SageBrush
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Re: Nissan "Out-of-Warranty" support for battery pack degradation

Wed Sep 20, 2017 6:40 pm

DaveinOlyWA wrote:
SageBrush wrote:
DaveinOlyWA wrote:
u open case a few "weeks" ago and their excuse to deny u is they stopped doing it a few "days" ago?

So Dave, what do you think now of my suspicion that Nissan was just playing good guy for a while during the LEAF2 PR blitz, and would revert to their normal selves in due time ? It appears my mistake was in thinking that the assistance program would at least last through the first couple months of the roll-out. This might suggest that Nissan budgeted a small purse for assistance and it is now depleted.

Perhaps they will add more to the purse. They should, it is a lot cheaper than the negative PR they are going to catch.



nothing because there are people who started a claim after he did and got a discount. This is one case. have to see more

We already know of another person who called and was also told that the post-warranty assistance program is closed.

How many more do you require ?
2013 Model 'S' with QC & rear-view camera
Bought off-lease Jan 2017 from N. California with 63.9 Ahr after 22k miles
Car is now enjoying an easy life in Colorado

Roadburner440
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Re: Nissan "Out-of-Warranty" support for battery pack degradation

Wed Sep 20, 2017 8:48 pm

I opened my case around 22 August, and got approval on 12 September if that helps with trying to figure out a time line.
Steve
2012 Cayenne Red Leaf SL #16790
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cwerdna
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Re: Nissan "Out-of-Warranty" support for battery pack degradation

Thu Sep 21, 2017 1:44 am

If the discount/support program has been terminated or ran thru its budget, I wonder what Nissan's motives were for being more accommodating in the 1st place. I have some guesses and it could be multiple motives.

- trying to prop up values of used Leafs by keeping really degraded (some older) Leafs off the used market
- they wanted more used worn Leaf batteries for Powerwall-like applications (e.g. https://www.nissan.co.uk/experience-nis ... issan.html)
- customer goodwill and PR/perception changes
- wanting to run down its inventory of battery components (e.g. cathodes, anodes, chemicals, etc.), possibly related to sale of AESC to that Chinese company or meeting some contractual obligation? maybe there's some future version that needs different inputs and they want to deplete these old ones?
- tax related (e.g. they wanted to take a hit in the form of write-off). Maybe they needed to do this within a certain timeframe (e.g. end of quarter).
- realization that full price wasn't going get them many takers and they'd lose more $ that way?

Any other guesses?

'13 blue Leaf SV w/premium package (owned)
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Evoforce
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Re: Nissan "Out-of-Warranty" support for battery pack degradation

Thu Sep 21, 2017 2:01 am

I thought this was going to be a revelation and Nissan was going to soften the blow of degrading batteries. Did they really offer an olive branch briefly for some reason only to now give us concrete shoes and push us off the pier? Hmm... how were they benefiting and what changed?
*2011 Leaf 1 bought 2/28/15 @ 28,000ish mi 10 bar (8 bars @ 11/25/15 @ 37,453 ) (New lizard @ 39,275 mi @ 1/20/2016) Now 52,166 mi.
*Tesla Model S 61,000 mi
*2011 Leaf 2 bought 4/28/15 @ 24,000ish mi 12 bar (new lizard Dec. 2014 @ 22,273 mi) Now 35,485 mi

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jhm614
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Re: Nissan "Out-of-Warranty" support for battery pack degradation

Thu Sep 21, 2017 3:40 am

cwerdna wrote:If the discount/support program has been terminated or ran thru its budget, I wonder what Nissan's motives were for being more accommodating in the 1st place. I have some guesses and it could be multiple motives.

- wanting to run down its inventory of battery components (e.g. cathodes, anodes, chemicals, etc.), possibly related to sale of AESC to that Chinese company or meeting some contractual obligation? maybe there's some future version that needs different inputs and they want to deplete these old ones?

Any other guesses?

Maybe the cost of providing a AESC-replacement battery vs. GSR Capital-replacement battery is different for NIssan? Meaning the GSR battery might cost more than the "in-house" AESC battery.

Maybe now that everything including the XStorage and the e-NV200 are moving off the 24kWh components, they are trying to minimize demand?
2011 Brilliant Silver SL - 110,000 gasoline free miles so far.
4BL: 06/29/13 @ 27 months, 43,520 miles, 42.56 Ahr. New 12 bar battery: 09/09/13
4BLx2:12/31/16 @ 69 months, 99,475 miles, 42.99 Ahr.

SageBrush
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Re: Nissan "Out-of-Warranty" support for battery pack degradation

Thu Sep 21, 2017 5:24 am

cwerdna wrote:If the discount/support program has been terminated or ran thru its budget, I wonder what Nissan's motives were for being more accommodating in the 1st place. I have some guesses and it could be multiple motives.

