not one they can provide in writing) and that the dealership is private property. Since my plates show that it's from a competing dealership (30miles away and provided over $500 in savings vs this one) the sales rep felt compelled to approach me, no other cars waiting or in need of a charge. It really is such a shame. Contacting corporate to escalate this issue. Has anyone had success in addressing this issue? Maybe it's just the sales teams that doesn't get the bigger picture...