BenTheRighteous
Posts: 59
Joined: Tue Feb 14, 2017 5:36 am
Delivery Date: 14 Feb 2017
Location: Raleigh, NC

Great service OpenEVSE

Fri Jun 16, 2017 7:23 am

I just wanted to give a quick shout to Chris from OpenEVSE. I recently discovered that my OpenEVSE was running too hot and limiting the current available to charge as a safety feature. I emailed OpenEVSE support and Chris was just fantastic. Always quick to reply to messages, and the replacement parts he sent out all arrived within a few days.

On top of the outstanding support, they have a great product in the first place as well. Of course you get a dud part every now and then, otherwise I'm completely happy with my OpenEVSE. Solid, high-quality parts, not skimping on safety features, and reasonably priced. I also liked being able to fix the unit myself rather than being forced to send it in for service, which let me keep using it at least at its reduced capacity while I waited on parts to arrive.

Obviously I'd highly recommend OpenEVSE to anyone who might be in the market. Thanks Chris, two thumbs up from me!
2017 Leaf S
OpenEVSE P50-D WiFi Kit
Raleigh, NC
USA

User avatar
Marktm
Gold Member
Posts: 326
Joined: Thu Jan 21, 2016 10:49 am
Delivery Date: 09 Jan 2016
Leaf Number: 022737

Re: Great service OpenEVSE

Fri Jun 16, 2017 4:43 pm

I agree - plus the ability to communicate with arduino platforms (RAPI language) to experiment with LE bluetooth, custom menus, control the charge rate based on solar PV production and I'm sure many others.
2012 Leaf SL; 34,000 miles. 12 bars - Battery replaced November 1st, 2016.
4000 watts Grid-tied solar. 3000 watts (level II) off-grid solar Leaf charging capable.

chris1howell
Posts: 649
Joined: Tue Aug 10, 2010 1:40 pm
Delivery Date: 15 Jun 2011
Leaf Number: 4122
Location: Lancaster, Ca

Re: Great service OpenEVSE

Mon Jun 19, 2017 1:23 pm

Thank you for the recommendation. I am glad we were able to quickly resolve your issue.
2011 LEAF: Red SL #04122
2012 Tesla Model S #01530
EVSE: OpenEVSE, 40A L1/L2 -- http://www.openevse.com
PV System: 28 x 210W -> 5.8 kW DC

OpenEVSE Store: http://store.openevse.com

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