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OrientExpress
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Re: Nissan "Out-of-Warranty" support for battery pack degradation

Tue Aug 29, 2017 2:48 pm

RegGuheert wrote:
Valdemar wrote:There may not be a business case for this considering the costs involved.
It seems the engineering is already done. Perhaps I am missing something, but I would think the cars asks the BMS to provide the information that it needs to do its job. Hopefully the car doesn't assume anything about the battery size.


There are lots of innovative and thoughtful engineering done every day, but in the end politics, marketing, and the financial profitability rue the day.
2014 LEAF SV
Ocean Blue
Delivery May 23 2014
46,000+ miles - all 12 bars - Same range as new - No warranty issues ever!

Valdemar
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Re: Nissan "Out-of-Warranty" support for battery pack degradation

Tue Aug 29, 2017 3:48 pm

RegGuheert wrote:
Valdemar wrote:There may not be a business case for this considering the costs involved.
It seems the engineering is already done. Perhaps I am missing something, but I would think the cars asks the BMS to provide the information that it needs to do its job. Hopefully the car doesn't assume anything about the battery size.


Hard to say, but it's not too unreasonable to suspect there were some assumptions built into say the dashboard instrumentation and/or the ECU about the values coming from the BMS so some software changes may be in order to make it work. Even if not an engineering issue a longer range may call for a need to re-certify the car per some regulatory clause. And the fact Nissan would rather have you buy a new car instead of a new battery still holds true.
'11 SL, totaled
-1CB@33k/21mo, -2CB@53k/33mo, -3CB@68k/41mo, -4CB(41.5AHr)@79k/49mo, -5CB(38.85AHr)@87.5k/54mo
-0CB(66.14AHr)@87.5k/54mo (BBB)
59.7AHr, SOH 93%, 118k miles
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ianferrell
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Re: Nissan "Out-of-Warranty" support for battery pack degradation

Wed Sep 06, 2017 7:58 am

I just got approved for a 80/20 on my 2012 I bought in september. Car has 58k and is 3 months out on time. Is anyone not getting covered?

Durandal
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Re: Nissan "Out-of-Warranty" support for battery pack degradation

Wed Sep 06, 2017 9:24 am

ianferrell wrote:I just got approved for a 80/20 on my 2012 I bought in september. Car has 58k and is 3 months out on time. Is anyone not getting covered?

What's the final cost on that? $1200?
Pulled the trigger on going EV on 10/2016 with a 2012 Leaf, and a Tesla Model 3 reservation expected to receive in June 2018.

ianferrell
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Re: Nissan "Out-of-Warranty" support for battery pack degradation

Wed Sep 06, 2017 12:06 pm

Not sure yet, but that's the ball park. Taking the car in today or tomorrow to have them read the serial number from the battery before they order a new one.

Roadburner440
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Re: Nissan "Out-of-Warranty" support for battery pack degradation

Wed Sep 06, 2017 10:22 pm

Good to see you got the 80/20 settlement. I took the car in to the dealership a couple weeks ago to try and go through them first only to tell me I needed to be missing 9 capacity bars to qualify for the warranty. So I called the EV hotline the same day and got a follow up phone call today saying that they are still awaiting a response from the dealership. So hopefully next Tuesday I will have some resolution on my car as well. We are at a similar mileage and about the same amount of time out of warranty (my car is 5 months over the 5 years), so I am hoping for a similar out come.
Steve
2012 Cayenne Red Leaf SL #16790
2016 Chevrolet Volt LT Kinetic Blue
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DaveinOlyWA
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Re: Nissan "Out-of-Warranty" support for battery pack degradation

Mon Sep 11, 2017 6:25 am

Roadburner440 wrote:Good to see you got the 80/20 settlement. I took the car in to the dealership a couple weeks ago to try and go through them first only to tell me I needed to be missing 9 capacity bars to qualify for the warranty. So I called the EV hotline the same day and got a follow up phone call today saying that they are still awaiting a response from the dealership. So hopefully next Tuesday I will have some resolution on my car as well. We are at a similar mileage and about the same amount of time out of warranty (my car is 5 months over the 5 years), so I am hoping for a similar out come.


Yep that is looking like the minimum requirement for a discount. I have several who wanted a newer pack because 9-10 bars simply was too inconvenient and they were all told the same thing.

I am guessing you could go straight to the dealer and they will gladly let you pay full price though...
2011 SL; 44,598 miles. 2013 S; 44,840 miles.2016 S30 (build 10/2016)"low water marks" 26,100.2 miles.363GID Ahr 79.55Hx95.35%kwh28.1QCs227,L2's 237
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SageBrush
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Re: Nissan "Out-of-Warranty" support for battery pack degradation

Mon Sep 11, 2017 6:59 am

Durandal wrote:
ianferrell wrote:I just got approved for a 80/20 on my 2012 I bought in september. Car has 58k and is 3 months out on time. Is anyone not getting covered?

What's the final cost on that? $1200?

Some posters report labor charged separately and on their dime, others report paying only 20% of the battery msrp.
2013 Model 'S' with QC & rear-view camera
Bought off-lease Jan 2017 from N. California with 63.9 Ahr after 22k miles
Car is now enjoying an easy life in Colorado

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LeafPowerIsIxE
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Re: Nissan "Out-of-Warranty" support for battery pack degradation

Tue Sep 12, 2017 9:08 pm

My deal was 90/10. Out of pocket was a total of $602 (plus original battery diag for $120).
Seems the whole deal (battery and labor) was included at 90/10.
My GOM shows 108 miles now at full charge - I actually took it on the freeway and went 70 mph - just like a real car!
Tomorrow I will turn on the a/c (with the awesome heater disconnect harness) and actually drive in "D" !!
By the way - thanks Nissan - I'm a customer again.

Valdemar
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Re: Nissan "Out-of-Warranty" support for battery pack degradation

Tue Sep 12, 2017 9:11 pm

Heck, I'd have taken 90/10 instead of the BBB drama I had to go through.
'11 SL, totaled
-1CB@33k/21mo, -2CB@53k/33mo, -3CB@68k/41mo, -4CB(41.5AHr)@79k/49mo, -5CB(38.85AHr)@87.5k/54mo
-0CB(66.14AHr)@87.5k/54mo (BBB)
59.7AHr, SOH 93%, 118k miles
9kW Solar

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