well, our 2011 heater died last month. during our mini cold snap just before Christmas the heater just stopped working. My wife heads to work at 3am and usually has the car preheated. One morning it was not warm, and when she got home I looked at it, and we could not get any heat. We finally got some time to take it in to the dealership this week on Tuesday. I asked if they could order the PTC heater element and have it on hand before I bring it in, but they refused and said that I would have to have them check it out first. Once it was in, they confirmed that it was the PTC element, but in order to troubleshoot they took the car apart and they do not want to reassemble to give it back, so now I have to drive this rental car until they expect the part to arrive next Thursday. Lets see how long it takes to get the car back. Driving a rental sucks, but at least my wife has a working heater in the '12 we have as a rental. The steering wheel heater is going to spoil her, since the heated seats we installed on our car are just seat heaters, and not any steering wheel heat. Steering wheel heat is VERY nice.
Is there another thread for non '13 S model Heater failures? Sorry if I posted to the wrong place, but this is the only thread I could find. Is mine the first 2011 SL failure?