Paultlooker
Posts: 2
Joined: Wed Jul 18, 2018 5:22 pm
Delivery Date: 18 May 2018
Leaf Number: 302666

2018 leaf won’t charge at free public chargers

Wed Jul 18, 2018 5:34 pm

The problem has to be me. Every one I’ve tried has numerous successful check ins on plugshare.com. Charges fine at home though I’ve only ever used the trickle charger and these public ones are all level 2 but the dealer must have a level 2 right, and I know they’ve charged it there. I’ve used a chademo with my all access card one time and that worked fine. At one of the locations I called in to the store that ran it and asked if it had to be activated or something. Maybe they didn’t know for sure but they said they thought you just plug it in and it should work. I plug it in and it looks like it’s going to work, the blue lights on the dash start indicating charging for about a second but then there is a click in the charger and the little red error light comes on. Any help would be appreciated. I’m doing fine getting around as much as I need and want to without these stations but I would enjoy being able to use them.

cwerdna
Posts: 7997
Joined: Fri Jun 03, 2011 4:31 pm
Delivery Date: 28 Jul 2013
Location: SF Bay Area, CA

Re: 2018 leaf won’t charge at free public chargers

Wed Jul 18, 2018 10:35 pm

Can you please post some example Plugshare URLs of these locations that don't work for you?

'13 Leaf SV w/premium package (owned)
'13 Leaf SV w/QC + LED & premium packages (lease over, car returned)
'06 Prius

Please don't PM me with Leaf questions. Just post in the topic that seems most appropriate.


cwerdna
Posts: 7997
Joined: Fri Jun 03, 2011 4:31 pm
Delivery Date: 28 Jul 2013
Location: SF Bay Area, CA

Re: 2018 leaf won’t charge at free public chargers

Thu Jul 19, 2018 12:15 am

There's your problem. They're from Eaton.

viewtopic.php?f=17&t=25488

My only personal experience w/Eaton level 2 EVSEs on my '13 Leaf (I don't have an '18) is at viewtopic.php?p=521945#p521945. I wouldn't be surprised if an '18 doesn't work on those 3 Eatons at Aloft hotel in Cupertino, CA.

You might want to edit your OP if all of the L2's that don't work for you are from Eaton. We have a ton of Chargepoint CT4000 series (https://www.chargepoint.com/products/commercial/ct4000/) at my work and I've seen '18 Leafs charging on those w/no problem. I've also seen '18 Leafs charge successfully on these old Clipper Creek units at https://www.plugshare.com/location/7989.

If Eaton hasn't changed their stance on non-support of their EVSEs (I tend to think it'll be unchanged), you may want to formally contact Nissan (https://www.nissanusa.com/contact-us.html, maybe the EV Customer Support Team; NOT a dealer) and let them know. It may not do anything for now, but if enough people complain, perhaps Nissan can actually issue a fix (probably firmware update) to get them working. Make sure they open a ticket and have the call/contact in their logs.

Admittedly, the chances of a fix are remote and judging by how slowly some other fixes have been coming, it may take a LONG time, if ever.

'13 Leaf SV w/premium package (owned)
'13 Leaf SV w/QC + LED & premium packages (lease over, car returned)
'06 Prius

Please don't PM me with Leaf questions. Just post in the topic that seems most appropriate.

be236
Posts: 79
Joined: Sun Jul 15, 2018 9:13 pm
Delivery Date: 07 Jul 2018
Leaf Number: 309258
Location: Seattle, WA

Re: 2018 leaf won’t charge at free public chargers

Thu Jul 19, 2018 10:05 am

I've used EATON public L2 chargers with my Nissan LEAF 2017 (30kwh) and it works fine for me.
Nissan LEAF 2017 S.

DFTBA
Posts: 4
Joined: Fri Aug 03, 2018 9:46 am
Delivery Date: 01 Aug 2018
Leaf Number: 407659

Re: 2018 leaf won’t charge at free public chargers

Fri Aug 03, 2018 7:21 pm

No issues with Eaton EVSEs here with a 2013 Leaf.
- A 2013 Leaf SV

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