michelb
Posts: 27
Joined: Fri Dec 02, 2016 7:43 am

My Driving Records is no longer getting updated on Nissan Connect EV portal

Thu Dec 28, 2017 6:35 am

Hi,
I was wondering if I'm alone here; I just noticed that my "Driving Records" in the Nissan Connect EV portal were last updated on 12/21 and there hasn't been an update since. Anyone else have this problem? Before that I would get updates for every day (it might have been delayed by a day or two but never by as much as a week).

I should add that I can get status updates and turn on heating remotely so there is communication (I've used the remote heating almost every day in the past week - maybe that has something to do with it).

Let me know. Thanks,
Mike
2015 SV

User avatar
jlv
Posts: 630
Joined: Thu Apr 24, 2014 6:08 pm
Delivery Date: 30 Apr 2014
Leaf Number: 424487
Location: Massachusetts

Re: My Driving Records is no longer getting updated on Nissan Connect EV portal

Thu Dec 28, 2017 9:36 am

Mine were also last updated on 12/21. Something is broken on Nissan's end.
'13 SL+Prem (mfg 12/13, leased 4/14, bought 5/17) 30K miTesla S 75D (3/17) 16K mi
Model 3 reservation (invited to order 1/18)

michelb
Posts: 27
Joined: Fri Dec 02, 2016 7:43 am

Re: My Driving Records is no longer getting updated on Nissan Connect EV portal

Thu Dec 28, 2017 9:42 am

Thanks for the confirmation.

It's inconvenient but certainly not a huge issue. That said, if it affects multiple users, hopefully they'll fix it.
2015 SV

jake14mw
Posts: 109
Joined: Sun Nov 12, 2017 9:53 pm
Delivery Date: 13 Nov 2017
Location: Connecticut, USA

Re: My Driving Records is no longer getting updated on Nissan Connect EV portal

Mon Jan 08, 2018 9:46 am

Same for me, but the dash display was giving me the message when this was the case. I just followed the prompts, and now it is working again ( I think).

essaunders
Posts: 378
Joined: Mon May 03, 2010 7:20 am
Delivery Date: 20 Jan 2012
Location: southern NH

Re: My Driving Records is no longer getting updated on Nissan Connect EV portal

Mon Jan 08, 2018 10:18 am

My driving records haven't updated for years... No great loss, I guess. I suppose I had planned to use the service to understand my long term efficiency trends.

michelb
Posts: 27
Joined: Fri Dec 02, 2016 7:43 am

Re: My Driving Records is no longer getting updated on Nissan Connect EV portal

Fri Jan 19, 2018 9:42 pm

It took about 4 weeks but my Driving Records were updated on Nissan Connect EV.
2015 SV

Return to “Range / Efficiency / Carwings”