DaveinOlyWA
Posts: 13071
Joined: Sat Apr 24, 2010 7:43 pm
Delivery Date: 16 Feb 2018
Leaf Number: 314199
Location: Olympia, WA
Contact: Website

Re: Nissan "Out-of-Warranty" support for battery pack degradation

Thu Apr 19, 2018 11:49 am

NissanClient73 wrote:Correct. I have no written prove that extended warranty covers the battery degradation. Although, I have a prove that the case was opened for “battery replacement under warranty”. It was opened by Nissan. I believe that Nissan should reopen the case and fulfill their original promise to replace the battery.


Why open a case if there is nothing to decide or discuss? If it were that easy, they would have simply ordered a battery, right?

I am guessing they were looking into the discounted exchange program which was active at the time. You did need to ask for that.
2011 SL; 44,598 miles. 2013 S; 44,840 miles.2016 S30 deceased. 29,413 miles. 2018 S40; 8743 miles, 485 GIDs, 37.6 kwh 111.39 Ahr , SOH 96.49, Hx 114.98
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Valdemar
Posts: 2477
Joined: Tue May 10, 2011 10:32 pm
Delivery Date: 09 Sep 2011
Location: Oak Park, CA

Re: Nissan "Out-of-Warranty" support for battery pack degradation

Thu Apr 19, 2018 2:03 pm

The fact a case was opened means very little. My case was opened but promptly closed. I had to fight through BBB to get the pack replaced.
'11 SL, totaled
-1CB@33k/21mo, -2CB@53k/33mo, -3CB@68k/41mo, -4CB(41.5AHr)@79k/49mo, -5CB(38.85AHr)@87.5k/54mo
-0CB(66.14AHr)@87.5k/54mo (BBB)
54.94AHr, SOH 86%, 130k miles
9kW Solar

GerryAZ
Gold Member
Posts: 1758
Joined: Mon Nov 22, 2010 6:47 pm
Delivery Date: 12 Jun 2011
Location: Phoenix, AZ

Re: Nissan "Out-of-Warranty" support for battery pack degradation

Mon Apr 23, 2018 12:51 am

When I purchased my 2011 and again when I purchased my 2015 I was required to sign and date Nissan disclosure forms discussing battery deterioration (one document) and range under various conditions (another document). I suspect everyone did (whether they read them or not). My 2011 traveled 71.8 miles during the Phoenix Range Test (Silver 679) when it had 10 capacity bars (2 lost) at 100 km/hr (about 62 mi/hr) with no HVAC use. That is quite close to the 73 miles listed on the window sticker even with significant capacity loss. I also drove it over 100 miles on a charge after the battery was replaced (just so I could say that it is possible) at slow speed.
Gerry
Silver LEAF 2011 SL rear ended (totaled) by in-attentive driver 1/4/2015 at 50,422 miles
Silver LEAF 2015 SL purchased 2/7/2015

cwerdna
Posts: 7984
Joined: Fri Jun 03, 2011 4:31 pm
Delivery Date: 28 Jul 2013
Location: SF Bay Area, CA

Re: Nissan "Out-of-Warranty" support for battery pack degradation

Mon Apr 23, 2018 12:54 am

GerryAZ wrote:When I purchased my 2011 and again when I purchased my 2015 I was required to sign and date Nissan disclosure forms discussing battery deterioration (one document) and range under various conditions (another document). I suspect everyone did (whether they read them or not).

I leased a '13 for 2 years back in July 2013 and I think I still have a folder with that paperwork, not filled out and not signed.

I full well knew what I was getting into since I've been here in mid-2011, knew about the Phoenix capacity loss fiasco and loaned some equipment to surfingslovak for the range test before he flew over to Phoenix. I met at Turbo3's house :) as he lives very near me.

I am pleasantly surprised that the 4/2013+ batteries seem to be holding up better than the crap pre-4/2013 batteries. I had no way of knowing that when I leased the above lease. I believe it wasn't really known either when I bought my used 5/2013 built '13 in July 2015. Back then, I figured I'd be done more capacity bars than am I now. I only lost my 1st bar in Nov 2017 at ~46K miles.
Last edited by cwerdna on Mon Apr 23, 2018 4:28 am, edited 1 time in total.

'13 Leaf SV w/premium package (owned)
'13 Leaf SV w/QC + LED & premium packages (lease over, car returned)
'06 Prius

Please don't PM me with Leaf questions. Just post in the topic that seems most appropriate.

LeftieBiker
Posts: 9054
Joined: Wed May 22, 2013 3:17 am
Delivery Date: 31 May 2013
Location: Upstate New York, US

Re: Nissan "Out-of-Warranty" support for battery pack degradation

Mon Apr 23, 2018 2:41 am

I am pleasantly surprised that the 4/2013+ batteries seem to be holding up better than the crap pre-4/2011 batteries. I had no way of knowing that when I leased the above lease. I believe it wasn't really known either when I bought my used 5/2013 built '13 in July 2015. Back then, I figured I'd be done more capacity bars than am I now. I only lost my 1st bar in Nov 2017 at ~46K miles.


