thankyouOB
Posts: 3583
Joined: Mon Feb 21, 2011 11:14 am
Delivery Date: 30 Apr 2011
Leaf Number: 1442
Location: Coastal LA

Re: Why is the LEAF pulling away from the Volt?

Wed Jul 02, 2014 11:54 am

Elephanthead wrote:I would wager I can rotate my leafs tires faster then you can get the dealer to do it even if they are already doing a battery check. It is probably a different guy and there is no way they do it at the same time in the same spot.


it is not how fast you can do it with your equipment and experience, it is how fast i can do it with what I have in my garage.
i would rather pay to rotate the tires than pay someone to work in my yard.
may reserve/delivery 4/30/11
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ECOtality/LADWP/ Blink 4/4/11
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Gardena Nissan, msrp -1k
red SL with etec L3
SOLAR POWERED since 2008

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Nubo
Posts: 4837
Joined: Fri May 28, 2010 11:01 am
Delivery Date: 31 Oct 2014
Location: Vallejo, CA

Re: Why is the LEAF pulling away from the Volt?

Wed Jul 02, 2014 12:24 pm

Elephanthead wrote:I would wager I can rotate my leafs tires faster then you can get the dealer to do it even if they are already doing a battery check. It is probably a different guy and there is no way they do it at the same time in the same spot.


I can probably rotate my tires faster than many folks can drive to the dealer and back. Not only that, but when I'm finished the lug nuts will all be at the correct torque setting. I can't tell you how many times I've had them over-tightened at the hands of air-gun-happy shop mechanics. Even when getting new tires the first thing I do after getting home is to make sure they can be loosened, and then re-torque by hand to the specs.

Also, swapping the tires gives one a chance to get a good look at other components such as brakes, lines, suspension, dampers, bushings, CV joints… Maybe the shop mechanic is paying attention to these. Maybe not.
I noticed you're still working with polymers.

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Nubo
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Re: Why is the LEAF pulling away from the Volt?

Wed Jul 02, 2014 12:37 pm

Zythryn wrote:I suspect a large part of the issue is the GM dealer network.
Many dealers are indifferent to the Volt, while some are downright hostile. A few are enthusiastic, but they seem to be a small minority.


The dealer culture could easily explain it. If dealerships start to dislike a model, it's unlikely to become a success. My previous car, the Mazda RX-8 was a lesson in this.

The RX-8 had some early reliability issues that weren't dealt with quickly enough. One of these was that the engine could easily be put into a non-recoverable flooded condition. This lead to a lot of angry owners coming to the dealerships for relief, and the dealerships not being able to do a lot to help other than purging the fuel, changing plugs, getting the car to run again and handing it back to the customer with the same inherent problem. And of course this had other effects such as fuel dilution of the oil and damage to the catalytic converter.

Not sure about GM culture but for Mazda at the time, the dealerships lived and died by the results of their customer surveys. As a result they weren't particularly happy to see the ratings coming in from the RX-8 owners. As things went from bad to worse, the dealerships actually began lobbying to have Mazda IGNORE the surveys from RX-8 owners. You can imagine how that went over with the owners… And you can imagine just how eager the dealership salespeople were, by that point, towards getting more RX-8 customers on the road. Sales faltered and dropped year after year despite a major mechanical revision for 2009.

On top of this, iirc, there were some issues on how the dealerships were being compensated for certain warranty work.

It's a complex ecosystem and the dealerships are very sensitive as to whether the situation with a model is tilted towards or away from their favor. You can be sure sales will be made to respond accordingly.

Due to EVs being a departure from the norm, the manufacturer has to go to great lengths to make sure the experience is positive not just for customers but for dealerships as well, to overcome the perceived "headaches".

While we've had legitimate gripes about how Nissan has handled certain issues, hindsight may well show that they did a commendable job overall in ushering in the modern EV.

Image
I noticed you're still working with polymers.

MikeinDenver
Posts: 329
Joined: Mon Apr 28, 2014 10:40 am
Delivery Date: 03 May 2014
Leaf Number: 413923
Location: Columbus, OH

Re: Why is the LEAF pulling away from the Volt?

Wed Jul 02, 2014 3:11 pm

Nubo wrote:
Elephanthead wrote:I would wager I can rotate my leafs tires faster then you can get the dealer to do it even if they are already doing a battery check. It is probably a different guy and there is no way they do it at the same time in the same spot.


I can probably rotate my tires faster than many folks can drive to the dealer and back. Not only that, but when I'm finished the lug nuts will all be at the correct torque setting. I can't tell you how many times I've had them over-tightened at the hands of air-gun-happy shop mechanics. Even when getting new tires the first thing I do after getting home is to make sure they can be loosened, and then re-torque by hand to the specs.

