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Have Streamlined Roadside Assistance Number

Posted: Fri May 20, 2016 3:26 pm
by PianoAl
I called the Roadside Assistance number to see how it works.

I had to go through about three different menu trees, plus listen to "May be monitored or recorded" and greetings in Spanish. I wouldn't want to go through that at the edge of a busy highway.

It would be good to have one number just for initiating roadside assistance. I know, unlikely to happen.

BTW, after you call 1-877-NOGASEV (1-877-664-2738) press 1 and then press 1. They require your VIN. I'm putting that info on a card in the car.

Re: Have Streamlined Roadside Assistance Number

Posted: Tue Jun 28, 2016 4:44 pm
by Leafabout
Thank you for this information. On the same topic of Roadside Assistance, is it always the norm that if a Leaf runs out of energy on the road, that roadside assistance will send a truck to carry/tow it to the nearest Nissan dealership? Is there nothing like a giant battery booster that could be carried in a vehicle that could just pull up to the dead Leaf to give it a jolt of energy?

Re: Have Streamlined Roadside Assistance Number

Posted: Wed Jun 29, 2016 8:44 am
by LeafMuranoDriver
Leafabout wrote:Thank you for this information. On the same topic of Roadside Assistance, is it always the norm that if a Leaf runs out of energy on the road, that roadside assistance will send a truck to carry/tow it to the nearest Nissan dealership? Is there nothing like a giant battery booster that could be carried in a vehicle that could just pull up to the dead Leaf to give it a jolt of energy?

It would be awesome if Nissan had that service/capability.

AAA came out with a "Roadside Assistance Truck Capable of Charging Electric Vehicles".
http://newsroom.aaa.com/2011/07/ev-charging-statio/

I know I've read this story before but had no idea it was from 2011.

Re: Have Streamlined Roadside Assistance Number

Posted: Thu Jun 30, 2016 12:30 pm
by Leafabout
Yes, thank you for that information. I checked the article that you provided. It was, as you said, from 2011 and AAA was just beginning that mobile charging program. It was only in a few of the large cities. The trucks provided 3 to 15 miles worth of range or charge. I guess the program didn't prosper as it is not available where I live. The AAA would simply come out and tow my Leaf if I were to run out of juice, which I am unlikely to do. Again, thanks for providing the article as I found it very interesting.