Part two of the updated conversation is that Nissan Engineering have apparently informed the service department that I should not be using the 110 trickle charger that the car comes with to charge the vehicle. They claim this is for 'emergencies only'. First I've heard of that. I am being told that I will need something more powerful and permanent to charge the vehicle, and varous inquiries are being made to have me acquire a 220v docking station. I'm ok with it, but let's get real here for a second. If the included adapter is an 'emergency only' device, why include it as the primary charging device? If I had wanted to buy the charging dock at the time of purchase, I could have bundled it as part of the financing package, but now that I've taken delivery of the car and used it, I'm on the hook for a major unplanned expense that's required to operate the vehicle properly. That's totally backwards.
It seems like maybe the sales and service staff could use some better training to inform customers of the requirements of buying an EV vehicle. The Nissan website is really well done, but it wasn't until I boght the car and had a problem that I learned that 100 miles is a fictious number, or that the remaining mileage meter lies irreverently.
Seems like there are still some 'early adopter' issues to work through. Just hope the car is OK and healthy. We love it, but the inconvenience of being unreliable in terms of reporting energy consumption and availability is a problem, buyer education is really important, and a general lack of available QC (440) chargers that can juice the car in a pinch is a real problem. All of these are solvable, but more or less core to my unfortunate event.
I'm still skeptical that this is the entire issue, but remain hopefully optimistic.
Will know more tomorrow once I connect with the service department and get the latest details and debriefing.
ChrisH wrote:Same problem yesterday. Would not accept a charge, also. Off to dealer for diagnosis and repair.
My biggest concern is that I am hoping that the dealership has trained technicians who are capable and competent to repair. Basically the Leaf is an Eletrical Engineering (EE) monstrosity, with highly complex electrical systems, and I'm not 100% convonced that the average car tech is going to have the education and training to properly diagnose and treat EE problems at this level.
We'll see shortly. Got a free loaner for the next couple of days.
Leaf has 1445 miles on the odometer, and we've owned it roughly 6 weeks.