User avatar
DNAinaGoodWay
Posts: 2751
Joined: Mon Dec 17, 2012 1:43 am
Delivery Date: 03 Dec 2012
Leaf Number: 23156
Location: Central Massachusetts

EVgo user portal

Sun Sep 03, 2017 6:29 am

App soon to follow?

Noticed my credit card was finally charged for the EVgo session fees I've accumulated for the past couple of years. No extra charges, interest, or penalties.

Found the new user portal on their website and updated my profile and other info. Seems to work smoothly. Nice to see EVgo entertaining the 21st century.

They're still set up on a monthly statement system. No automatically refilled balance like ChargePoint.
'12 SL last reading @ 2 yr, 22k, 260 GIDs, 62.35 Ahr

'15 SV w/QC, Mfd 5/14, Leased 8/14, 292 GIDs, 64.38 Ahr when new
@ 36 months, 34k, 270 GID, 57.49 Ahr

'17 Bolt LT



6.72 kW Array

DaveinOlyWA
Gold Member
Posts: 12244
Joined: Sat Apr 24, 2010 7:43 pm
Delivery Date: 10 Nov 2016
Leaf Number: 314199
Location: Olympia, WA
Contact: Website

Re: EVgo user portal

Sun Sep 03, 2017 8:02 am

DNAinaGoodWay wrote:App soon to follow?

Noticed my credit card was finally charged for the EVgo session fees I've accumulated for the past couple of years. No extra charges, interest, or penalties.

Found the new user portal on their website and updated my profile and other info. Seems to work smoothly. Nice to see EVgo entertaining the 21st century.

They're still set up on a monthly statement system. No automatically refilled balance like ChargePoint.


You mean "Bi-monthly" payment system?
2011 SL; 44,598 miles. 2013 S; 44,840 miles.2016 S30 (build 10/2016)"low water marks" 26,100.2 miles.363GID Ahr 79.55Hx95.35%kwh28.1QCs227,L2's 237
My Blog; http://daveinolywa.blogspot.com" onclick="window.open(this.href);return false;

User avatar
DNAinaGoodWay
Posts: 2751
Joined: Mon Dec 17, 2012 1:43 am
Delivery Date: 03 Dec 2012
Leaf Number: 23156
Location: Central Massachusetts

Re: EVgo user portal

Sun Sep 03, 2017 8:05 am

Looked monthly to me.

Got an email from them not long ago suggesting this was coming, with an app too.
'12 SL last reading @ 2 yr, 22k, 260 GIDs, 62.35 Ahr

'15 SV w/QC, Mfd 5/14, Leased 8/14, 292 GIDs, 64.38 Ahr when new
@ 36 months, 34k, 270 GID, 57.49 Ahr

'17 Bolt LT



6.72 kW Array

DaveinOlyWA
Gold Member
Posts: 12244
Joined: Sat Apr 24, 2010 7:43 pm
Delivery Date: 10 Nov 2016
Leaf Number: 314199
Location: Olympia, WA
Contact: Website

Re: EVgo user portal

Sun Sep 03, 2017 8:11 am

DNAinaGoodWay wrote:Looked monthly to me.

Got an email from them not long ago suggesting this was coming, with an app too.


Yep, I got email a while back that says they were enhancing including adding user stats. Hoping they include charging data so I can stop having to record everything thru LEAF Spy.

Maybe it was someone else that started Bi-monthly billing? Its hard to say since I am not currently paying for much other than random off brands, a few Blink L2's here and there (still getting first hour free though!)
2011 SL; 44,598 miles. 2013 S; 44,840 miles.2016 S30 (build 10/2016)"low water marks" 26,100.2 miles.363GID Ahr 79.55Hx95.35%kwh28.1QCs227,L2's 237
My Blog; http://daveinolywa.blogspot.com" onclick="window.open(this.href);return false;

User avatar
DNAinaGoodWay
Posts: 2751
Joined: Mon Dec 17, 2012 1:43 am
Delivery Date: 03 Dec 2012
Leaf Number: 23156
Location: Central Massachusetts

Re: EVgo user portal

Sun Sep 03, 2017 8:36 am

Charging history includes time elapsed, cost, and power, which seems wrong, listed in kW, so not sure if you'd want to rely on them yet.
'12 SL last reading @ 2 yr, 22k, 260 GIDs, 62.35 Ahr

