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Live chat fake?

Fri Apr 30, 2010 8:19 pm

Is Nissan's Live chat fake? I don't think it really passes the Turing test. It sure didn't when I asked a question. Does anyone have any experience that positively proves there's human there, even if it's just some of the time?

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Re: Live chat fake?

Fri Apr 30, 2010 8:31 pm

Hello Rat,
I had a conversation about Ground Clearance a few afternoons ago. It seemed to me it was a person, but I also had a relatively simple question and exchange.
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Re: Live chat fake?

Fri Apr 30, 2010 8:45 pm

I've probably had 5 or 6 live chat experiences and it is definitely a real person. There are times when their scripting is limited, but they definitely respond to my questions.

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Re: Live chat fake?

Sat May 01, 2010 8:47 am

Try the very old "clasic" Eliza:

Not great, but, at the time, some users reported that they believed Eliza must be a real person typing back to them, because she "understood me so well".
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