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Is Nissan Connect (Carwings) worth it?

Posted: Mon Jul 02, 2018 10:20 am
by Silverfish
I've had my 2013 Leaf SV for about 2 months now. When I got the chance, I stopped sending data to Nissan. I still get the nag screen.

Is Nissan Connect worth it? It seems weird to me to pay money to Nissan just to send them data that benefits them more than me. I don't need to start the heater or AC before I get in the car.

So what do people like about Nissan Connect?

Re: Is Nissan Connect (Carwings) worth it?

Posted: Mon Jul 02, 2018 2:17 pm
by Leaf15
I did not even know it existed when purchased my Leaf. I was lucky the upgrade was free for 2015 owners. BTW, you do not pay for the service, Nissan does and it is free for now and looks like for Leaf owners going forward. The $199 is for upgrading older 2G unit to 3G. There is some value collected by Nissan for us consumer as we can look into historical efficiency data. It is more useful on latest Leafs where end user functionality was dramatically expanded by 10 times at least. I think Leaf 2018+ offers more features than Tesla app. Older models are not a lot of features, may be charging station updates and traffic info, ability to plan route and upload it to the car Nav, but I think it is not practical as the car range is small for long trips to benefit from planning ahead.

Re: Is Nissan Connect (Carwings) worth it?

Posted: Mon Jul 02, 2018 2:57 pm
by Stanton
To me, CarWings/NissanConnect is definitely worth it.
As mentioned above, it is important to realize the $199 is for upgrading the TCU modem from 2G to 3G.
Nissan will (apparently) continue to offer the service at no cost indefinitely...which was something we never dreamed of 7 years ago.

Re: Is Nissan Connect (Carwings) worth it?

Posted: Mon Jul 02, 2018 3:48 pm
by Nubo
Depends on your situation. When public charging it's very helpful to know when charge is complete and/or keep track of charge level so you don't end up hogging a spot. That was important to me when I'd charge at work. Being able to remotely activate the AC can be wonderful especially if you're outdoors in oppressive heat.

Re: Is Nissan Connect (Carwings) worth it?

Posted: Mon Jul 02, 2018 10:45 pm
by Silverfish
Interesting. I didn't realize the service was free ongoing. Since I bought the car a couple of months ago, should I update Nissan that I'm the new owner? Or is that information irrelevant because they just focus on the car's metrics?

Thanks, all.

Re: Is Nissan Connect (Carwings) worth it?

Posted: Tue Jul 03, 2018 7:55 am
by Stanton
Silverfish wrote:Interesting. I didn't realize the service was free ongoing. Since I bought the car a couple of months ago, should I update Nissan that I'm the new owner? Or is that information irrelevant because they just focus on the car's metrics?


You should always maintain accurate ownership information with any service tied to your vehicle...and telematics devices are no different.

Re: Is Nissan Connect (Carwings) worth it?

Posted: Tue Jul 03, 2018 1:53 pm
by alozzy
Any service that only works half the time isn't useful, IMHO. I gave up on Nissan Connect, after contemplating a TCU upgrade, because it caused me more frustration when it wasn't working than satisfaction when it was.

I know some people have had better experiences with it, but for many people who paid to have their TCU upgraded it's been a huge PITA.

Re: Is Nissan Connect (Carwings) worth it?

Posted: Tue Jul 03, 2018 2:18 pm
by Silverfish
alozzy wrote:Any service that only works half the time isn't useful, IMHO. I gave up on Nissan Connect, after contemplating a TCU upgrade, because it caused me more frustration when it wasn't working than satisfaction when it was.

I know some people have had better experiences with it, but for many people who paid to have their TCU upgraded it's been a huge PITA.


How can I tell if my car's TCU has been upgraded? I've only had it for a couple of months. I do believe it's still sending info to Nissan, from the nag screen that appears when I turn the car on.

Re: Is Nissan Connect (Carwings) worth it?

Posted: Tue Jul 03, 2018 5:26 pm
by GerryAZ
Silverfish wrote:
alozzy wrote:Any service that only works half the time isn't useful, IMHO. I gave up on Nissan Connect, after contemplating a TCU upgrade, because it caused me more frustration when it wasn't working than satisfaction when it was.

I know some people have had better experiences with it, but for many people who paid to have their TCU upgraded it's been a huge PITA.


How can I tell if my car's TCU has been upgraded? I've only had it for a couple of months. I do believe it's still sending info to Nissan, from the nag screen that appears when I turn the car on.


You can try updating charging stations in the Navigation/CarWings system. Touch the blue (Zero Emission) button to open the energy menu and the touch the Update Stations icon. The telematics unit is working if it updates stations.

Re: Is Nissan Connect (Carwings) worth it?

Posted: Wed Jul 04, 2018 7:15 am
by WetEV
Silverfish wrote:the nag screen that appears when I turn the car on.


Nag screen appears even when you don't have the upgrade. The car might be trying to send data to Nissan over the old phone network that no longer exists, and wants to you approve that... :roll: :lol: