leafgak wrote:Bought a 2012 Leaf in October of 2016. Used the Carwings/Remote Connect 'til it died. I thought it was a great feature.
Therefore, I went for the Upgrade on March 2 of this year. The tech said he didn't have time to spend waiting on the unit to "RE-Sync" or something like that, and told me that if it doesn't start working by itself in 24 hours, "call the support people".
I've had a ticket with them since MARCH 8, it's not working yet, THE ONLY FOLKS I CAN TALK TO is the TIER 1 Support folks. I've complained and moaned for the longest, but it's just not getting fixed. I would sure like to talk to someone who can see what it's doing when I attempt to use it, rather that someone at the support level of "Is it plugged in?"
I used mine until around 1st week of Jan 2017 when it stopped working, which was later than I expected.
I finally went for the upgrade to the 3G-capable TCU in mid-March and when it didn't work right off the bat, I was told it could take 24 to 48 hours. Well, still doesn't work and fails to connect, often w/an error containing (B02).
My saga is at viewtopic.php?f=31&t=21573&p=491430&hilit=b02#p491430
. I'm taking the car in tomorrow morning, finally.