oz10k
Posts: 11
Joined: Wed Oct 18, 2017 6:29 am
Delivery Date: 18 Oct 2017
Leaf Number: 313665
Location: Northwest Chicago burb

Re: Leaf won't Charge or Start - 12V is fine

Thu Aug 02, 2018 7:35 am

Hi Phatcat73,

Is the dealership Arlington Nissan?

I'm out in Deer Park. When I need work done I'm trying to decide which local dealership to go to. So let me know what you think of their service. So far, at least it sounds like they are being honest with you (... never dropped a battery.).

Ron

Phatcat73
Posts: 470
Joined: Fri Feb 08, 2013 2:44 pm
Leaf Number: 401511
Location: Buffalo Grove, Il

Re: Leaf won't Charge or Start - 12V is fine

Thu Aug 02, 2018 7:23 pm

I would not recommend going to them, but you have little choice. I suspect they are overloaded and as a result their service suffers. Not sure how well Schaumburg fairs. I did have exceptional service at Evanston Nissan and will go there going forward.

With regard to my problem, the car is still at the dealer (since July 16), we have a Nissan loaner and an open case with Nissan corporate who will reimburse us the lease payment due to the length of time. They gave us a bare bones Nissan Sentra in the interim which is quite painful coming from a Leaf.

Dealer mentioned there is a short in one of the cells. They will be replacing the single module at fault. Will try to chase them down for an update tomorrow.

Good Luck!
2018 Tesla Model 3 AWD - Delivery Nov
2016 SV; leased 20-Jan-17, 18k, 87% SOH; 4-July-18
2015 S; purchased 29-July-14, moved to AZ Nov-2014, 22k, 82% SOH; 01-Mar-18
Solar Array: https://enlighten.enphaseenergy.com/pv/public_systems/VHKv1444344/overview

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