Valdemar
Posts: 2403
Joined: Tue May 10, 2011 10:32 pm
Delivery Date: 09 Sep 2011
Location: Oak Park, CA

Re: Nissan "Out-of-Warranty" support for battery pack degradation

Sun Aug 27, 2017 10:29 pm

vijayl wrote:
Valdemar wrote:
vijayl wrote:Some of you might have seen my post on SFBayLeafs
I've a 2011 Leaf with 91K (8bars) and got an offer of 50-50 to replace the battery pack. This will put me in the out of pocket of close to 4K..


Replacement pack shouldn't be more than 6k installed considering the 1k old pack core. Why 4k? They don't want to pick up the labor to install it?

I'll know the actual quote tomorrow, when I go to the dealer. Nissan Rep told me it could be ~3.2k + Tax.

I'm assuming the packs are 2017 packs, correct?


Should be 2017 as they don't stock them due to degradation, or at least this was the information some time back. You can and should shop around other dealerships if your dealer wants more than 6k, I know people had it done for $5,800 all-inclusive.
'11 SL, totaled
-1CB@33k/21mo, -2CB@53k/33mo, -3CB@68k/41mo, -4CB(41.5AHr)@79k/49mo, -5CB(38.85AHr)@87.5k/54mo
-0CB(66.14AHr)@87.5k/54mo (BBB)
59.7AHr, SOH 93%, 118k miles
9kW Solar

vijayl
Posts: 81
Joined: Tue Mar 01, 2011 12:57 pm
Delivery Date: 28 May 2011
Leaf Number: 1977
Location: Fremont - CA

Re: Nissan "Out-of-Warranty" support for battery pack degradation

Sun Aug 27, 2017 11:16 pm

Valdemar wrote:
vijayl wrote:
Valdemar wrote:
Replacement pack shouldn't be more than 6k installed considering the 1k old pack core. Why 4k? They don't want to pick up the labor to install it?

I'll know the actual quote tomorrow, when I go to the dealer. Nissan Rep told me it could be ~3.2k + Tax.

I'm assuming the packs are 2017 packs, correct?


Should be 2017 as they don't stock them due to degradation, or at least this was the information some time back. You can and should shop around other dealerships if your dealer wants more than 6k, I know people had it done for $5,800 all-inclusive.

Thank you! I'll negotiate and will keep you all posted..
79 MGB @95K
94 Honda Civic @ 250K 30mpg - Sold
07 Honda Odyssey @ 75K 24mpg
67 MGB GT EV 20K EV miles
Leafing 92,000 miles
Reserved on 7/2/2010; R4Q-1/26/2011; Ord 01/30/2011; Delivered-5/28/2011; EVSE Installed - 5/31/2011; BattPak@92k-9/12/2018

DaveinOlyWA
Gold Member
Posts: 11958
Joined: Sat Apr 24, 2010 7:43 pm
Delivery Date: 10 Nov 2016
Leaf Number: 314199
Location: Olympia, WA
Contact: Website

Re: Nissan "Out-of-Warranty" support for battery pack degradation

Mon Aug 28, 2017 2:17 am

vijayl wrote:Some of you might have seen my post on SFBayLeafs
I've a 2011 Leaf with 91K (8bars) and got an offer of 50-50 to replace the battery pack. This will put me in the out of pocket of close to 4K.. When I asked if I can get 80-20, rep said it is take it or leave it offer..

I didn't go for Battery check from 3rd year. Car hasn't gone to a dealer after 2nd free battery check and the Service Bulletin.
So everything against me -
    ~2 years after the warranty
    No Servicing Doen after 2nd year
    30+K more miles than the 60K warranty

Others who got 60-40 or better, what is your mileage on your Leaf?

Should I try going with other dealers or asking for escalation?


So you asked for a deal from the dealership?

