I am also trying but keep getting errors trying to pay the deposit. I was wondering why after all this time there's still less than 100 people who put down the $150 deposit. Maybe this is why.
When I click to add to cart, I get an error about an empty cart. But when I return to the https://fenix.systems/product/nissan-le ... eplacement
page, I see the cart on the right. When I click the "View Basket" or "checkout" I get the empty basket error. When I click "Paypal" I go through the Paypal process okay, but the transaction doesn't get completed.
We've been having issues with using PayPal as our payment processor, two different persistent bugs have survived several version upgrades and dozens of resets. As of yesterday we have moved to Square for our payment processor, which will certainly eliminate one of the bugs, and should the second, but that one is related to inventory and may be related to WooCommerce, our e-commerce solution, which is still in use. Please feel free to contact me directly if you need assistance: john at fenix-power dot com
To speak to the deposit concerns, frankly, I agree with the concern. However the investors I'm working with want to see tangible, measurable, action by potential customers. A reservation without a deposit isn't much more than a mailing list subscriber in their eyes. After quite a bit of debate on the topic of the size of the required deposit, and a desire to reward customers for their patience, we settled on our staggered deposit arrangement, with early reservations getting the highest reward. It's also fully refundable, and to date, we've had 2 refunds. One traded in his car for a newer one, and another was in an accident and replaced it with a different make. Life happens, and people change their minds, we understand that. And I assure you, every deposit will result in either an installation or a refund. If a meteor strikes our offices in 10 months, I'll still make sure every refund is paid, even if I'm the one writing the check.