Also, swapping the tires gives one a chance to get a good look at other components such as brakes, lines, suspension, dampers, bushings, CV joints… Maybe the shop mechanic is paying attention to these. Maybe not.


Exactly. And some people such as myself take some pride and joy in working on my own things.
2013 SL

MrIanB
Posts: 602
Joined: Sat Jan 21, 2012 6:29 pm
Delivery Date: 21 Jan 2012
Leaf Number: 0870
Location: Cedar Park, Texas

Re: Why is the LEAF pulling away from the Volt?

Wed Jul 02, 2014 4:28 pm

MikeinDenver wrote:Recall, Recall, Recall.......



Yeah but Volt is one of only 3 GM vehicles w no recalls.

Ian B

kieranmullen
Posts: 276
Joined: Fri Aug 16, 2013 5:26 pm
Delivery Date: 16 Aug 2013
Leaf Number: 020781
Location: Hillsboro, oregon

Re: Why is the LEAF pulling away from the Volt?

Wed Jul 02, 2014 4:38 pm

Costco will only do it on tires purchased from them even if they are the tires that came with your car.

TomT wrote:Costco does it for me (along with a wheel balance) for free... And even if I had to pay for it, my time is worth more than 20 bucks...

MikeinDenver wrote:Tire rotations are easy to do at home with minimal equipment.
2012 SL 5-29-14 6,000 Miles 6-16-15 24,562 (all bars)

kieranmullen
Posts: 276
Joined: Fri Aug 16, 2013 5:26 pm
Delivery Date: 16 Aug 2013
Leaf Number: 020781
Location: Hillsboro, oregon

Re: Why is the LEAF pulling away from the Volt?

Wed Jul 02, 2014 4:41 pm

All tires wear differently. Especially the front cornering tires. I tent to be zippy in the leaf in town when I am going 1 mile just to plug in.
See article
http://goo.gl/TOUwlc

johnrhansen wrote:If you think about it, just how much more life can you get out of your tires by rotating them?
2012 SL 5-29-14 6,000 Miles 6-16-15 24,562 (all bars)

MikeinDenver
Posts: 329
Joined: Mon Apr 28, 2014 10:40 am
Delivery Date: 03 May 2014
Leaf Number: 413923
Location: Columbus, OH

Re: Why is the LEAF pulling away from the Volt?

Wed Jul 02, 2014 5:52 pm

MrIanB wrote:
MikeinDenver wrote:Recall, Recall, Recall.......



Yeah but Volt is one of only 3 GM vehicles w no recalls.

Ian B


Give it time.
2013 SL

GetOffYourGas
Posts: 1849
Joined: Tue Dec 20, 2011 6:56 pm
Delivery Date: 09 Mar 2012
Location: Syracuse, NY

Re: Why is the LEAF pulling away from the Volt?

Wed Jul 02, 2014 7:13 pm

MikeinDenver wrote:
Nubo wrote:
Elephanthead wrote:I would wager I can rotate my leafs tires faster then you can get the dealer to do it even if they are already doing a battery check. It is probably a different guy and there is no way they do it at the same time in the same spot.


I can probably rotate my tires faster than many folks can drive to the dealer and back. Not only that, but when I'm finished the lug nuts will all be at the correct torque setting. I can't tell you how many times I've had them over-tightened at the hands of air-gun-happy shop mechanics. Even when getting new tires the first thing I do after getting home is to make sure they can be loosened, and then re-torque by hand to the specs.

Also, swapping the tires gives one a chance to get a good look at other components such as brakes, lines, suspension, dampers, bushings, CV joints… Maybe the shop mechanic is paying attention to these. Maybe not.


Exactly. And some people such as myself take some pride and joy in working on my own things.


What's more, many of us in cold climates keep two sets of tires anyway. I get two tire rotations per year for free when switching between snow tires and summer tires...
~Brian

EV Fleet:
2011 Torqeedo Travel 1003 electric outboard on a 22' sailboat
2012 Leaf SV (traded for Bolt)
2015 C-Max Energi (302A package)
2017 Bolt Premier

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LTLFTcomposite
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Joined: Fri Apr 23, 2010 6:06 pm
Delivery Date: 10 Dec 2011
Leaf Number: 5926
Location: Central FL

Re: Why is the LEAF pulling away from the Volt?

Wed Jul 02, 2014 7:41 pm

Elephanthead wrote:I would wager I can rotate my leafs tires faster then you can get the dealer to do it even if they are already doing a battery check. It is probably a different guy and there is no way they do it at the same time in the same spot.

Next time I'm due I'll pm you and you can come over and prove it. :D
LTL
White 2012 SV delivered 10 Dec 2011 returned 25 Nov 2014 replaced with stopgap ICE Sentra
[35 months] [35K miles] [9 Bars]
2013 Volt replaced after 36 months/30k miles with ICE Rogue
2016 SV-adjacent May 2016 lost 4th bar March 2018

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