Posts: 4
Joined: Fri Feb 15, 2019 12:51 pm
Delivery Date: 08 Feb 2019
Leaf Number: 307307
Location: Montreal, QC

Re: Nissan Connect on 2016 leaf import to Canada from the US

Sun Feb 24, 2019 9:35 am

I just tried it and unfortunately it did not fix the issue. However I found this:
The car might need a TCU reset or replacement

Posts: 1
Joined: Mon Apr 29, 2019 6:37 pm
Delivery Date: 30 Apr 2019

Re: Nissan Connect on 2016 leaf import to Canada from the US

Mon Apr 29, 2019 6:40 pm

alexm wrote:
So I got the car added to the US account and got a user ID and password, but I'm getting a "no service" error when I try to sign the car in. Has all connectivity for US Leafs outside the USA been completely disabled now?

I am having the exact same issue. So today I finally received the maps sd card, but as expected, I still got the same "no service" message. Today I was also 50 km away from the us border and I was hoping to get some kind of signal but I didn't. My next option is to book an appointment with a Nissan dealership to see what's up.

Who was your car dealer you bought the car from ?

I just bought a used Leaf and had the same issue with the SD card missing...

Also- did you fix your Nissan Connect ?


Posts: 1
Joined: Tue May 21, 2019 10:55 pm
Delivery Date: 26 May 2019
Leaf Number: 310471

Re: Nissan Connect on 2016 leaf import to Canada from the US

Tue Jun 04, 2019 1:12 pm

Did anyone get this figured out? I have a 2016 SL imported from Washington (Seattle) to Vancouver BC. Called Nissan Connect Canada # (1-855-426-6628) and they said it couldn't be activated in Canada as the US models will only connect to the AT&T (or similar) towers and not the Rogers towers in Canada the the Canadian models connect to. So now I'm dead in the water.

Posts: 1318
Joined: Fri Jan 20, 2017 4:25 pm
Delivery Date: 18 Jan 2017
Location: Vancouver, BC
Contact: Website

Re: Nissan Connect on 2016 leaf import to Canada from the US

Tue Jun 04, 2019 1:54 pm

Nissan are lying, but there's nothing we can do about it.

When I first imported my 2013 LEAF from WA, Nissan Connect (CarWings) worked everywhere in greater Vancouver. There's no way it was using AT&T roaming to do, as I live in Port Moody. I'm pretty sure it connected to Rogers network.

Anyways, once the 3G was phased out it stopped working. I booked an appointment with a local Nissan Dealership and that got bumped a couple of times until the dealer called back with a definitive explanation - Nissan corporate said they were forbidden to upgrade the TCU on US cars in Canada.

Nissan seems to be cynically using this as a tactic to dissuade Canadians from importing US cars.

Having said all that, Nissan Connect was so buggy and intermittent that it was more frustrating than useful. I don't miss it...
Vancouver, CA owner of a 2013 Ocean Blue SV + QC, purchased 01/2017 in WA
Zencar 12/20/24/30A L1/L2 portable EVSE
1-1/4" Curt #11396 hitch
After market, DIY LED DRLs
LeafSpy Pro + Konnwei KW902 ELM327 BT OBDII dongle
Loving my first BEV :D

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