lucgallant
Posts: 10
Joined: Wed Jul 26, 2017 3:38 pm

Challenges in getting a LEAF - looking for help!

Wed Jul 26, 2017 4:06 pm

Hi guys,

about a month ago I decided to seriously start looking at Electric Vehicles. This whole thread may seem petty compared to the die hards that have been into it for years I understand.... :D I live in Timmins, Ontario, in Canada. It's up in Northern Ontario where the winter lasts 6 months of the year at least, getting down to -35C. Timmins only has 1 or 2 EVs and so it's pretty new here. It's a truck town you could say.

Essentially only the Nissan and GM dealers are licensed to sell electric vehicles in the area. GM has no availability on Bolts until the new year.

I called up and subsequently went in to the Nissan dealership. I immediately got a commitment that they could "definitely" get a LEAF within 5-10 days by doing a dealer trade from another dealer. Anyway it took me about 2 weeks to finally get the sales guy to put all the items on the quote that I was looking for (Ontario $14k incentive, our trade-in, VPP pricing, etc).

Finally, with everything on the quote, I committed to buy. He says he's going to call the other dealers to secure a vehicle. 3 days goes by, he finally calls back to admit that 7-8 dealers were contacted and none will release their vehicles. He says that they're such a promotional/advertisement material that they don't want to let them go. He later suggests I try and buy from them directly.

In the meantime, I called a dealer down in Toronto (Avenue Nissan) to ask them if I could buy one of the two LEAFs they have on the lot, and they flat out told me that they would not sell me the vehicle as they would end up losing all future potential service on the vehicle. Two weeks after this call, that same LEAF is still sitting in their inventory!

So after the dealer trade fell through, the salesman tells me he can have one built. I ask him if they are still in production, and tell him I'm reluctant to commit to a build because I've had builds in the past during this time of year (mid to late summer) fall through as the factories are already retooling. He tells me he understands, not to worry, that they are still being built. I reluctantly agree to have one built. I put a $500 CAD deposit, and he says he'll send me the bill of sale and build date confirmation shortly. 2 days later, no bill of sale and no delivery date, and I've been checking in throughout. I get a bit more adamant, and he finally calls me back, admitting that the 2017 LEAF production run is actually over (or ending imminently), and that I can shift my deposit to a 2018, which will get built in September and ship in December.

Now we all know that they is no MSRP published for the 2018 and based on what I can tell they can't be ordered before they're officially released September 5th. I ask him if price will change, he says he doesn't think it will, that it didn't change between 2016 and 2017. So obviously he's oblivious to the complete model redesign that's listed clearly on the Nissan site, with the doubling of range etc... So I can't really believe anything I hear at this point.

My question to everyone:

1) Any suggestions on who to contact at Nissan Corporate to maybe get traction on this? It's pretty frustrating being denied product purchase because of geography, knowing there is stock available. Especially knowing that these dealers have probably had these LEAFs there for months. I do have a call in with Nissan Customer Support but it's only at the first level and we all know how these things can go.
2) Any idea when the 2017 builds ended? I'm curious how obvious an item this was when the new vehicle was committed to me by the dealer.
3) Is there anything at all on the 2018 LEAF in terms of price or build dates? I see the increased range and single pedal driving etc...

Anyway any help that could be provided would be awesome. Thanks!

Luc

powersurge
Posts: 764
Joined: Wed Oct 21, 2015 10:24 am
Delivery Date: 06 Dec 2014
Location: Long Island, NY

Re: Challenges in getting a LEAF - looking for help!

Wed Jul 26, 2017 4:16 pm

Don't bother with trying to buy a 2017 Leaf if they are refusing to sell them to you. First, you cant force anyone to sell you something... Secondly, Since the new 2018s are coming soon, wait and buy an 18.... Very Simple...

lucgallant
Posts: 10
Joined: Wed Jul 26, 2017 3:38 pm

Re: Challenges in getting a LEAF - looking for help!

Wed Jul 26, 2017 4:20 pm

Well, my issue with that is, with the 2017 LEAF priced at $39k, I am worried what the 2018 will be priced at. With the extra 30 kWh of battery capacity, I'm sure it's price will jump $5k easily, pushing me to a price I don't really want to pay. Plus, after several failed promises, I really question the dealer's ability to deliver on future promises...

webeleafowners
Posts: 379
Joined: Mon Oct 05, 2015 5:37 pm
Delivery Date: 06 Oct 2015
Location: Okanagan Valley British Columbia

Re: Challenges in getting a LEAF - looking for help!

Wed Jul 26, 2017 6:39 pm

My gut feel is that the price will not significantly change and you will be a happy 2018 leaf owner. There are dealers out here clearing out SVs for 33 minus incentives so careful on that 39k thing. Seems high.

Good luck. Hope it works out for you.

J and A.
2015 Smart Electric Drive convertible.
2016 Nissan Leaf SV 30KWh
EV only Family...well except for the big diesel motorhome. :shock:

lucgallant
Posts: 10
Joined: Wed Jul 26, 2017 3:38 pm

Re: Challenges in getting a LEAF - looking for help!