- trying to prop up values of used Leafs by keeping really degraded (some older) Leafs off the used market
- they wanted more used worn Leaf batteries for Powerwall-like applications (e.g. https://www.nissan.co.uk/experience-nis ... issan.html)
- customer goodwill and PR/perception changes
- wanting to run down its inventory of battery components (e.g. cathodes, anodes, chemicals, etc.), possibly related to sale of AESC to that Chinese company or meeting some contractual obligation? maybe there's some future version that needs different inputs and they want to deplete these old ones?
- tax related (e.g. they wanted to take a hit in the form of write-off). Maybe they needed to do this within a certain timeframe (e.g. end of quarter).
- realization that full price wasn't going get them many takers and they'd lose more $ that way?

Any other guesses?

Multiple motives for sure. That just makes sense.
Perhaps another: Show the battery plant buyer that "demand" exists for replacements
2013 Model 'S' with QC & rear-view camera
Bought off-lease Jan 2017 from N. California with 63.9 Ahr after 22k miles
Car is now enjoying an easy life in Colorado

Joe6pack
Posts: 74
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Leaf Number: 025854

Re: Nissan "Out-of-Warranty" support for battery pack degradation

Thu Sep 21, 2017 5:36 am

It had to end sometime. They didn't owe anyone anything outside the warranty. Good luck getting any other manufacturer to provide a $5,000 service outside the warranty.
2012 Leaf SL leased October 4th, 2012
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Evoforce
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Re: Nissan "Out-of-Warranty" support for battery pack degradation

Thu Sep 21, 2017 2:48 pm

Joe6pack wrote:It had to end sometime. They didn't owe anyone anything outside the warranty. Good luck getting any other manufacturer to provide a $5,000 service outside the warranty.


I know of at least one manufacturer that does... Tesla! But I'm sure you didn't want to hear that. :lol:
*2011 Leaf 1 bought 2/28/15 @ 28,000ish mi 10 bar (8 bars @ 11/25/15 @ 37,453 ) (New lizard @ 39,275 mi @ 1/20/2016) Now 52,166 mi.
*Tesla Model S 61,000 mi
*2011 Leaf 2 bought 4/28/15 @ 24,000ish mi 12 bar (new lizard Dec. 2014 @ 22,273 mi) Now 35,485 mi

Evoforce
Posts: 652
Joined: Wed Mar 04, 2015 9:58 pm
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Re: Nissan "Out-of-Warranty" support for battery pack degradation

Thu Sep 21, 2017 3:11 pm

I hope somehow the Nissan out of warranty discount program comes back...
Last edited by Evoforce on Thu Sep 21, 2017 3:21 pm, edited 2 times in total.
*2011 Leaf 1 bought 2/28/15 @ 28,000ish mi 10 bar (8 bars @ 11/25/15 @ 37,453 ) (New lizard @ 39,275 mi @ 1/20/2016) Now 52,166 mi.
*Tesla Model S 61,000 mi
*2011 Leaf 2 bought 4/28/15 @ 24,000ish mi 12 bar (new lizard Dec. 2014 @ 22,273 mi) Now 35,485 mi

Evoforce
Posts: 652
Joined: Wed Mar 04, 2015 9:58 pm
Delivery Date: 28 Feb 2015
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Re: Nissan "Out-of-Warranty" support for battery pack degradation

Thu Sep 21, 2017 3:17 pm

SageBrush wrote:
cwerdna wrote:If the discount/support program has been terminated or ran thru its budget, I wonder what Nissan's motives were for being more accommodating in the 1st place. I have some guesses and it could be multiple motives.

- trying to prop up values of used Leafs by keeping really degraded (some older) Leafs off the used market
- they wanted more used worn Leaf batteries for Powerwall-like applications (e.g. https://www.nissan.co.uk/experience-nis ... issan.html)
- customer goodwill and PR/perception changes
- wanting to run down its inventory of battery components (e.g. cathodes, anodes, chemicals, etc.), possibly related to sale of AESC to that Chinese company or meeting some contractual obligation? maybe there's some future version that needs different inputs and they want to deplete these old ones?
- tax related (e.g. they wanted to take a hit in the form of write-off). Maybe they needed to do this within a certain timeframe (e.g. end of quarter).
- realization that full price wasn't going get them many takers and they'd lose more $ that way?

Any other guesses?

Multiple motives for sure. That just makes sense.
Perhaps another: Show the battery plant buyer that "demand" exists for replacements


It all sounds plausible.

They may be under contract to not discount a battery because the battery plant business they have sold to the Chinese. The Chinese will decide if they want to sell a battery and at what price.
*2011 Leaf 1 bought 2/28/15 @ 28,000ish mi 10 bar (8 bars @ 11/25/15 @ 37,453 ) (New lizard @ 39,275 mi @ 1/20/2016) Now 52,166 mi.
*Tesla Model S 61,000 mi
*2011 Leaf 2 bought 4/28/15 @ 24,000ish mi 12 bar (new lizard Dec. 2014 @ 22,273 mi) Now 35,485 mi

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