Asteroth
Posts: 2
Joined: Sat Feb 11, 2017 1:28 pm
Delivery Date: 11 Feb 2017

Usefulness of Dealer Battery Reports

Sat Feb 11, 2017 2:04 pm

Hello,

I was hoping that I could get some advice from the community. I went looking at a 2013 Leaf SL today in the greater Chicago area. The dealership has it listed for about $10,300 and also listed it as a Certified Pre-Owned vehicle. However, they would like an additional $750 for that.

Here is my issue: I bought a wifi OBD2 dongle and also Leaf Spy to check out the battery. However, when I got to the dealership, I was unable to get all of that to work together. I don’t know whether it was a set up issue, or whether the dongle is broken. In any event, I couldn’t get a reading of the battery. It was showing 12 bars on the dash for what that is worth.

I told the salesman that I would not buy that day. As I was leaving, the manager chased me out to the parking lot and asked what it would take to sell the car that day. I told him that that wasn’t going to happen but my main issue was uncertainty about the state of the battery health. I couldn’t get leaf spy to work and there was no battery report. He offered to email me a battery report and also reduce the price of the car a bit.

Here is my question: How accurate is the battery report that the dealer provides? It says, battery capacity is 12 bars, range is 82 miles, there are 5 stars for charging and driving and 4 stars for storage. Is this sufficient to make any kind of informed purchase decision?

Any input or advice on this would be greatly appreciated.

SageBrush
Posts: 741
Joined: Sun Mar 06, 2011 2:28 am
Delivery Date: 13 Feb 2017
Location: Colorado

Re: Usefulness of Dealer Battery Reports

Sat Feb 11, 2017 2:42 pm

So far as I know, the dealership battery report is no more than your reading the bars on the display. So worthless.
I paid $8300 for a 2013 'S' LEAF with excellent battery health, back-up camera and QC package* a month ago from a LEAF broker in CA,, and then paid $650 to ship. It still has a couple months of the new car warranty remaining because it was first bought 4/2014, so the 'CPO' option would have been a poor value.

I suggest you persevere with LeafSpy; you have to get it to work anyway :-)
I had trouble getting it to connect my first time too. In my case, I had not turned on Bluetooth (Duh!) and given the phone a chance to 'discover' and authorize the dongle.

*An SL package would also have telematics (smart-phone use) if you pay to upgrade the modem, and a heat pump instead of straight resistance heating as differences for the 2013 MY compared to the car I bought.
2013 Model 'S' with QC & rear-view camera
Bought off-lease Jan 2017 from N. California with 63.9 Ahr after 22k miles
Car is now enjoying an easy life in Colorado

jjeff
Posts: 1304
Joined: Wed Jan 13, 2016 9:10 am
Delivery Date: 13 Jul 2014
Leaf Number: 422121
Location: MSP MN

Re: Usefulness of Dealer Battery Reports

Sat Feb 11, 2017 2:49 pm

I agree, if they want to charge for the battery report I'd pass, as said it's basically like looking at the battery health bars, Leafspy is so much better.
2012 SL purchased used 2/'16
2013 S w/QC purchased new
Juicebox Premium 60a L1/L2 EVSE, Ebusbar 16a L1/L2 EVSE
'12 EVSEupgrade'd 20a L1/L2 EVSE, '13 EVSEupgrade'd adjustable 6-20a L2, 6-13a L1 EVSE
Zencar 13, 20, 30a L1/L2 portable EVSE
GE Durastation 30a

LeftieBiker
Posts: 6304
Joined: Wed May 22, 2013 3:17 am
Delivery Date: 31 May 2013
Location: Upstate New York, US

Re: Usefulness of Dealer Battery Reports

Sat Feb 11, 2017 3:14 pm

To clarify further: we think that Nissan gets detailed battery info from the dealer diagnostics, but that the dealer actually gets nothing more than the bar and guess o meter readings from the dash, along with vague info on 12 volt accessory usage and charging behavior.
2013 "Brilliant Silver" SV with Premium Package and no QC, and 2009 Vectrix VX-1 with 18 Leaf cells.

The most offensive, tasteless phrase in use here is "Pulled the trigger." I no longer respond to posts that use it.

Asteroth
Posts: 2
Joined: Sat Feb 11, 2017 1:28 pm
Delivery Date: 11 Feb 2017

Re: Usefulness of Dealer Battery Reports

Sat Feb 11, 2017 5:10 pm

Thank you for your answers. The dealer did not charge me for the battery report. He gave it to me for free in order to induce me to buy the car. I would post a copy of it here if I could figure out how. I don’t have an imgur account. I am sure that that would have made things easier.

