SageBrush wrote:The dealership has to perform a CVLI test
We should be clear what Nissan Warrants and what Nissans's procedures are. Assuming this is a 2015 cat
, the 2015 guide says the battery is warranted for 60k miles capacity and 100k miles defects. If it's a later model year 30kWh, it'd be 100/100. In any case, if the warranty is NOT expired, and you haven't caused one of the exclusions (flood, fire, racing, etc), it's covered. IANAL, but as I read the warranty, the cat
does NOT need to fail a CVLI test to qualify, legally. However, Nissan may fight you tooth and nail unless you have their test showing a failure because that is their official procedure.
If you're not comfortable driving the cat
in this condition (and I wouldn't be), I would get video of the cat
malfunctioning and tell them that it's a safety issue covered by warranty and I expect it fixed. I would say I don't care what diagnostic tests they have or don't have showing the cat
passing. The cat
is malfunctioning and needs to be fixed under warranty based on the terms, regardless of the cause, whether battery or drive system or indicators. Keep in mind that you are NOT stating that the cat
has cell failures. You're saying the cat
is malfunctioning, providing inaccurate range indications and at risk of losing engine power without warning. You don't care the cause, you expect it to be fixed under warranty.
Be nice. Be firm. Read the warranty terms for your cat
. Ask them to explain why a malfunctioning cat
is not covered under warranty. When they explain it's not throwing diagnostic codes, tell them that codes are not a condition of the warranty in the warranty terms and that you have video demonstrating the cat
malfunctioning due to defects in the car, which are covered by the warranty terms.
Warranty info: (Google "Nissan battery warranty terms leaf 2015")https://www.google.com/url?sa=t&source= ... pGoWAHpbrW
If they refuse, I would also mention that I will be filing a claim with the NHTSA and BBB. I would post the video to youtube (people love cat videos). If it gets to that, you may need to either wait for LVCI cell failure or hire a lawyer. File a report on safercar.gov.
Sudden loss of power has caused recalls for ICE cars. This is a serious issue and a diagnostic code is not a precondition to a warranty fix in the terms. Lots of cars have warrantied mechanical failures that don't throw codes.
Whatever you do, don't let the warranty run out. Then your ability to negotiate is severely compromised.
Good luck. If you don't have a failing LVCI test, it will be an uphill battle.