I think it was the Fall of 2015 that the auction listed was posted that gave the first indication here that the early 2013 builds were crap. BTW, I just did my last LeafSpy reading on my "ANA" (named by the NY DMV via license plate) before I turn her in soon, and the numbers are as follows:

SOH = 88.91%

Hx = 85.92

AH = 58.15

I had no idea how lucky I was getting an April build! Only ~12-14% capacity lost over 5 years.
Scarlet Ember 2018 Leaf SL W/ Pro Pilot
2009 Vectrix VX-1 W/18 Leaf modules, & 3 EZIP E-bicycles.
PLEASE don't PM me with Leaf questions. Just post in the topic that seems most appropriate.

vickster
Posts: 4
Joined: Thu Jul 05, 2018 8:03 pm
Delivery Date: 0- 7-2018
Leaf Number: 335438
Location: Newark, CA

Re: Nissan "Out-of-Warranty" support for battery pack degradation

Thu Jul 05, 2018 8:05 pm

Urgent guidance needed

Is this a good car

Buying tomorrow

2012 SL with 42.6K

Charging to 9 bars

Thanks in advance
2014 Leaf S - Purchased 07/2018 with 27K miles

SageBrush
Posts: 2586
Joined: Sun Mar 06, 2011 2:28 am
Delivery Date: 13 Feb 2017
Location: Colorado

Re: Nissan "Out-of-Warranty" support for battery pack degradation

Thu Jul 05, 2018 8:13 pm

vickster wrote:Urgent guidance needed
Charging to 9 bars


The car will always charge to 12 bars.
If you mean the battery capacity bars are at 9/12, then about 30 - 35% of capacity is gone.
That is good for about 60 miles range in good weather, 40 miles in the winter if the entire battery is depleted.
2013 LEAF 'S' Model with QC & rear-view camera
Bought off-lease Jan 2017 from N. California
Car is now enjoying an easy life in Colorado
3/2018: 58 Ahr, 28k miles
-----
2018 Tesla Model 3 LR, Delivered 6/2018

vickster
Posts: 4
Joined: Thu Jul 05, 2018 8:03 pm
Delivery Date: 0- 7-2018
Leaf Number: 335438
Location: Newark, CA

Re: Nissan "Out-of-Warranty" support for battery pack degradation

Thu Jul 05, 2018 8:38 pm

Thanks for the prompt reply

60 miles should be enough

I read replacement varies from 5k to 8k depending on semi or full battery

Getting it under 9k$ ..will update if I get it tomorrow
2014 Leaf S - Purchased 07/2018 with 27K miles

LeftieBiker
Posts: 9054
Joined: Wed May 22, 2013 3:17 am
Delivery Date: 31 May 2013
Location: Upstate New York, US

Re: Nissan "Out-of-Warranty" support for battery pack degradation

Thu Jul 05, 2018 8:45 pm

Don't count on 60 miles in warm weather! My real world, non-white-knuckle range on a 2013 SV with heatpump was about 65 miles in Summer - with 12 bars, one almost gone. If you need more than 40 miles of range in normal driving, keep looking. Not just for the above reason, but because a 2012 Leaf battery will both continue to degrade rapidly, and will have less range in Summer and Winter than a (post March build) 2013+ Leaf.
Scarlet Ember 2018 Leaf SL W/ Pro Pilot
2009 Vectrix VX-1 W/18 Leaf modules, & 3 EZIP E-bicycles.
PLEASE don't PM me with Leaf questions. Just post in the topic that seems most appropriate.

cwerdna
Posts: 7984
Joined: Fri Jun 03, 2011 4:31 pm
Delivery Date: 28 Jul 2013
Location: SF Bay Area, CA

Re: Nissan "Out-of-Warranty" support for battery pack degradation

Thu Jul 05, 2018 10:23 pm

vickster wrote:60 miles should be enough

I read replacement varies from 5k to 8k depending on semi or full battery

Can you update your location info via your user name in the upper right > User Control Panel > Profile tab? That way, we don't need to ask in future posts/threads or do sleuthing to deduce it.

What are your daily driving needs in terms of miles? How much city vs. highway? Will you have the ability to charge at your work/destinations?

Originally, the replacement price was at viewtopic.php?t=17168. There are claims it has gone up significantly: viewtopic.php?f=27&t=25882. I've also seen refutations.

Keep in mind the battery will keep degrading, and if it's the original battery, it's frankly crap, esp. in hotter climates.

Unless your range needs are really modest, I'd pass.

Also, unsure why you decided to pick this thread. It seems like Nissan's stopped offering out of warranty assistance. The car's not down to 8 bars and almost certainly outside capacity warranty now. Heck, even my 5/2013 built used '13 Leaf passed the 5 year (since original in-service date) mark a few weeks ago.
Last edited by cwerdna on Thu Jul 05, 2018 11:09 pm, edited 3 times in total.

'13 Leaf SV w/premium package (owned)
'13 Leaf SV w/QC + LED & premium packages (lease over, car returned)
'06 Prius

Please don't PM me with Leaf questions. Just post in the topic that seems most appropriate.

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