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JPWhite
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Posts: 1753
Joined: Sun Jul 31, 2011 3:41 pm
Delivery Date: 30 Jul 2011
Leaf Number: 5734
Location: Hendersonville TN
Contact: Website WLM Yahoo Messenger AOL

Re: Nissan Battery Replacement Program, Cost

Mon Sep 04, 2017 6:46 pm

Flash wrote:I bought the car used in 2013 with about 5,000 miles on it


How many miles on it now?

I replaced mine with 99,000 miles on it and 7 bars left.
--
JP White
http://jpwhitenissanleaf.com
Blue SL-e, Res 4/22/10, Ord 3/29/11, Del 7/30/11
110,000 Miles.
Lost 5 Capacity bars
7/18/13 (29,206), 8/25/14 (51,728), 7/12/15 (71.108), 5/12/16 (88,362), 10/17/16 (96,532)
New Battery 12/3/16 (98,956)

Flash
Posts: 7
Joined: Mon Sep 04, 2017 4:57 pm
Delivery Date: 04 Sep 2017
Leaf Number: 001521

Re: Nissan Battery Replacement Program, Cost

Tue Sep 05, 2017 4:48 am

JPWhite wrote:How many miles on it now?

I replaced mine with 99,000 miles on it and 7 bars left.

13,647 miles. I don't drive much. That's why I thought the Leaf would be perfect for me, and it has. When I do need to drive a long distance, I rent a gas-burner.

As for whether the Leaf won't go as far in a Phoenix winter as it does in the summer, we'll see. The original battery certainly seemed to lose a lot of range in the winter.

From the research I've done on the web about lithium cobalt cells, temperature is the parameter that has the biggest effect on their life. Everything else is a distant second. It does seem that keeping the battery between 50~80% might result in the longest life, but nothing I can do will much mitigate the effect of 110 degree summer heat here in Phoenix. Normally the most useful way to compare battery life would be how many miles, but here it's how many summers.
Last edited by Flash on Tue Sep 05, 2017 8:27 pm, edited 1 time in total.

BuckMkII
Posts: 169
Joined: Sat May 06, 2017 8:04 am
Location: Seattle

Re: Nissan Battery Replacement Program, Cost

Tue Sep 05, 2017 7:58 am

Flash wrote:I'll try to be brief, but this could be a long post. Sorry. ;)

Great post! Thanks.
2013 SV no QC, manufactured July 2013
car grew up in San Jose CA, purchased 5/31/17 in Seattle
on 6/16/17: AHr = 56.4; SOH = 86%; Hx = 84.3; ODO = 39,250
on 9/29/17: AHr = 55.3; SOH = 84%; Hx = 81.6; ODO = 41,492
bar 12 lost 8/21/17

jason98
Posts: 85
Joined: Mon May 24, 2010 2:29 pm

Re: Nissan Battery Replacement Program, Cost

Wed Sep 06, 2017 5:12 pm

Flash wrote: try to be brief, but this could be a long post. Sorry. ;)

Over that weekend I researched the web and found (on this forum) that Nissan has a program that will pay up to 80% of the cost of replacing a battery. So Monday morning I called the Nissan EV number (877) 664-2738 and talked to Jason at extension 458068. I gave him my particulars and he said he'd see what Nissan would do for me.


I wonder if there is an official reference to this program online besides "this forum" ? From how many bars and miles it "kicks in"?

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JPWhite
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Re: Nissan Battery Replacement Program, Cost

Wed Sep 06, 2017 6:13 pm

jason98 wrote:
Flash wrote: try to be brief, but this could be a long post. Sorry. ;)

Over that weekend I researched the web and found (on this forum) that Nissan has a program that will pay up to 80% of the cost of replacing a battery. So Monday morning I called the Nissan EV number (877) 664-2738 and talked to Jason at extension 458068. I gave him my particulars and he said he'd see what Nissan would do for me.


