DanBaldwin
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Joined: Tue Oct 23, 2012 7:09 am
Delivery Date: 09 Oct 2012
Leaf Number: 3586
Location: Norwalk, CA

Re: Schneider EVSE

Thu Aug 22, 2013 8:04 am

I just received notification that there is a recall on Schneider EV2430 and EV230 EVSEs with the first 5 digits of the serial number between 12331 and 13117 using the TE Connectivity J1772 plug. Under certain conditions the handle can overheat.

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redLEAF
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Location: Chicago, IL

Re: Schneider EVSE

Thu Aug 22, 2013 12:18 pm

DanBaldwin wrote:I just received notification that there is a recall on Schneider EV2430 and EV230 EVSEs with the first 5 digits of the serial number between 12331 and 13117 using the TE Connectivity J1772 plug. Under certain conditions the handle can overheat.


Mine is a first gen EV2430WS but appears that the serial number may be well under the range you're mentioning ... assuming this is where the unit's SN is placed (mine would be 11245 ?) if so this appears to be for the second gen that started with changing the 'holder' for the J1772 'nozzle'? (mine has the simple hose reel type holder) ... my unit has been great coming up on 2 years since it was installed and a little over 1 1/2 years of use.

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EVSE: 10/07/11 Schneider EVlink

DanBaldwin
Posts: 89
Joined: Tue Oct 23, 2012 7:09 am
Delivery Date: 09 Oct 2012
Leaf Number: 3586
Location: Norwalk, CA

Re: Schneider EVSE

Thu Aug 22, 2013 3:28 pm

The MFG dates for the recall are August 13 2012 to March 17th 2013, so your EVSE is not part of the recall. My EVSE is included in the recall by date and serial number, but it doesn't have the TE Connectivity J1772 plug, so it should be okay too.

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DNAinaGoodWay
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Location: Central Massachusetts

Re: Schneider EVSE

Thu Aug 22, 2013 3:54 pm

I have 12151, so good. Thanks for the post.

What is TE connectivity?
'12 SL last reading @ 2 yr, 22k, 260 GIDs, 62.35 Ahr

'15 SV w/QC, Mfd 5/14, Leased 8/14, 292 GIDs, 64.38 Ahr when new
@ 36 months, 34k, 270 GID, 57.49 Ahr

'17 Bolt LT



6.72 kW Array

like2bike
Posts: 32
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Delivery Date: 19 Mar 2013
Leaf Number: 00581
Location: Long Island, NY

Re: Schneider EVSE

Fri Sep 27, 2013 6:25 pm

I just installed the Schneider EVlink in my garage. Ordered from Home Depot, on sale for $699, free shipping. I received it in 11 days even though they originally said it as back-ordered. I measured the standby power and found it to be quite low (< 2W): http://www.mynissanleaf.com/viewtopic.php?f=26&t=14173&p=328588#p328588

It was easy to install and works great.

I was considering the Bosch for a while but there's lot's of reasons I like the EVlink more:

1. Assembled in US.
2. Small, attractive enclosure.
3. Separate cable holder.
4. Bosch delivery problems and misinformation.
5. Called Bosch in May, left message and they never called me back.
2013 Leaf S on Long Island, NY
Delivered 3/18/2013, bought off-lease 2/20/2016 $9619
Schneider EVlink level 2 charging

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mikeEmike
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Location: San Fernando Valley

Re: Schneider EVSE

Tue Aug 05, 2014 5:13 pm

Home Depot currently has a $100 off promotion for the Schneider EVlink. You can now get it for $499. Coupon code is EVLINKSUMMER. It expires on 9/29/2014.

http://www.homedepot.com/p/Schneider-Electric-EVlink-30-Amp-Generation-2-5-Enhanced-Model-Indoor-Electric-Vehicle-Charging-Station-EV230WS/203670265?keyword=ev230ws

kcs636
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Joined: Sun Mar 10, 2013 7:39 pm
Delivery Date: 10 Mar 2013

Re: Schneider EVSE

Sat Nov 01, 2014 8:59 am

DanBaldwin wrote:I just received notification that there is a recall on Schneider EV2430 and EV230 EVSEs with the first 5 digits of the serial number between 12331 and 13117 using the TE Connectivity J1772 plug. Under certain conditions the handle can overheat.


Does anyone have any more details since this post?

I have an EVLINK EV230WS. More and more frequently when I connect to charge I
get the blue 3 beep blink sequence on the dash of a faulty connection. I have jiggled,
tried to connect it at different angles and reset the power and no luck.

The connectivity plug does have melted plastic smell at the handle.

And my first 5 digits of the serial number DO fall between 12331 and 13117, but I have
some addition numbers after. This was a Home Depot purchased one from 2013 and
initially had no problems but in the last year the problem has gotten so bad I can no longer
charge. I did register the unit at purchases online but have not received any recall notice.