'15 SV w/QC, Mfd 5/14, Leased 8/14, 292 GIDs, 64.38 Ahr when new
@ 36 months, 34k, 270 GID, 57.49 Ahr

'17 Bolt LT



6.72 kW Array

DaveinOlyWA
Gold Member
Posts: 12244
Joined: Sat Apr 24, 2010 7:43 pm
Delivery Date: 10 Nov 2016
Leaf Number: 314199
Location: Olympia, WA
Contact: Website

Re: EVgo user portal

Sun Sep 03, 2017 9:23 am

DNAinaGoodWay wrote:Charging history includes time elapsed, cost, and power, which seems wrong, listed in kW, so not sure if you'd want to rely on them yet.


listed in KW is useless. We all start out at the max but taper off so there is no way to determine how much power you got with that info.
2011 SL; 44,598 miles. 2013 S; 44,840 miles.2016 S30 (build 10/2016)"low water marks" 26,100.2 miles.363GID Ahr 79.55Hx95.35%kwh28.1QCs227,L2's 237
My Blog; http://daveinolywa.blogspot.com" onclick="window.open(this.href);return false;

DaveinOlyWA
Gold Member
Posts: 12244
Joined: Sat Apr 24, 2010 7:43 pm
Delivery Date: 10 Nov 2016
Leaf Number: 314199
Location: Olympia, WA
Contact: Website

Re: EVgo user portal

Sun Sep 03, 2017 9:46 am

well tried to log into my account and was blocked. too many log in attempts. Tried resetting pw but screen did not respond as expected and apparently the new pw did not take. FYI; I am fully confident that my old pw was correct.
2011 SL; 44,598 miles. 2013 S; 44,840 miles.2016 S30 (build 10/2016)"low water marks" 26,100.2 miles.363GID Ahr 79.55Hx95.35%kwh28.1QCs227,L2's 237
My Blog; http://daveinolywa.blogspot.com" onclick="window.open(this.href);return false;

WetEV
Posts: 1764
Joined: Fri May 04, 2012 8:25 am
Delivery Date: 16 Feb 2014
Location: Near Seattle, WA

Re: EVgo user portal

Sun Sep 03, 2017 11:24 am

DaveinOlyWA wrote:well tried to log into my account and was blocked. too many log in attempts. Tried resetting pw but screen did not respond as expected and apparently the new pw did not take. FYI; I am fully confident that my old pw was correct.


My old pw didn't meet the requirements. Upper, lower, number and special character. Might be part of your problem.
WetEV
#49
Most everything around here is wet during the rainy season. And the rainy season is long.
2012 Leaf SL Red (Totaled)
2014 Leaf SL Red

User avatar
DNAinaGoodWay
Posts: 2751
Joined: Mon Dec 17, 2012 1:43 am
Delivery Date: 03 Dec 2012
Leaf Number: 23156
Location: Central Massachusetts

Re: EVgo user portal

Mon Sep 04, 2017 2:14 am

I had to reset my password too.
'12 SL last reading @ 2 yr, 22k, 260 GIDs, 62.35 Ahr

'15 SV w/QC, Mfd 5/14, Leased 8/14, 292 GIDs, 64.38 Ahr when new
@ 36 months, 34k, 270 GID, 57.49 Ahr

'17 Bolt LT



6.72 kW Array

Evoforce
Posts: 645
Joined: Wed Mar 04, 2015 9:58 pm
Delivery Date: 28 Feb 2015
Location: Fountain Hills Arizona

Re: EVgo user portal

Tue Sep 05, 2017 12:06 am

I find that this company is cost prohibitive. I wish we could all boycott and force a price reduction.
*2011 Leaf 1 bought 2/28/15 @ 28,000ish mi 10 bar (8 bars @ 11/25/15 @ 37,453 ) (New lizard @ 39,275 mi @ 1/20/2016) Now 52,166 mi.
*Tesla Model S 61,000 mi
*2011 Leaf 2 bought 4/28/15 @ 24,000ish mi 12 bar (new lizard Dec. 2014 @ 22,273 mi) Now 35,485 mi

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