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Nissan offers 2G Leaf owners a $199 3G upgrade, with just 24 days left

Posted: Thu Dec 08, 2016 5:44 pm
by GRA

Re: Nissan offers 2G Leaf owners a $199 3G upgrade, with just 24 days left

Posted: Thu Dec 08, 2016 8:47 pm
by LeftieBiker
Winter is the only time I really benefit a lot from the telematics, of course. That leaves me debating whether or not to spend $200 on a car that I'll be turning in no later than May, and possibly sooner...

Re: Nissan offers 2G Leaf owners a $199 3G upgrade, with just 24 days left

Posted: Fri Dec 09, 2016 7:09 am
by GetOffYourGas
Has anyone received any communication from Nissan themselves? I got the original letter, but that is it. Also, has Nissan officially stated that the service will be free to use for the remainder of the life of the vehicle? I am looking for something official from Nissan, not reported on a website. I may be willing to pay the $199 for the upgrade, but not if they are going to turn around and add in a monthly fee.

Re: Nissan offers 2G Leaf owners a $199 3G upgrade, with just 24 days left

Posted: Fri Dec 09, 2016 8:04 am
by Stanton
GetOffYourGas wrote:Has anyone received any communication from Nissan themselves? I got the original letter, but that is it. Also, has Nissan officially stated that the service will be free to use for the remainder of the life of the vehicle? I am looking for something official from Nissan, not reported on a website. I may be willing to pay the $199 for the upgrade, but not if they are going to turn around and add in a monthly fee.


I haven't received anything beyond the original letter, but I just completed the "ordering" process a couple of days ago at my dealer.
I have an excellent relationship with my service advisor (he has been there since I bought my Leaf), and he told me--without hesitation--that the $199 was the only fee I would have to pay and my CW/EV Connect service would continue as is indefinitely.
The only uncertainty is how long it will actually take to get the new modem (I was told 4-8 weeks).

Re: Nissan offers 2G Leaf owners a $199 3G upgrade, with just 24 days left

Posted: Fri Dec 09, 2016 9:03 am
by GetOffYourGas
Thanks for the info.

I see that this thread is redundant with http://www.mynissanleaf.com/viewtopic.php?f=31&t=21573 Maybe someone can merge them?

Re: Nissan offers 2G Leaf owners a $199 3G upgrade, with just 24 days left

Posted: Tue Dec 13, 2016 11:38 am
by littauer
Stanton:

Can you please provide more details on the upgrade you were able to buy? Part number, especially, but anything else that might help. My service advisor has nothing even after calling Nissan directly, but says if he had more info he might be able to get somewhere.

Thanks!!

-ben-

2G Upgrade

Posted: Wed Dec 14, 2016 2:54 pm
by bobcubsfan
I received a letter from Nissan about the fact that ATT is turning off the 2G network Dec 31, 2016 which will result in CarWings going offline. We will not be able to use the Nissan app to communicate with the LEAF.

Nissan want $195 for the upgrade.

Here is my take. I am leasing the car. It belongs to Nissan. The lease expires the end of May 2017. Why should I have to pay for the upgrade? It was Nissan's choice to fail to upgrade to the 3G or 4G network. 3G has been around for over 10 years.

I strongly advise owners to resist Nissan's effort to extort payment for what is clearly their mistake in failing to install the latest technology in an EV!

Re: 2G Upgrade

Posted: Wed Dec 14, 2016 3:11 pm
by Jedlacks
Congrats on your second Post, and to the Cubs! Nevertheless, there are two threads that is already covering this topic.

Finally, It is not an extortion if you have an option. They did not demand you pay or they will disable your car on the side of the road. Enjoy your Leaf for 5 more months!

Re: 2G Upgrade

Posted: Wed Dec 14, 2016 3:21 pm
by bobcubsfan
Still, Nissan failed to use 3G or 4G for CarWings. For an EV with advance technology, that is an oversight.

Re: 2G Upgrade

Posted: Wed Dec 14, 2016 8:22 pm
by baustin
bobcubsfan wrote:Still, Nissan failed to use 3G or 4G for CarWings. For an EV with advance technology, that is an oversight.


It wasn't an oversight. I'm sure using 2G saved them a lot of money on radios and service, since they are the ones paying AT&T for the connectivity. They are only doing the 3G upgrade because AT&T is shutting down the 2G service.