DaveinOlyWA
Posts: 13134
Joined: Sat Apr 24, 2010 7:43 pm
Delivery Date: 16 Feb 2018
Leaf Number: 314199
Location: Olympia, WA
Contact: Website

Re: Nissan "Out-of-Warranty" support for battery pack degradation

Thu Apr 19, 2018 11:49 am

NissanClient73 wrote:Correct. I have no written prove that extended warranty covers the battery degradation. Although, I have a prove that the case was opened for “battery replacement under warranty”. It was opened by Nissan. I believe that Nissan should reopen the case and fulfill their original promise to replace the battery.


Why open a case if there is nothing to decide or discuss? If it were that easy, they would have simply ordered a battery, right?

I am guessing they were looking into the discounted exchange program which was active at the time. You did need to ask for that.
2011 SL; 44,598 miles. 2013 S; 44,840 miles.2016 S30 deceased. 29,413 miles. 2018 S40; 8743 miles, 485 GIDs, 37.6 kwh 111.39 Ahr , SOH 96.49, Hx 114.98
My Blog; http://daveinolywa.blogspot.com" onclick="window.open(this.href);return false;

Valdemar
Posts: 2486
Joined: Tue May 10, 2011 10:32 pm
Delivery Date: 09 Sep 2011
Location: Oak Park, CA

Re: Nissan "Out-of-Warranty" support for battery pack degradation

Thu Apr 19, 2018 2:03 pm

The fact a case was opened means very little. My case was opened but promptly closed. I had to fight through BBB to get the pack replaced.
'11 SL, totaled
-1CB@33k/21mo, -2CB@53k/33mo, -3CB@68k/41mo, -4CB(41.5AHr)@79k/49mo, -5CB(38.85AHr)@87.5k/54mo
-0CB(66.14AHr)@87.5k/54mo (BBB), -1CB(53.92Ahr)@140k/29mo,
53.92AHr, SOH 84.5%, 140k miles

9kW Solar

GerryAZ
Gold Member
Posts: 1776
Joined: Mon Nov 22, 2010 6:47 pm
Delivery Date: 12 Jun 2011
Location: Phoenix, AZ

Re: Nissan "Out-of-Warranty" support for battery pack degradation

Mon Apr 23, 2018 12:51 am

When I purchased my 2011 and again when I purchased my 2015 I was required to sign and date Nissan disclosure forms discussing battery deterioration (one document) and range under various conditions (another document). I suspect everyone did (whether they read them or not). My 2011 traveled 71.8 miles during the Phoenix Range Test (Silver 679) when it had 10 capacity bars (2 lost) at 100 km/hr (about 62 mi/hr) with no HVAC use. That is quite close to the 73 miles listed on the window sticker even with significant capacity loss. I also drove it over 100 miles on a charge after the battery was replaced (just so I could say that it is possible) at slow speed.
Gerry
Silver LEAF 2011 SL rear ended (totaled) by in-attentive driver 1/4/2015 at 50,422 miles
Silver LEAF 2015 SL purchased 2/7/2015

cwerdna
Posts: 8093
Joined: Fri Jun 03, 2011 4:31 pm
Delivery Date: 28 Jul 2013
Location: SF Bay Area, CA

Re: Nissan "Out-of-Warranty" support for battery pack degradation

Mon Apr 23, 2018 12:54 am

GerryAZ wrote:When I purchased my 2011 and again when I purchased my 2015 I was required to sign and date Nissan disclosure forms discussing battery deterioration (one document) and range under various conditions (another document). I suspect everyone did (whether they read them or not).

I leased a '13 for 2 years back in July 2013 and I think I still have a folder with that paperwork, not filled out and not signed.

I full well knew what I was getting into since I've been here in mid-2011, knew about the Phoenix capacity loss fiasco and loaned some equipment to surfingslovak for the range test before he flew over to Phoenix. I met at Turbo3's house :) as he lives very near me.

I am pleasantly surprised that the 4/2013+ batteries seem to be holding up better than the crap pre-4/2013 batteries. I had no way of knowing that when I leased the above lease. I believe it wasn't really known either when I bought my used 5/2013 built '13 in July 2015. Back then, I figured I'd be done more capacity bars than am I now. I only lost my 1st bar in Nov 2017 at ~46K miles.
Last edited by cwerdna on Mon Apr 23, 2018 4:28 am, edited 1 time in total.

'13 Leaf SV w/premium package (owned)
'13 Leaf SV w/QC + LED & premium packages (lease over, car returned)
'06 Prius

Please don't PM me with Leaf questions. Just post in the topic that seems most appropriate.

LeftieBiker
Posts: 9223
Joined: Wed May 22, 2013 3:17 am
Delivery Date: 31 May 2013
Location: Upstate New York, US

Re: Nissan "Out-of-Warranty" support for battery pack degradation

Mon Apr 23, 2018 2:41 am

I am pleasantly surprised that the 4/2013+ batteries seem to be holding up better than the crap pre-4/2011 batteries. I had no way of knowing that when I leased the above lease. I believe it wasn't really known either when I bought my used 5/2013 built '13 in July 2015. Back then, I figured I'd be done more capacity bars than am I now. I only lost my 1st bar in Nov 2017 at ~46K miles.


I think it was the Fall of 2015 that the auction listed was posted that gave the first indication here that the early 2013 builds were crap. BTW, I just did my last LeafSpy reading on my "ANA" (named by the NY DMV via license plate) before I turn her in soon, and the numbers are as follows:

SOH = 88.91%

Hx = 85.92

AH = 58.15

I had no idea how lucky I was getting an April build! Only ~12-14% capacity lost over 5 years.
Scarlet Ember 2018 Leaf SL W/ Pro Pilot
2009 Vectrix VX-1 W/18 Leaf modules, & 3 EZIP E-bicycles.
PLEASE don't PM me with Leaf questions. Just post in the topic that seems most appropriate.

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