I have also ordered a new OBD2 dongle. I suspect that I got a bad one and that that was the problem with getting Leaf Spy to work. I will have to try another time to get it to work because of how important the battery is.

LeftieBiker
Posts: 6304
Joined: Wed May 22, 2013 3:17 am
Delivery Date: 31 May 2013
Location: Upstate New York, US

Re: Usefulness of Dealer Battery Reports

Sat Feb 11, 2017 7:28 pm

I would post a copy of it here if I could figure out how. I don’t have an imgur account.


No need. Either it's the very usual 5 stars for everything, or it's less, and the car was driven very hard. I use Photobucket to post images, BTW. It's easy to post a clickable thumbnail image that doesn't choke DSL lines when the page here loads.
2013 "Brilliant Silver" SV with Premium Package and no QC, and 2009 Vectrix VX-1 with 18 Leaf cells.

The most offensive, tasteless phrase in use here is "Pulled the trigger." I no longer respond to posts that use it.

joeriv
Posts: 59
Joined: Sun Mar 24, 2013 1:33 pm
Location: Fairfield County CT

Re: Usefulness of Dealer Battery Reports

Mon Feb 13, 2017 10:21 am

I agree with the others re the dealer's report - absolutely worthless as to the battery's condition.
Leaf S with QC, DEC 2013 mfg date

justinwink
Posts: 5
Joined: Tue Mar 21, 2017 8:58 am
Delivery Date: 18 Mar 2017
Leaf Number: 402674

Re: Usefulness of Dealer Battery Reports

Tue Mar 21, 2017 9:16 am

Dear MNL forum members,

First, thanks for all your contributions to this amazing resource. Newbie here...

My wife and I just (three days ago) purchased a used (certified pre-owned) 2013 Leaf SV with about 30,000 miles on it. Early '13 production date. We've been waiting literally years to get one in a pricing situation that made sense to us financially.

After three days of ownership, I'm starting to feel I've been suckered by the Nissan dealership. I ordered an OBD reader and have LeafSpy ready to go when it arrives, but don't / didn't have it when I bought the car the other day. Got the "guess-o-battery health" (5/5 stars on all four categories) from the dealer's battery report. I "demanded" repeatedly to get the SOH indication (the number, a percentage) from their certification testing, but was repeatedly turned down. In the end, we relented and bought the car because the dealership promised repeatedly that having the battery be reset and this not showing up / being declared via their CPO process would be "impossible." The sales person even said "If that happens, I will shop for a knife or gun for you to come back in..." We saw that SV and SL models were selling and this particular car made sense to us, so we decided to trust the "certified pre-owned" process.

Okay, enough back story. Still waiting for the OBD reader to arrive, but the problem is that not enough kWh seem to be flowing into the car when we charge it. In other words, taking the difference between the existing energy in the car at the start of a charging session and the 80% at the end of a session (charging via a level II charger to 80% for increased battery life), the kWh numbers being added don't seem to indicate a battery anywhere near one with 85% capacity remaining.

Thoughts or advice? Anyone else have a similar issue with a CPO vehicle? I've written the CPO e-mail at Nissan and the next step is contact with (a sit-in demonstration outside...) the Nissan dealership if things continue to look suspicious. Any advice would be greatly appreciated. Our raw excitement at having finally gotten our hands on a Leaf is turning a little sour...

annabel398
Posts: 42
Joined: Tue Nov 01, 2016 1:09 pm
Delivery Date: 01 Nov 2013
Leaf Number: 424858
Location: Austin, TX

Re: Usefulness of Dealer Battery Reports

Tue Mar 21, 2017 10:38 am

Nothing much to be said until you get the OBDII dongle and take a LeafSpy reading. Let us know what results you get! <fingers crossed for ya>
Nissan Leaf SV with QC/LED | manufactured December 2013
11 bars, dropped the first at 30.300 miles | located in Austin, TX

justinwink
Posts: 5
Joined: Tue Mar 21, 2017 8:58 am
Delivery Date: 18 Mar 2017
Leaf Number: 402674

Re: Usefulness of Dealer Battery Reports

Tue Mar 21, 2017 12:47 pm

I guess you're right. Can't wait until the OBD scanner arrives and I can fire up LeafSpy. I could short-circuit (pun intended) this process if anyone knows of a brick and mortar (i.e. not Amazon) place to buy an OBD scanner--any national auto repair stores, etc.?

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