mxp
Posts: 711
Joined: Fri Apr 23, 2010 9:32 pm
Delivery Date: 26 Jun 2015
Location: Fremont, CA

Re: Nissan Battery Replacement Program, Cost

Sat Dec 31, 2016 7:59 am

Hi,
This is puzzling. Your Oct 26th 2016 warr period is not far off the mark. Why didn't you discuss your situation with Nissan? They would have easily offered you a 10/90 settlement in your favor. Go back to your dealer and discuss it.

I worked with my dealer, and they negotiated a 20/80 settlement for us. Our warranty was July 1st 2016. We lost the 4th bar in Oct. Curiously, during this entire process, the dealer was indeed in "back office" discussions with Nissan. After the offer was made to us, I decided to simply called in to the regular Nissan EV phone and confirmed no case/claim was even filed on behalf of our vehicles. NOTE: We did all the battery tests every year even after the 2 years complimentary tests.

This process is not well documented on the forums but I read a forum thread where a gentleman was able to share his experiences, and I simply followed his trail. (Many thanks to rwherrick, Search for his username)

ncscenic wrote:Decided to go ahead and purchase a new battery to be installed Thursday. Will be nice to have full range again. As expected, we lost our 4th bar sometime last week, well past the October 26th warranty period. Basically, though, for 6 grand, we'll have what we consider to be a "new" car. We'll see how this experiment goes. The only puzzlement might come if we have an accident, as the car only books for 5K or so.

ncscenic
Posts: 13
Joined: Sat Feb 06, 2016 12:20 pm
Delivery Date: 07 Oct 2011
Leaf Number: 6427

Re: Nissan Battery Replacement Program, Cost

Sun Jan 01, 2017 8:04 pm

If you don't mind me asking, what was the price for the battery and which type did you get?


We had a new 24Kwh battery installed, after core return, I believe the cost was 4500 or so.

For us, the range became an issue. The charging infrastructure in our neck of the woods is not conducive to short trips with a quick fill up, so we opted to upgrade the car.

In our opinion, battery replacement is a good investment in an otherwise perfectly fine automobile with hopefully many years remaining in it's life expectancy.

We basically have a "new" car for 99 bucks a month. That seems like good math to us, and the original range, even degraded to 9 bars fit our needs, but at 8, it just did not cut it.

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drees
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Location: San Diego

Re: Nissan Battery Replacement Program, Cost

Sun Jan 01, 2017 10:26 pm

mxp wrote:This is puzzling. Your Oct 26th 2016 warr period is not far off the mark. Why didn't you discuss your situation with Nissan? They would have easily offered you a 10/90 settlement in your favor. Go back to your dealer and discuss it.

I worked with my dealer, and they negotiated a 20/80 settlement for us. Our warranty was July 1st 2016. We lost the 4th bar in Oct. Curiously, during this entire process, the dealer was indeed in "back office" discussions with Nissan. After the offer was made to us, I decided to simply called in to the regular Nissan EV phone and confirmed no case/claim was even filed on behalf of our vehicles. NOTE: We did all the battery tests every year even after the 2 years complimentary tests.

This process is not well documented on the forums but I read a forum thread where a gentleman was able to share his experiences, and I simply followed his trail. (Many thanks to rwherrick, Search for his username)

This is infuriating. My dealer told me to pound sand and wouldn't do a thing for me. Neither did Nissan when I called the EV hotline asking for out of warranty assistance.

The lack of consistency is baffling and absolutely frustrating. I highly doubt that I will buy/lease any future Nissan's because of this.
'11 LEAF SL Powered By 3.24 kW Enphase Solar PV

mxp
Posts: 711
Joined: Fri Apr 23, 2010 9:32 pm
Delivery Date: 26 Jun 2015
Location: Fremont, CA

Re: Nissan Battery Replacement Program, Cost

Tue Jan 03, 2017 9:38 pm

Sorry to hear about your dealer not being proactive to help you Drees.

As far as I know, as long as you have the battery tests conducted every year, you will have a basis to get some form of settlement. BTW, I worked with a different dealer other than the one I purchased the vehicle originally from.

drees wrote:
mxp wrote:This is puzzling. Your Oct 26th 2016 warr period is not far off the mark. Why didn't you discuss your situation with Nissan? They would have easily offered you a 10/90 settlement in your favor. Go back to your dealer and discuss it.

I worked with my dealer, and they negotiated a 20/80 settlement for us. Our warranty was July 1st 2016. We lost the 4th bar in Oct. Curiously, during this entire process, the dealer was indeed in "back office" discussions with Nissan. After the offer was made to us, I decided to simply called in to the regular Nissan EV phone and confirmed no case/claim was even filed on behalf of our vehicles. NOTE: We did all the battery tests every year even after the 2 years complimentary tests.

This process is not well documented on the forums but I read a forum thread where a gentleman was able to share his experiences, and I simply followed his trail. (Many thanks to rwherrick, Search for his username)

This is infuriating. My dealer told me to pound sand and wouldn't do a thing for me. Neither did Nissan when I called the EV hotline asking for out of warranty assistance.

The lack of consistency is baffling and absolutely frustrating. I highly doubt that I will buy/lease any future Nissan's because of this.

billvon
Posts: 21
Joined: Mon May 10, 2010 1:51 pm

Re: Nissan Battery Replacement Program, Cost

Tue Jan 10, 2017 2:50 pm

ncscenic wrote:As our Leaf quickly approaches bar 8 out of warranty, we're interested in replacing our battery in our 2011 Leaf in the next few months and thought we would look into Nissan's Battery Replacement Program as to be prepared as it were.