I wonder if there is an official reference to this program online besides "this forum" ? From how many bars and miles it "kicks in"?


https://www.nissanusa.com/electric-cars/leaf/charging-range/battery/

Look at the paragraph entitled "Lithium-ion Battery Gradual Capacity Loss:"

It details the program for the 30kWh battery since that's all they sell right now.
--
JP White
http://jpwhitenissanleaf.com
Blue SL-e, Res 4/22/10, Ord 3/29/11, Del 7/30/11
110,000 Miles.
Lost 5 Capacity bars
7/18/13 (29,206), 8/25/14 (51,728), 7/12/15 (71.108), 5/12/16 (88,362), 10/17/16 (96,532)
New Battery 12/3/16 (98,956)

Flash
Posts: 7
Joined: Mon Sep 04, 2017 4:57 pm
Delivery Date: 04 Sep 2017
Leaf Number: 001521

Re: Nissan Battery Replacement Program, Cost

Thu Sep 07, 2017 5:22 am

JPWhite wrote:https://www.nissanusa.com/electric-cars/leaf/charging-range/battery/

Look at the paragraph entitled "Lithium-ion Battery Gradual Capacity Loss:"

It details the program for the 30kWh battery since that's all they sell right now.

It looks to me like that only applies to the battery warranty for a new car. After all, that whole website is dedicated to selling new Leafs.

When I had my battery replaced, I specifically asked the dealer if it would be the newest battery available and what the warranty would be. Nobody could, or would, tell me if the battery was 24 or 30 kWh or anything else about it except to assure me that it was a new battery with all-new cells. The warranty is not the same as it would be for a new car. It is the standard warranty the dealer offers for any genuine Nissan replacement component, which I think is a year. Possibly Nissan's national EV program would extend that. I didn't ask.

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JPWhite
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Re: Nissan Battery Replacement Program, Cost

Thu Sep 07, 2017 6:31 am

Flash wrote:
JPWhite wrote: The warranty is not the same as it would be for a new car. It is the standard warranty the dealer offers for any genuine Nissan replacement component, which I think is a year.


The dealer should have had you sign paperwork acknowledging the replacement battery warranty, the terms would have been stated clearly on the paperwork. It is indeed the same as a new car battery warranty. For a 24kWh battery that is 5 years or 60,000 miles for capacity and 8 years 100,000 miles for workmanship and materials warranty.
--
JP White
http://jpwhitenissanleaf.com
Blue SL-e, Res 4/22/10, Ord 3/29/11, Del 7/30/11
110,000 Miles.
Lost 5 Capacity bars
7/18/13 (29,206), 8/25/14 (51,728), 7/12/15 (71.108), 5/12/16 (88,362), 10/17/16 (96,532)
New Battery 12/3/16 (98,956)

Flash
Posts: 7
Joined: Mon Sep 04, 2017 4:57 pm
Delivery Date: 04 Sep 2017
Leaf Number: 001521

Re: Nissan Battery Replacement Program, Cost

Thu Sep 07, 2017 10:45 am

I signed a lot of paperwork but I don't remember anything about a warranty, other than this odd thing:

V. Lithium-ion Battery Maintenance
As an all electric vehicle, the Nissan LEAF has unique features, service requirements, and safety risks that require specially trained technicians and some specialized equipment.

A. Lithium-Ion Battery Maintenance: Vehicle maintenance, including maintenance of the lithium-ion battery, is required as a condition of the Nissan Limited Warranty on Customer-purchased LEAF Lithium-Ion Battery.
Battery maintenance includes completion of an annual lithium-ion battery usage report. These include reports at 12 mos., 24 mos., 36 mos., 48 mos., 60 mos., 72 mos., and 84 mos. of vehicle ownership, which can be performed by a Nissan Certified LEAF dealer or any qualified repair facility. Damage or failure resulting from a failure to have these required services performed, or that could have been avoided had these services been performed, is not covered under the Nissan Limited Warranty on Customer-Purchased LEAF lithium-Ion Battery. (See your Nissan dealer and read the actual limited warranty for complete details).

There is also a part B and C but they are just legal boilerplate and warnings.

I never saw this Nissan Limited Warranty on Customer-purchased LEAF Lithium-Ion Battery and nobody mentioned it. I'm pretty sure Matt, my Service Advisor, did not know of its existence.