--continuation--

I found the recall notice online and have opened a case

http://www.scribd.com/doc/134793434/Recall-Notice

smnewport
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Schneider EVSE

Thu Nov 06, 2014 10:03 am

So I got my Schneider unit(EVLink 230WS) installed yesterday.

I tried charging as soon as the installation was finished. I started with 10 miles left in range. After just a little over 2.5 hours, it was up to 108 miles.

I know I probably shouldn't be complaining about getting a full charge in under 3 hours, but I thought a level 2 charge is supposed to take around 4 hours. Or are the MY15's supposed to juice up faster because of the lizard chemistry? I am just concerned that the unexpected ultra-short charging time that I will be doing at home on a regular basis may not be good for the battery in the long run.

GlennD
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Re: Schneider EVSE

Thu Nov 06, 2014 11:09 am

If you have a Leaf the charge starts out at 27.5A if you have an S with the charge package or a SV, SL. At about 80% it starts tapering the charge. By the time it is full it is barely charging. It does this to protect the battery.

If you have a basic S then the max charge is 16A. It will only take what it wants regardless of what is available.

Many people over buy the EVSE thinking it will help. The truth is that even if you had the J1772 max of 80A the car will still only take what it needs.
2012 Cayenne Red SL traded for:
2013 Pearl White SL Premium
Traded for a Cirrus White 2014 Mercedes B (totaled)
2016 Urano Gray eGolf SEL w/ drive assist
Loved the VW but it sat too low for my old body
Back to a Cirrus White 2017 B250E

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DNAinaGoodWay
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Re: Schneider EVSE

Thu Jan 08, 2015 3:39 pm

If you read the very beginnings of this thread, you'd find some of the earliest units shipped had some programming problems, and Schneider's response was to send an engineer out to people's houses, across several states, to fix the problem, sometimes hiring local electricians just to switch off the breaker. It was pretty impressive. That level of support assured me that an EV Link would be a good choice. To reinforce that, here's a story for you:

Two weeks ago, I came home and plugged in. I've never had any issues before, even going from the '12 to the '15 SV w/6.6. My unit wasn't part of the above mentioned recall either. But this time, as soon as it started charging, I hear a very loud noise, reminded me of Miles Davis actually, and I thought, uh oh! At first I thought it was the car, having read a couple threads about loud hums when charging and it being my first LEAF from Smyrna. Always waiting for some build quality issue. But as I was going round to the drivers side to pop the hood, I passed the EV Link and realized that was the source.

Touching the outer casing made the noise alter in tone and pitch, so I shut it off, shut off the breaker, take off the cover, no heat issue, no burning smell. Put it back together and plug in again and nothing, same low level hum it always has, and it never repeated, still fine after two more weeks of use.

But at the time, it worried me a little, so I sent off an email to Schneider's contact page, describing the above, and asking how concerned I should be, if it indicates some kind of imminent component failure, and should I be thinking about replacing it soon. Probably out of warranty after two years.

I get a reply next day saying my message was forwarded to the EVSE group. Day after that, I get this:

Thanks for contacting us in regards to the EV station!  The buzzing you heard is the contactor inside the station.  This contactor may have a little bit of debris built up inside, but as you have seen, just a slight bump of it clears that away.  This is not a sign of any pending component failure, but just to be sure I'd like to offer to send a replacement unit.  There are some other updates to the unit (a change from a 5ma ground fault detection to 20ma) that will make it more robust, especially since your update to the 2015 Leaf!
Let me know if this is ok and a good shipping address and I'll have it delivered next week!
 
Best Regards,
Craig
 
 


----------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Craig Wallace | Schneider Electric | North America Operations | Senior Technical Support Engineer


Needless to say, this is indeed OK, and yesterday I receive a brand new EVSE. :shock: :shock: :D

I was expecting reassurance that it was no big deal. The bit about the debris would have sufficed. What I got was mind blowing, way, way beyond the call of duty customer service.

So,moral of the story? If you're considering buying a Schneider EVSE, you can be more than reasonably assured that service support will not be a problem.


P.S. I sent him a thank you note, and got this in reply:

Thank you for the very kind note!  Schneider Electric is dedicated to providing phenomenal customer service and it helps that this mantra flows down from our senior management to empower employees like myself to ensure this experience for every customer!
'12 SL last reading @ 2 yr, 22k, 260 GIDs, 62.35 Ahr

'15 SV w/QC, Mfd 5/14, Leased 8/14, 292 GIDs, 64.38 Ahr when new
@ 36 months, 34k, 270 GID, 57.49 Ahr

'17 Bolt LT



6.72 kW Array

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