I would have bypassed them going straight to corporate. sounds like some profiteering to me?
2011 SL; 44,598 miles. 2013 S; 44,840 miles. 2016 S30 (build 10/2016); 22,003 miles. 363 GIDs, Ahr 82.34, Hx; 101.21% kwh 28.1 QCs 190, L2's 213
My Blog; http://daveinolywa.blogspot.com" onclick="window.open(this.href);return false;

DaveinOlyWA
Gold Member
Posts: 11958
Joined: Sat Apr 24, 2010 7:43 pm
Delivery Date: 10 Nov 2016
Leaf Number: 314199
Location: Olympia, WA
Contact: Website

Re: Nissan "Out-of-Warranty" support for battery pack degradation

Mon Aug 28, 2017 2:19 am

vijayl wrote:
Valdemar wrote:
vijayl wrote:Some of you might have seen my post on SFBayLeafs
I've a 2011 Leaf with 91K (8bars) and got an offer of 50-50 to replace the battery pack. This will put me in the out of pocket of close to 4K..


Replacement pack shouldn't be more than 6k installed considering the 1k old pack core. Why 4k? They don't want to pick up the labor to install it?

I'll know the actual quote tomorrow, when I go to the dealer. Nissan Rep told me it could be ~3.2k + Tax.

I'm assuming the packs are 2017 packs, correct?


if that is the case; if would be $3.2k MINUS core exchange + tax. That would be true 50%.

as far as packs? It would be a fairly recent build. still 24 kwh
2011 SL; 44,598 miles. 2013 S; 44,840 miles. 2016 S30 (build 10/2016); 22,003 miles. 363 GIDs, Ahr 82.34, Hx; 101.21% kwh 28.1 QCs 190, L2's 213
My Blog; http://daveinolywa.blogspot.com" onclick="window.open(this.href);return false;

SageBrush
Posts: 1107
Joined: Sun Mar 06, 2011 2:28 am
Delivery Date: 13 Feb 2017
Location: Colorado

Re: Nissan "Out-of-Warranty" support for battery pack degradation

Mon Aug 28, 2017 5:20 am

vijayl wrote:I'm assuming the packs are 2017 packs, correct?

I think NIssan still sold 24 kWh models in 2016 so you should figure on either a 2015 or 2016 battery build date.

The quoted price sounds like you are being charged 50% of the pack msrp and 100% of the labor.
2013 Model 'S' with QC & rear-view camera
Bought off-lease Jan 2017 from N. California with 63.9 Ahr after 22k miles
Car is now enjoying an easy life in Colorado

User avatar
abasile
Forum Supporter
Posts: 1863
Joined: Thu Sep 02, 2010 10:49 am
Delivery Date: 20 Apr 2011
Location: Arrowbear Lake, CA

Re: Nissan "Out-of-Warranty" support for battery pack degradation

Mon Aug 28, 2017 8:05 am

vijayl wrote:I didn't go for Battery check from 3rd year. Car hasn't gone to a dealer after 2nd free battery check and the Service Bulletin.
So everything against me -
    ~2 years after the warranty
    No Servicing Doen after 2nd year
    30+K more miles than the 60K warranty

I'll be curious as to how things work out for you. I haven't bothered to take our LEAF in for the last three or so annual battery checks. It's somewhat of a hassle to take it to the nearest dealer down the mountain because of capacity loss, lousy regen, and the need for charging to return home, and those battery checks seem pretty useless. By the time we lose the 9th bar (we've already lost the top three bars), it'll have been probably 7+ years from the purchase date. Our LEAF is getting less use because of its very limited range, which has slowed the rate of capacity loss.

In any case, we won't be willing to pay $4K (or more) for another 24 kWh battery. Unless Nissan is willing to offer a more attractive price, or perhaps an upgrade to a larger battery, our LEAF will remain a cripple, our "beater" car. It's too bad, because it's otherwise a decent little car. Meanwhile, our new(er) car purchases are Teslas...
2011 LEAF at 69K miles, pre-owned 2012 Tesla S 85 at 89K miles
LEAF battery: 9/12 bars and < 49 Ah (-28% vs. new)
Tesla battery: 250+ miles of range (-5% vs. new)

Dooglas
Posts: 162
Joined: Thu Apr 03, 2014 10:08 pm
Delivery Date: 04 Jan 2017
Leaf Number: 314779
Location: Oregon City, OR

Re: Nissan "Out-of-Warranty" support for battery pack degradation

Mon Aug 28, 2017 4:59 pm

SageBrush wrote:I think NIssan still sold 24 kWh models in 2016 so you should figure on either a 2015 or 2016 battery build date.

