nwfrog
Posts: 5
Joined: Fri Jun 28, 2013 5:29 pm
Delivery Date: 28 Jun 2013
Leaf Number: 020611

Re: Car will not charge

Tue Jun 26, 2018 5:18 am

Experienced the exact same issue with my 72k km 2012 Leaf the last few days. The car is currently at the dealership. Even though there were codes, they were looking at "corrosion" in the cables (not covered) and/or the charging unit. My car is covered with an extended warranty from Nissan. Provided this Thread and youtube videos to the repair technician. Will keep you posted on the progress.
Last edited by nwfrog on Wed Jun 27, 2018 11:55 am, edited 1 time in total.

nwfrog
Posts: 5
Joined: Fri Jun 28, 2013 5:29 pm
Delivery Date: 28 Jun 2013
Leaf Number: 020611

Re: Car will not charge

Wed Jun 27, 2018 1:29 am

Dealer still has the car. It seems the DC/DC Converter needs to be replaced. Even though I have an extended warranty from Nissan, the dealer wants to charge me for numerous hours of investigation leading to the exact cause of the issue. He says that only the replacement fee and the part is covered by Nissan. Is this right? BTW, this is not just 1 or 2 hours of labour I am beeing charged here...

jbuntz
Posts: 129
Joined: Thu Dec 08, 2016 5:41 am
Delivery Date: 17 Dec 2016
Leaf Number: 303765
Location: New Braunfels, TX

Re: Car will not charge

Wed Jun 27, 2018 11:42 am

nwfrog wrote:Dealer still has the car. It seems the DC/DC Converter needs to be replaced. Even though I have an extended warranty from Nissan, the dealer wants to charge me for numerous hours of investigation leading to the exact cause of the issue. He says that only the replacement fee and the part is covered by Nissan. Is this right? BTW, this is not just 1 or 2 hours of labour I am beeing charged here...

Sounds like a rip-off to me. As far as you are concerned they could have replaced everything in the engine compartment to fix it.
Mfg 11/15 Del 12/16 TX 2016 SL 30kWh,
Date Bar MI GID Ahr SOH
05/17 12 05175 324 70.75 89
08/17 11 09245 282 61.68 77
10/17 10 12000 260 57.22 71
01/18 09 15329 244 53.72 68
06/20 08 21716 230 50.41 63
06/27 11 22047 296 66.01 83 Aftr Updt

SageBrush
Posts: 2486
Joined: Sun Mar 06, 2011 2:28 am
Delivery Date: 13 Feb 2017
Location: Colorado

Re: Car will not charge

Wed Jun 27, 2018 4:14 pm

nwfrog wrote:Dealer still has the car. It seems the DC/DC Converter needs to be replaced. Even though I have an extended warranty from Nissan, the dealer wants to charge me for numerous hours of investigation leading to the exact cause of the issue. He says that only the replacement fee and the part is covered by Nissan. Is this right? BTW, this is not just 1 or 2 hours of labour I am beeing charged here...

Tell him to pound sand.
2013 LEAF 'S' Model with QC & rear-view camera
Bought off-lease Jan 2017 from N. California
Car is now enjoying an easy life in Colorado
3/2018: 58 Ahr, 28k miles
-----
2018 Tesla Model 3 LR, Delivered 6/2018

ElectricEddy
Posts: 459
Joined: Tue Feb 25, 2014 1:42 pm
Delivery Date: 31 Oct 2016
Leaf Number: 313506
Location: Nanaimo, B.C.

Re: Car will not charge

Wed Jun 27, 2018 8:50 pm

nwfrog wrote:Dealer still has the car. It seems the DC/DC Converter needs to be replaced. Even though I have an extended warranty from Nissan, the dealer wants to charge me for numerous hours of investigation leading to the exact cause of the issue. He says that only the replacement fee and the part is covered by Nissan. Is this right? BTW, this is not just 1 or 2 hours of labour I am beeing charged here...

And the stealership name is?
Pearl White Sl
mfd date 09/16

nwfrog
Posts: 5
Joined: Fri Jun 28, 2013 5:29 pm
Delivery Date: 28 Jun 2013
Leaf Number: 020611

Re: Car will not charge

Sat Jun 30, 2018 8:11 am

Status update. It is now established that the OBC needs replacement. The part is BO (guess too many replacements lately?). The Dealership, which I will not name (look for canadian postal code G1X 3X4) had to finally admit that that there was some type of compensation for diagnosis: 1h by the plan. They ended up spending 7.5 hours of analysis(guess they thaught it was a free lunch or some type of training exercise on my behalf). Got a loaner for the time being, paid by nissan (not an EV :cry: ). I dont know how many customers they tried to defraud like this. This is my last time at this place.

alozzy
Posts: 1004
Joined: Fri Jan 20, 2017 4:25 pm
Delivery Date: 18 Jan 2017
Location: Vancouver, BC
Contact: Website

Re: Car will not charge

Sun Jul 01, 2018 11:59 am

I bet the problem with the OBC is the diode that others with 2011/2012 LEAFs have experienced. Did they even watch the YouTube video on that issue, or read the fix for installing an inline diode at the charger port?
Vancouver, CA owner of a 2013 Ocean Blue SV + QC, purchased 01/2017 in WA
Zencar 12/20/24/30A L1/L2 portable EVSE
1-1/4" Curt #11396 hitch
After market, DIY LED DRLs
LeafSpy Pro + Konnwei KW902 ELM327 BT OBDII dongle
Loving my first BEV :D

nwfrog
Posts: 5
Joined: Fri Jun 28, 2013 5:29 pm
Delivery Date: 28 Jun 2013
Leaf Number: 020611

Re: Car will not charge

Tue Jul 10, 2018 4:44 pm

Status update: Car is still at the dealership. The part, 296A0-3NA8A is on backorder in Canada. Nissan Canada said they have no ETA. Dealership mentioned the part is on order and will be in Montreal on july 18th (from where???). I have lost some confidence on both Nissan and the dealership.

To Alozzy: Both links were provided directly to the technician the next day the dealership had the car.

Provided the dealership with links on ebay from a US Nissan Dealership on the west coast which seemed to have 2 units for sale. Funny thing, I happen to know that dealership as I lived in that town for several years.

Will keep you posted with any development.

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