After a few phone calls to Nissan's EV Customer Service Group and a visit with our service manager at the local dealership we found out that Nissan will finance the battery replacement through NMAC, but the maximum allocation is $5,500. Our dealership estimated the total cost at $6,400 or so; hence, we're looking at a "down payment" of 900 or so and some change and then payments of roughly $100 for 60 months.

I just tried to do the same and got a quote of "about $8000." This consisted of:
Battery $5499
Upgrade kit for 2012 Leaf "about $1000"
Labor $1000
Unspecified extras

Have other people seen these sorts of prices?

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JPWhite
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Delivery Date: 30 Jul 2011
Leaf Number: 5734
Location: Hendersonville TN
Contact: Website WLM Yahoo Messenger AOL

Re: Nissan Battery Replacement Program, Cost

Tue Jan 10, 2017 4:25 pm

billvon wrote:
ncscenic wrote:As our Leaf quickly approaches bar 8 out of warranty, we're interested in replacing our battery in our 2011 Leaf in the next few months and thought we would look into Nissan's Battery Replacement Program as to be prepared as it were.

After a few phone calls to Nissan's EV Customer Service Group and a visit with our service manager at the local dealership we found out that Nissan will finance the battery replacement through NMAC, but the maximum allocation is $5,500. Our dealership estimated the total cost at $6,400 or so; hence, we're looking at a "down payment" of 900 or so and some change and then payments of roughly $100 for 60 months.

I just tried to do the same and got a quote of "about $8000." This consisted of:
Battery $5499
Upgrade kit for 2012 Leaf "about $1000"
Labor $1000
Unspecified extras

Have other people seen these sorts of prices?


$8,000 is way high. Check with another dealer. (The price for upgrade kit is a total rip off, should be $200 or so, not $1,000).

I got a breakdown of the cost, check out my blog and click on the image to see the cost breakdown.

https://jpwhitenissanleaf.com/2016/07/15/6000-to-replace-worn-battery-nissan-say-100000-miles-for-an-electric-vehicle-is-phenomenal/
--
JP White
http://jpwhitenissanleaf.com
Blue SL-e, Res 4/22/10, Ord 3/29/11, Del 7/30/11
107,000 Miles.
Lost 5 Capacity bars
7/18/13 (29,206), 8/25/14 (51,728), 7/12/15 (71.108), 5/12/16 (88,362), 10/17/16 (96,532)
New Battery 12/3/16 (98,956)

DaveinOlyWA
Gold Member
Posts: 11666
Joined: Sat Apr 24, 2010 7:43 pm
Delivery Date: 10 Nov 2016
Leaf Number: 314199
Location: Olympia, WA
Contact: Website

Re: Nissan Battery Replacement Program, Cost

Tue Jan 10, 2017 4:34 pm

billvon wrote:I just tried to do the same and got a quote of "about $8000." This consisted of:
Battery $5499
Upgrade kit for 2012 Leaf "about $1000"
Labor $1000
Unspecified extras

Have other people seen these sorts of prices?


upgrade kit of $1000?

can you provide more specifics here? previously the upgrade kit was like $200 but that was 24 kwh to 24 kwh.

maybe....just maybe... (I really hesitate to say this) but just maybe the higher cost is due to a greater level of adaption dictated by a greater change? ;)
2011 SL; 44,598 miles. 2013 S; 44,840 miles. 2016 S30; 13001 miles. 363 GIDs, Ahr 82.34, Hx; 102ish% kwh 28.1 QCs 112
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billvon
Posts: 21
Joined: Mon May 10, 2010 1:51 pm

Re: Nissan Battery Replacement Program, Cost

Tue Jan 10, 2017 4:48 pm

JPWhite wrote:$8,000 is way high. Check with another dealer. (The price for upgrade kit is a total rip off, should be $200 or so, not $1,000).

I got a breakdown of the cost, check out my blog and click on the image to see the cost breakdown.

https://jpwhitenissanleaf.com/2016/07/15/6000-to-replace-worn-battery-nissan-say-100000-miles-for-an-electric-vehicle-is-phenomenal/

Thanks, that's exactly what I needed - some evidence that $8000 is ridiculous.

User avatar
JPWhite
Gold Member
Posts: 1731
Joined: Sun Jul 31, 2011 3:41 pm
Delivery Date: 30 Jul 2011
Leaf Number: 5734
Location: Hendersonville TN
Contact: Website WLM Yahoo Messenger AOL

Re: Nissan Battery Replacement Program, Cost

Tue Jan 10, 2017 5:08 pm

billvon wrote:
Have other people seen these sorts of prices?


I subscribe to Truedelta and looked up what drivers have been paying for replacement Traction batteries.

Here's the list of prices paid by 6 owners out of warranty (several of which got goodwill adjustments).

$2,937
$1,425
$1,200
$6,500
$5,600
$4,000

If you subscribe to Truedelta this information and more is available.
--
JP White
http://jpwhitenissanleaf.com
Blue SL-e, Res 4/22/10, Ord 3/29/11, Del 7/30/11
107,000 Miles.
Lost 5 Capacity bars
7/18/13 (29,206), 8/25/14 (51,728), 7/12/15 (71.108), 5/12/16 (88,362), 10/17/16 (96,532)
New Battery 12/3/16 (98,956)

Bilbobaker
Posts: 3
Joined: Mon Feb 27, 2017 4:50 am
Delivery Date: 01 Jan 2017

Re: Nissan Battery Replacement Program, Cost

Mon Jun 05, 2017 8:58 pm

I would eventually like to replace my battery when it drops to low bars.. however this seems like something I should be able to do myself ..
I have rebuilt motors transmissions and done all the maintenance needed for all my previous vehicles so why not the simple battery exchange on my 2013 Nissan Leaf?

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