Others who have posted a build date on recently replaced 24 kwh batteries have noted that they are dated 2017.
2013 Leaf SV - lease ended, 2016 Leaf S30

vijayl
Posts: 81
Joined: Tue Mar 01, 2011 12:57 pm
Delivery Date: 28 May 2011
Leaf Number: 1977
Location: Fremont - CA

Re: Nissan "Out-of-Warranty" support for battery pack degradation

Mon Aug 28, 2017 8:46 pm

DaveinOlyWA wrote:
vijayl wrote:Some of you might have seen my post on SFBayLeafs
I've a 2011 Leaf with 91K (8bars) and got an offer of 50-50 to replace the battery pack. This will put me in the out of pocket of close to 4K.. When I asked if I can get 80-20, rep said it is take it or leave it offer..

I didn't go for Battery check from 3rd year. Car hasn't gone to a dealer after 2nd free battery check and the Service Bulletin.
So everything against me -
    ~2 years after the warranty
    No Servicing Doen after 2nd year
    30+K more miles than the 60K warranty

Others who got 60-40 or better, what is your mileage on your Leaf?

Should I try going with other dealers or asking for escalation?


So you asked for a deal from the dealership?

I would have bypassed them going straight to corporate. sounds like some profiteering to me?

I didn't even negotiate anything with the dealer. I opened a support case with Nissan and after 2 weeks, they came back with 50-50 offer.
79 MGB @95K
94 Honda Civic @ 250K 30mpg - Sold
07 Honda Odyssey @ 75K 24mpg
67 MGB GT EV 20K EV miles
Leafing 92,000 miles
Reserved on 7/2/2010; R4Q-1/26/2011; Ord 01/30/2011; Delivered-5/28/2011; EVSE Installed - 5/31/2011; BattPak@92k-9/12/2018

vijayl
Posts: 81
Joined: Tue Mar 01, 2011 12:57 pm
Delivery Date: 28 May 2011
Leaf Number: 1977
Location: Fremont - CA

Re: Nissan "Out-of-Warranty" support for battery pack degradation

Mon Aug 28, 2017 9:01 pm

Today I went to the dealer and my papers were ready.
  • There was a contract that I needed to sign, which I did. It only had some T&C
  • There was a Dealer Service quote that I signed
  • There was Credit Card Payment sheet that I needed to fill. The cashier took a copy of my DL, wrote down CC info. They will charge my CC if I end up not going back and install the battery pack.
  • The final price was $2700 includes everything. There was no breakdown of Parts/labor. When I asked, the guy said my service rep may be able to help when he is back tomorrow.

When I asked about the ETA for the pack to arrive, the guy checked with the Service Manager and said 5-6 weeks, but typically arrives sooner than that.
Hope to drive my Leaf for another 100K miles.
79 MGB @95K
94 Honda Civic @ 250K 30mpg - Sold
07 Honda Odyssey @ 75K 24mpg
67 MGB GT EV 20K EV miles
Leafing 92,000 miles
Reserved on 7/2/2010; R4Q-1/26/2011; Ord 01/30/2011; Delivered-5/28/2011; EVSE Installed - 5/31/2011; BattPak@92k-9/12/2018

SageBrush
Posts: 1107
Joined: Sun Mar 06, 2011 2:28 am
Delivery Date: 13 Feb 2017
Location: Colorado

Re: Nissan "Out-of-Warranty" support for battery pack degradation

Tue Aug 29, 2017 12:59 am

Dooglas wrote:
SageBrush wrote:I think NIssan still sold 24 kWh models in 2016 so you should figure on either a 2015 or 2016 battery build date.

Others who have posted a build date on recently replaced 24 kwh batteries have noted that they are dated 2017.

Thanks for the informative post.

If correct it casts doubt on my presumption that battery production stops when the last model using that size pack is discontinued.
2013 Model 'S' with QC & rear-view camera
Bought off-lease Jan 2017 from N. California with 63.9 Ahr after 22k miles
Car is now enjoying an easy life in Colorado

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