Thanks for the speedy reply. I wondered as such due to all the reliability issues but you never know. I assume then you just have to contact Nissan and prove you are the new owner in order to get connected? I live in Chicago and didn't care for AT&T's service for my cell so I doubt I'll be happy with the 3G in the Leaf. Due to the Chicago winters, I would most likely only use the service to preheat the vehicle during the colder months (which is almost all of them); Today it's a balmy 22F real feel with flurries!