cwerdna
Posts: 8407
Joined: Fri Jun 03, 2011 4:31 pm
Delivery Date: 28 Jul 2013
Location: SF Bay Area, CA

Re: New Nissan Connect & Services App

Fri Jan 19, 2018 1:20 pm

OP, you may wish to leave a review in the App Store or Play Store. But, who knows if Nissan or the actual developers actually pay much attention to any feedback there?

It's not like the Carwings app changed all that much during the time I began using it in late July 2013? I only recall 1 major change to the UI. The look of the app was changed in a big way and a whole bunch of functionality (which I don't use anyway) was added.

'13 Leaf SV w/premium package (owned)
'13 Leaf SV w/QC + LED & premium packages (lease over, car returned)
'06 Prius

Please don't PM me with Leaf questions. Just post in the topic that seems most appropriate.

kansas
Posts: 4
Joined: Wed Jan 25, 2017 10:12 am
Delivery Date: 19 Jan 2017
Leaf Number: 302554

Re: New Nissan EV app is out!

Sat Jan 20, 2018 7:26 am

I got the new app to turn climate control on and off for my 2017 Leaf. Trying to get it to work with Alexa. No luck yet. This page gives me some commands to try with Alexa.

https://www.nissanusa.com/connect/featu ... connect-ev

I can get Alexa to recognize some of the commands, but not complete the operation yet.

Still can't get the app to find my car even after a refresh.

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Stanton
Forum Supporter
Posts: 2110
Joined: Thu Feb 03, 2011 10:56 am
Delivery Date: 01 Sep 2011
Leaf Number: 7458
Location: Plano, TX
Contact: Website Twitter

Re: New Nissan EV app is out!

Sat Jan 20, 2018 9:25 am

Partly based on this thread, I have not updated my Leaf app yet...which is a pain, because I can't do an "update all".
I wish they had given it a new name to allow for the existence of both apps (new and old) simultaneously.
2011 Blue Ocean SV w/floor mats & window tint
12v LiFePO4 battery & FIAMM 74100 horns
Wet Okole seat covers (front)
Tor's low-power heater mod
2013 sun visor
3G modem upgrade
L2 EVSE Upgrade
Battery Pack replaced (Rev E) @51 months and 41k miles

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VinceMH
Posts: 16
Joined: Sun Dec 25, 2016 7:12 pm
Delivery Date: 28 Dec 2016
Leaf Number: 339157

Re: New Nissan EV app is out!

Sat Jan 20, 2018 11:06 am

If you're having trouble connecting with the new app, re-login from the car's dash. Find your PIN and password on the app at Profile>PIN and Password. In the car, erase the password and reenter, then Sign In. The app is nice! I got it to remotely start climate control yesterday but haven't done much else. It connects much faster than the old app and much easier to use.
2014 LEAF SV
EVSE Upgrade
TCU Upgrade
Bought off lease Dec 2016
34k miles, 10 bars
Love not feeding diesel to the Ram monster truck!

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VinceMH
Posts: 16
Joined: Sun Dec 25, 2016 7:12 pm
Delivery Date: 28 Dec 2016
Leaf Number: 339157

Re: New Nissan EV app is out!

Sat Jan 20, 2018 11:09 am

One problem I have with the app is my charge level says 121% (should be 100%). No matter the real charge level, the app reads about 20-25% higher than it should. Anyone else with this problem? Any ideas on a fix?
2014 LEAF SV
EVSE Upgrade
TCU Upgrade
Bought off lease Dec 2016
34k miles, 10 bars
Love not feeding diesel to the Ram monster truck!

gmcjetpilot
Posts: 59
Joined: Mon Oct 30, 2017 6:45 pm
Delivery Date: 07 Oct 2017
Leaf Number: 305601

Re: New Nissan EV app is out!

Sat Jan 20, 2018 11:36 am

Yeah I noticed mine said like 110% charge. What I find you need to do is log out and log back, kind of resets it.

Another thing I notice is the status plugged in charging cannot be correct. Again logging out and logging back in resets it.

I really dislike the new design. It doesn't do anything more than the old app; it's just more stylized. The old app had a better General display which showed that the car was plugged in charging show the 12 range bars as well as digits ( like the car dash display).

gmcjetpilot
Posts: 59
Joined: Mon Oct 30, 2017 6:45 pm
Delivery Date: 07 Oct 2017
Leaf Number: 305601

Re: New Nissan Connect & Services App

Sat Jan 20, 2018 11:41 am

Two new issues popped up. It's no longer sending me text messages.

The biggest annoyances I have to log out and log back in to reset it, so it shows the status properly. I walked out the garage it's plugged in and charging and the app says it's not charging. Let's not a matter of just resubmitting to update. That's typical it only shows you the last time you updated status. Even after updating status it still shows the incorrect condition. So you have to log out and log back, seems to reset it. Also sometimes it shows more than 100% charge like 110%. I didn't have any of these problems with the old app.

Update a few hours LATER my phone went NUTS with text message chimes.... It was all the Nissan messages coming through at once. Their server or AT&T or someone must have been down for maintenance?

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VinceMH
Posts: 16
Joined: Sun Dec 25, 2016 7:12 pm
Delivery Date: 28 Dec 2016
Leaf Number: 339157

Re: New Nissan EV app is out!

Sat Jan 20, 2018 11:46 am

I did a log out/in on the app, but still wrong charge percent. Might try to log out/in on the car again. Thanks for the reply.

gmcjetpilot wrote:Yeah I noticed mine said like 110% charge. What I find you need to do is log out and log back, kind of resets it.

Another thing I notice is the status plugged in charging cannot be correct. Again logging out and logging back in resets it.
2014 LEAF SV
EVSE Upgrade
TCU Upgrade
Bought off lease Dec 2016
34k miles, 10 bars
Love not feeding diesel to the Ram monster truck!

Supersleeper
Posts: 116
Joined: Mon Aug 07, 2017 10:04 am
Delivery Date: 06 Aug 2017
Location: SF Bay Area

Re: New Nissan EV app is out!

Sat Jan 20, 2018 12:47 pm

This app was released too soon. It wasn't ready for prime-time as they were in a rush to release it before the 2018 models go on sale. Way too buggy.

Notifications settings inside this app won't save at all. Tried it both on my ipad and my iphone and neither saves.

Also, addition of Alexa skill is a nice to have, however unrealistic as you have to say quite wordy commands and she doesn't understand what you are saying 5 out of 6 tries. Much easier to just go to the car and press the stupid cancel schedule button.

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Stanton
Forum Supporter
Posts: 2110
Joined: Thu Feb 03, 2011 10:56 am
Delivery Date: 01 Sep 2011
Leaf Number: 7458
Location: Plano, TX
Contact: Website Twitter

Re: New Nissan EV app is out!

Sat Jan 20, 2018 1:06 pm

Logging in/out of the car makes no sense: it shouldn't have anything to do with the app. If it's right via the web, then it's the app!
2011 Blue Ocean SV w/floor mats & window tint
12v LiFePO4 battery & FIAMM 74100 horns
Wet Okole seat covers (front)
Tor's low-power heater mod
2013 sun visor
3G modem upgrade
L2 EVSE Upgrade
Battery Pack replaced (Rev E) @51 months and 41k miles

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