Thank you all for your answers. For my main gripe with Blink please see Item L. They are blaming Nissan's customers for their own errors, thus seem to be abusing Nissan's customers and degrading Nissan's hard-earned name.
Open letter to Blink EV car charging network:
I am a 2015 Nissan Leaf SL Premium user. I like the Leaf for handling, acceleration, luxury features, popularity, 2 years free charging on 5 networks with NCTC, and fast charging.
I have told over 100 dealers and EV club members what I appreciate and what I cannot tolerate about Blink's corporate behavior, and why I think Blink is degrading Nissan's and dealers' good names. We all have problems, but at least we treat our customers with respect.
I need the following from the EV community and from Blink (down farther):
AAA. Navigators that estimate fuel use by elevation.
AA. Apps that can filter all pertinent info at once like 24 hr, bathroom, free, NCTC, and so on.
A. Add-on battery pack, low profile, for more reserve range.
B. RV adapter for intercity travel.
C. Network of RV chargers. Plug in first, THEN go to office to pay.
D. Reserve chargers before driving to them.
E. Tow-away and $350 fine sign on every single reserved space, strictly enforced for ICE parking violations.
F. No harsh restrictions on parking time for EVs. Pay for parking and electricity, not fines or risk of being towed away except for extreme abuse or non-payment, and not having to ask for space to be cleared or for charger to be started.
G. Chargers dedicated to every single EV owner at apartments, even trickle.
H. Welcoming EV users as guests, with aligned security interests, with optimal provision of restrooms, civility, hospitality, wifi, facilities, pools, clubhouses, 24-hour charging access, and information about nearby facilities, especially bathrooms.
I can forgive Blink for half of fast chargers out of order. However, I expect the following from them:
I. Accurate real-time info on every station.
J. Option to fast charge per minute or for 30 minutes on NCTC without being charged $7 for going 1second over.
K. Accurate measurement of time if they are to charge us, or else regulation by state dept of weights and measures.
L. Courteous and efficient assistance with using NCTC when machine fails to start or when card is reported lost before replaced, refraining from blaming us by repeating over and over that we signed the agreement that we only get NCTC benefits if we use the physical Nissan card.
We all have problems with customers, yet we, Nissan, and dealers all have a commitment to respect them, which the public knows about us. Unfortunately, Blink not only has problems, but also seems to be ruining our good name by systematically abusing our customers, which situation we should repair in order to preserve our good names and hard-won customer goodwill.
David J Borough
Sent from my Apple I-phone