AndyH wrote:jwhitehouse wrote:I'm the Don Davis Nissan EV Sales Leader, located here in Arlington TX. I've seen a couple of comments about dealer attitudes encountered, and I wanted to put my two cents worth in.
How's your discount for early reservation holders? I'm looking for a reason to buy from Texas dealer - care to provide one?
jwhitehouse wrote:I hope we'll see the market for the vehicle expanding, rather than available discounts. The lease program appears the least expensive, least exposed, way to drive one though.
GroundLoop wrote:The codes are interesting. Will those be visible on the customer dashboard as well?
Is Infiniti the same in this regard? If I custom-order a G37S with specific color and options, and it has to be factory-built, is there any more/less visibility?
BMW (and Mini) really set the bar in this regard. Even my order from Lotus had more progress visibility, and that's practically hand made. Domestic cars too -- look at GM's staging for the Volt orders.
I guess I just want Nissan to come out and put some kind of upper-bound on the wait. "Pending" is a lot worse than "June/July 2011". I feel like I have to check on Pending every day, where June/July 2011 would let me know I could check out of the dashboard for a couple months.
turbo2ltr wrote:Hmm on the 11th, I was SIT. I wonder why my ETA is 1/27. Is it really going to take almost 2 months get get to the dealer?
I think your comment about Nissan's poor production information process certainly makes sense and I suspected the communications rabbit hole we're stuck in is not something that hiring a few staffers can fix. I mean, the LEAF dashboard seems geekily autistic. Lot's of shiny but a total abhorrence of real contact to customers. But to recommend the website chat line!!?? That's been a constant source of mis-information and sleight-of-hand jive for months IMO.jwhitehouse wrote:I spent a few years ordering vehicles from different manufacturers (for a rental car company), and Nissan has never had a good line of transmitting production information to an end-user (and that should be the same for Infiniti). That's what I wanted to impart in this forum. The general lack of information is certainly nothing personal, and not specific to the LEAF...it's all part of this larger system that's geared for Nissan internal timelines and accounting. That's the bad news, the good news is that I've had some success getting more detailed information out of the LEAF website chat line, or the LEAF call center (877-664-2738).
Puuhfect !sparky wrote:... geekily autistic. ...