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JPWhite
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Joined: Sun Jul 31, 2011 3:41 pm
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Re: Nissan Battery Replacement Program, Cost

Thu Sep 07, 2017 10:50 am

Flash wrote:I signed a lot of paperwork but I don't remember anything about a warranty, other than this odd thing:

V. Lithium-ion Battery Maintenance
As an all electric vehicle, the Nissan LEAF has unique features, service requirements, and safety risks that require specially trained technicians and some specialized equipment.

A. Lithium-Ion Battery Maintenance: Vehicle maintenance, including maintenance of the lithium-ion battery, is required as a condition of the Nissan Limited Warranty on Customer-purchased LEAF Lithium-Ion Battery.
Battery maintenance includes completion of an annual lithium-ion battery usage report. These include reports at 12 mos., 24 mos., 36 mos., 48 mos., 60 mos., 72 mos., and 84 mos. of vehicle ownership, which can be performed by a Nissan Certified LEAF dealer or any qualified repair facility. Damage or failure resulting from a failure to have these required services performed, or that could have been avoided had these services been performed, is not covered under the Nissan Limited Warranty on Customer-Purchased LEAF lithium-Ion Battery. (See your Nissan dealer and read the actual limited warranty for complete details).

There is also a part B and C but they are just legal boilerplate and warnings.

I never saw this Nissan Limited Warranty on Customer-purchased LEAF Lithium-Ion Battery and nobody mentioned it. I'm pretty sure Matt, my Service Advisor, did not know of its existence.


It's not unusual for the dealer to be clueless. To settle your mind call Nissan Consumer Affairs and ask for a copy of the warranty statement for a customer purchased battery. No doubt they will send it to your dealer for you to pick up.
--
JP White
http://jpwhitenissanleaf.com
Blue SL-e, Res 4/22/10, Ord 3/29/11, Del 7/30/11
110,000 Miles.
Lost 5 Capacity bars
7/18/13 (29,206), 8/25/14 (51,728), 7/12/15 (71.108), 5/12/16 (88,362), 10/17/16 (96,532)
New Battery 12/3/16 (98,956)

SageBrush
Posts: 1495
Joined: Sun Mar 06, 2011 2:28 am
Delivery Date: 13 Feb 2017
Location: Colorado

Re: Nissan Battery Replacement Program, Cost

Thu Sep 07, 2017 11:02 am

Flash wrote:I signed a lot of paperwork but I don't remember anything about a warranty, other than this odd thing:

V. Lithium-ion Battery Maintenance
As an all electric vehicle, the Nissan LEAF has unique features, service requirements, and safety risks that require specially trained technicians and some specialized equipment.

A. Lithium-Ion Battery Maintenance: Vehicle maintenance, including maintenance of the lithium-ion battery, is required as a condition of the Nissan Limited Warranty on Customer-purchased LEAF Lithium-Ion Battery.
Battery maintenance includes completion of an annual lithium-ion battery usage report. These include reports at 12 mos., 24 mos., 36 mos., 48 mos., 60 mos., 72 mos., and 84 mos. of vehicle ownership, which can be performed by a Nissan Certified LEAF dealer or any qualified repair facility. Damage or failure resulting from a failure to have these required services performed, or that could have been avoided had these services been performed, is not covered under the Nissan Limited Warranty on Customer-Purchased LEAF lithium-Ion Battery. (See your Nissan dealer and read the actual limited warranty for complete details).

There is also a part B and C but they are just legal boilerplate and warnings.

I never saw this Nissan Limited Warranty on Customer-purchased LEAF Lithium-Ion Battery and nobody mentioned it. I'm pretty sure Matt, my Service Advisor, did not know of its existence.
Skip the "nobody told me excuse." That is why you learned to read in school.

However, take heart: the caveats have to do with battery DEFECT not degradation; and moreover, Nissan has to prove that your lack of visits caused the defect or made it materially worse -- that is, that Nissan would have been on the hook for a cheaper repair if they had known sooner.
2013 Model 'S' with QC & rear-view camera
Bought off-lease Jan 2017 from N. California with 63.9 Ahr after 22k miles
Car is now enjoying an easy life in Colorado

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