Carwings down?

Carwings hasn't worked for me since the 6th (charge completed email and text). When I get into the car and try to connect it says "connection failed". I take it that nobody else is having the same problem, being as I've not heard anything about it on the board?

mwalsh said:

Carwings hasn't worked for me since the 6th (charge completed email and text). When I get into the car and try to connect it says "connection failed". I take it that nobody else is having the same problem, being as I've not heard anything about it on the board?

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I've used it since the 6th. I will say that it *always* says "Connection Failed" when I try to sign in, but also always works on the second try.

There's a Technical Service Bulletin out for the early cars. The problem is the Telematics Communications Unit (TCU) giving up after X number of failed connections. The fix is a firmware update. According to Nissan CS, it applies to all cars with serial number less than 5000.

I guess I'll have to take it in for at least the one TSB then. Might try a 12v disconnect first though. That way I can at least wait until I have to take in for something else.

Instead of pulling the 12 volts, you can pull the fuse for just that subsystem. F34, according to a quick search. Somewhere, there's a photo.

Ah. Here it is: http://www.mynissanleaf.com/viewtopic.php?f=30&t=3964#p134464" onclick="window.open(this.href);return false;

gbarry42 said:

Instead of pulling the 12 volts, you can pull the fuse for just that subsystem. F34, according to a quick search. Somewhere, there's a photo.

Ah. Here it is: http://www.mynissanleaf.com/viewtopic.php?f=30&t=3964#p134464" onclick="window.open(this.href);return false;

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Good stuff. Thanks!

Edit: Worked a treat!

mwalsh said:

I guess I'll have to take it in for at least the one TSB then.

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It appears your vehicle meets all of the criteria for receiving TB-11-41a:

TB-11-41a said:

APPLIED VEHICLES: 2011 LEAF (ZE0)
APPLIED VINS: Vehicles built before JN1AZ0CP(*)BT005518
APPLIED DATES: Vehicles built before June 1, 2011

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I haven't been able to get status updates or remotely start climate control once an update around 7 pm last night, the 15th. Any one else having problems or have any tips? I get vehicle communication errors. I am sure my software is up to date as I took delivery late March 2012.

I got a vehicle communication errors some time ago and after few hours all was back to normal.

I went to the Carwings screens on the car and had it log in again. After some communication and an activation successful message it looks like it is working again.

I see a few threads on CARWINGS connectivity and while most of the time I can get easily get updates, but the remote climate control timer option doesn't always appear to work so I'm trying to just use the in-car climate control timer version as I would typically leave the same time of day during the week (and of course Chicago may hit 101 today!). I see it only does 10 minute increments versus the CW system allows a bit more flexibility; really only need about 5 minutes of pre-cooling, so we'll see. The interesting aspect is that last night CW showed my climate control was 'on' but it wasn't and yesterday it showed my CC timer as set but went out to a hot car. Anyone else running into this lately? Not sure if a system reset would help (or even recommended) and I have had the software update completed (several months ago along with the snow shield thing).