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Stanton
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Posts: 1828
Joined: Thu Feb 03, 2011 10:56 am
Delivery Date: 01 Sep 2011
Leaf Number: 7458
Location: Plano, TX
Contact: Website Twitter

Re: NissanConnect EV / Telematics Hardware Update, for the post-2G world

Fri Jan 06, 2017 9:16 am

Plugg wrote:I went in to check the Unit ID information through the dash display and the TCU ID, Phone #, SIM ID, and VIN are all asterisks.


Those items are all asterisks all the time, so I don't see how anyone could write them down...unless they are visible when the car is connect to Consult or being configured.
2011 Blue Ocean SV w/floor mats & window tint
12v LiFePO4 battery & FIAMM 74100 horns
Wet Okole seat covers (front)
Tor's low-power heater mod
2013 sun visor
3G modem upgrade
L2 EVSE Upgrade
Battery Pack replaced (Rev E) @51 months and 41k miles

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Stanton
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Posts: 1828
Joined: Thu Feb 03, 2011 10:56 am
Delivery Date: 01 Sep 2011
Leaf Number: 7458
Location: Plano, TX
Contact: Website Twitter

Re: Had Telematics upgrade done

Fri Jan 06, 2017 9:19 am

JeffInCO wrote:FWIW, I also have 4 astericks for my TCU phone number. But, I also have a photograph of the "Unit ID information" screen from *before* the TCU upgrade (when everything still worked just fine with the 2G TCU) and there were 4 astericks then too. I have my doubts that this has anything to do with the problem.


You are correct: they are always asterisks. I suspect the info is only visible in some sort of configuration mode.
2011 Blue Ocean SV w/floor mats & window tint
12v LiFePO4 battery & FIAMM 74100 horns
Wet Okole seat covers (front)
Tor's low-power heater mod
2013 sun visor
3G modem upgrade
L2 EVSE Upgrade
Battery Pack replaced (Rev E) @51 months and 41k miles

Zagmeister
Posts: 7
Joined: Tue Jan 03, 2017 6:57 pm
Delivery Date: 08 Aug 2015
Leaf Number: 401161
Location: Champaign, IL

Re: NissanConnect EV / Telematics Hardware Update, for the post-2G world

Fri Jan 06, 2017 9:31 am

On mine (MY 13) numbers are display for TCU ID, SIM ID, and VIN. Only the Phone # entry has asterisks.

Please check with others.
2013 SV bought off lease

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DNAinaGoodWay
Gold Member
Posts: 2528
Joined: Mon Dec 17, 2012 1:43 am
Delivery Date: 03 Dec 2012
Leaf Number: 23156
Location: Central Massachusetts

Re: NissanConnect EV / Telematics Hardware Update, for the post-2G world

Fri Jan 06, 2017 9:57 am

Yup, only phone number.
'12 SL last reading @ 2 yr, 22k, 260 GIDs, 62.35 Ahr

'15 SV w/QC, Mfd 5/14, Leased 8/14, 292 GIDs, 64.38 Ahr when new

@ 12 months, 12k, 292 GIDs, 64.04 Ahr
@ 25 months, 25k, 267 GIDs, 56.88 Ahr
@ 29 months, 29k, 286 Gids, 60.88 Ahr

6.72 kW Array

oak
Posts: 20
Joined: Wed Nov 30, 2016 2:24 pm
Delivery Date: 30 Nov 2016

Re: NissanConnect EV / Telematics Hardware Update, for the post-2G world

Fri Jan 06, 2017 12:50 pm

I had the 3G service done about 48 hours ago. Still not able to connect fully.

The car can 'authenticate' with the center when I 'sign in' from carwings settings. Car appears to have a strong signal too. All numbers populated, except TCU Phone # (asterisks for that).

If I try to refresh from the owner portal, it comes back with "Your request to update vehicle status timed out communicating to the vehicle. Please try your request again. Also ensure your vehicle is located in an area with cellular reception and it has been driven within the last 14 days."

I've deleted my car from the owner's portal, and worked with nissan chat to add it back in and to look at some more settings. Had to end the chat after 20 minutes to leave for work without any progress made other than adding the car back to the owners portal.

I guess my next steps are to either call or try chat again.

Turnover
Gold Member
Posts: 227
Joined: Sat Dec 01, 2012 9:33 am
Delivery Date: 16 Nov 2012
Leaf Number: 410371
Location: Vancouver, WA

Re: NissanConnect EV / Telematics Hardware Update, for the post-2G world

Fri Jan 06, 2017 4:59 pm

Had TCU replaced Monday. Worked fine until Wednesday. Frustrating.
2012 SL:
03/30/16 43,300 mi - 383 QC's & 2467 L1/L2's 79% SOH

2013 SV (#410371) - Purchased 4/25/2016:
4/28/16 18,115 mi- 4 QC's & 705 L1/L2's 97% SOH
1/24/17 27,979 mi- 53 QC's & 1262 L2's, 97% SOH

EVFuture
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Posts: 22
Joined: Tue Dec 16, 2014 11:02 pm
Delivery Date: 0-12-2014
Location: LA/OC

Re: NissanConnect EV / Telematics Hardware Update, for the post-2G world

Fri Jan 06, 2017 6:16 pm

I had my TCU upgraded on Wednesday. I waited 48 hours to try logging back in from the car. Today the UNIT ID shows, but the rest show ****. Nissan Connect suggested I contact the dealership. The dealership tried submitting the IMEI again, and suggested I wait 24-48 hours and try again. Hopefully a fix becomes available soon.

Asia93
Posts: 10
Joined: Sun Aug 16, 2015 5:55 pm
Delivery Date: 27 Apr 2015
Leaf Number: 8013
Location: Ohio

Re: Carwings Not Working After 3G upgrade

Fri Jan 06, 2017 7:25 pm

Took it back to the dealer and it is working again!

LeftieBiker
Posts: 5413
Joined: Wed May 22, 2013 3:17 am
Delivery Date: 31 May 2013
Location: Upstate New York, US

Re: Carwings Not Working After 3G upgrade

Fri Jan 06, 2017 9:13 pm

One more reason I probably won't (try to) get this done.
2013 "Brilliant Silver" SV with Premium Package and no QC, and 2009 Vectrix VX-1 with 18 Leaf cells.

The most offensive, tasteless phrase in use here is "Pulled the trigger." I no longer respond to posts that use it.

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drees
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Joined: Fri Apr 23, 2010 3:51 pm
Location: San Diego

Re: NissanConnect EV / Telematics Hardware Update, for the post-2G world

Sat Jan 07, 2017 1:11 am

Looks like 2G died some time Jan 5th or slightly sooner in the San Diego area.
'11 LEAF SL delivered Jun '11 - 3.24 kW Enphase Solar PV
Feb '17: 58k 41.0Ah 176/144 GID
2 months too late :(
9th 8/12/16 43.3Ah 186/152 GID, 10th: 10/23/15 @ 47.4Ah 203/167 GID, 11th: 11/11/14 51.6Ah 220/181 GID, 12th: 9/23/13 55.3Ah 228/194 GID

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