Wed Jul 26, 2017 6:50 pm

Thanks doe the response. The 39K I'm talking about is an SV, I'm surprised to hear the 33K for an SV in BC but it's definitely making second think things. On a lease the dealer won't go very much below MSRP and the buyback isn't super either.

I guess there's the 3.5K rebate for buying case which could lower to day 35.5K.

Anyway ya the 2018 is seeming like more of a reality but I'd really rather take ownership of one of these midsummer versus mid winter...

User avatar
paulgipe
Gold Member
Posts: 190
Joined: Sat Aug 02, 2014 4:23 pm
Delivery Date: 20 Oct 2014
Leaf Number: 311200
Location: Bakersfield, CA 93305
Contact: Website

Re: Challenges in getting a LEAF - looking for help!

Wed Jul 26, 2017 7:14 pm

Luc, you need to tell us how you plan to use the car. I don't think the current Leaf is a good fit for where you live. Wait for the 2018.
Bakersfield, California
2017 Bolt LT with DCFC, leased 11/09/17
2015 Nissan S with QC, leased, returned 11/10/17
2013 Chevy Volt Premium, bought used 10/3/16
L2; ClipperCreek HCS-40; EVSEUpgrade; Jesla; JDapter Stub
http://www.wind-works.org

LeftieBiker
Posts: 7332
Joined: Wed May 22, 2013 3:17 am
Delivery Date: 31 May 2013
Location: Upstate New York, US

Re: Challenges in getting a LEAF - looking for help!

Wed Jul 26, 2017 8:49 pm

The 2018 Leaf isn't going to get "built in September." It can be ordered then, will be built beginning in November or December, but might not get delivered to you until Spring.
2013 "Brilliant Silver" SV with Premium Package and no QC, and 2009 Vectrix VX-1 with 18 Leaf cells.

The most offensive, tasteless phrase in use here is "Pulled the trigger." I no longer respond to posts that use it.

lucgallant
Posts: 10
Joined: Wed Jul 26, 2017 3:38 pm

Re: Challenges in getting a LEAF - looking for help!

Thu Jul 27, 2017 4:32 am

paulgipe wrote:Luc, you need to tell us how you plan to use the car. I don't think the current Leaf is a good fit for where you live. Wait for the 2018.


Thanks for the response. Timmins is a town that is about 10 km across with not much surrounding it. The nearest likely "out of town" trip would be at least 300 km away. We fully have accepted that the LEAF would be solely for my wife to commute to and from work, which is a 20 km round trip. Unless we forget to plug in range anxiety shouldn't really be an issue. We've got a second gas powered vehicle which we would use for out of town trips. So, for us, the current gen LEAF would work. I think even with the 2018, with the increased range, I wouldn't be very confident taking the long out of town trips except maybe in the summer or shoulder season when A/C use could be minimized. I definitely would never do it in the winter.

As for the comment re: delivery times from LeftieBiker, this is the kind of feedback I was looking for. After the last 3 weeks dealing with the sales guy at the dealership, I really get the feeling that they'll say anything just to continue discussions (I know this is not unique to my situation...). Unless they can provide something from Nissan directly in writing that claims a December delivery, I will have a very hard time putting any stock into it. The commitments seems a bit one sided - it's like the $500 deposit they had me put binds me to complete the sale but does not seem to do anything for them when they don't follow through.

Even if Nissan Canada can get me a 2017 from another dealer, I'm definitely very intrigued to see what the 2018 has to offer, I'm just concerned about price. I think if the price does go up any, I'll probably be looking at the Bolt more seriously, because that dealership has been much more direct and honest than the Nissan one.

LeftieBiker
Posts: 7332
Joined: Wed May 22, 2013 3:17 am
Delivery Date: 31 May 2013
Location: Upstate New York, US

Re: Challenges in getting a LEAF - looking for help!

Thu Jul 27, 2017 4:47 am

Nissan has been claiming that they will hold the MSRPs about where they are now for the 2018 Leaf. You might get one in December, but given your remote location I wouldn't count on it. I too would like to get one then, but think January is more likely for New York.
2013 "Brilliant Silver" SV with Premium Package and no QC, and 2009 Vectrix VX-1 with 18 Leaf cells.

The most offensive, tasteless phrase in use here is "Pulled the trigger." I no longer respond to posts that use it.

User avatar
paulgipe
Gold Member
Posts: 190
Joined: Sat Aug 02, 2014 4:23 pm
Delivery Date: 20 Oct 2014
Leaf Number: 311200
Location: Bakersfield, CA 93305
Contact: Website

Re: Challenges in getting a LEAF - looking for help!

Thu Jul 27, 2017 6:43 pm

Luc,
Why not simply buy a used one? Québec is importing a bunch. Delivery to Timmins won't be cheap. Maybe Shani Twain can get you one.;)

Oaul
Bakersfield, California
2017 Bolt LT with DCFC, leased 11/09/17
2015 Nissan S with QC, leased, returned 11/10/17
2013 Chevy Volt Premium, bought used 10/3/16
L2; ClipperCreek HCS-40; EVSEUpgrade; Jesla; JDapter Stub
http://www.wind-works.org

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