That's disappointing. But good to know they're not just blocking Canadian's from the upgrade.
Perhaps there's something wrong with their side of the system and all installs are blocked until it's fixed.
Or perhaps they've noticed Canadian's and are in the process of killing the roaming feature... since every CSR I've spoken to has said Nissan Connect shouldn't work in Canada with a US Leaf...
Still hoping the program isn't entirely dead... remote climate control in the winter and summer was a nice perk
Well, just for the record, "CarWings" for my US import 2012 Leaf SL is working just fine, both the charging report emails and the semi-daily "your energy rating is Silver, etc." reports. I am connecting to USA Nissan portal.
My 3G upgrade route was to purchase a TCU module from a Nissan parts place in Texas, install it myself, tinker with it for a few weeks to try and get it connecting and, finally, to see a local dealer who got it working/connecting with Nissan.
The network service seems to default to AT&T which works OK in the southern Manitoba / Winnipeg area. Wonder what the cell service is costing Nissan or perhaps it's just a tiny rounding error in their business costs?
OTOH, serving the relatively few Canadians who have acquired a Leaf by import from the US is perhaps comparable (to Nissan) to serving US Leaf customers who venture north in their travels to Canada and who might feel aggrieved to have their usual NissanConnect services fall apart at the border. I can't imagine a lot of US Leaf owners touring Canada but there are the much larger group of ICE Nissan owners to look after too.