Yes, my Leaf's battery capacity dropped to 8 bars around January 28th at approximately 31,250 miles. I knew capacity was declining because I had been having increasing trouble for several months making the 52 miles round-trip from home to work, often using US 1 instead of I-95 (slower speed), opening a window instead of enjoying the AC, and occasionally recharging briefly at Wallace Nissan in Stuart. Nevertheless, 8 bars was quite a shock because the gauge still showed 9 bars when I had the car inspected and serviced just a week before.
My initial reaction was to merely return the car when my lease expires on March 8th and continue looking for an alternative EV to lease for the next 2-3 years, even though Nissan had sent me an offer to reduce the lease-end-buyout by $5,000. However, Keydiver happened to call January 30th and ask about my Leaf's battery capacity because we were the #1 and #2 Leafs sold or leased by Wallace Nissan in December, 2011, and he knew about my daily I-95 commute. He reminded me about the Nissan warranty replacement program for main battery assemblies showing less than 9 bars capacity.
The following Monday, I called Wallace Nissan and asserted a warranty claim. On February 9th, I took the car in to be tested. A half-day of tests and telephone calls between the dealer and Nissan corporate confirmed the situation and my entitlement to a replacement main battery assembly. I also met with a salesperson who discovered when she called NMAC to confirm the lease-end-buyout reduction offer that the amount had been increased on February 1st to $6,000!
Two days ago, I left my Leaf at Wallace Nissan and was given a loaner to use. Today, I had my car returned to me with a new main battery assembly installed at no cost to me whatsoever. It was beautiful seeing 12 bars of capacity and over 100 miles estimated range again. I did see the replacement battery assembly before installation and it looked new, so I believe that I've gotten the 2015 "lizard" battery assembly and not a refurbished older model. Wallace Nissan tried to confirm that would be what they'd receive to install, but said they were unable to get anyone to assure them it would be "new."
My compliments to Joe Dayton, Service Manager for Wallace Nissan, for his efforts throughout this process. This was their first replacement, so I don't begrudge them taking 3 days to be sure they did it right. He was cordial and informative at all times. He definitely helped make the whole experience be as painless as possible.
And finally, tomorrow I will accept Nissan's latest lease-end-buyout offer and purchase my Leaf. As Spike09 said about his Leaf a week ago, "the car still drives like new after 3 years." With the new tires I had installed 8 months ago (Ecopias again, from Costco) and the recent detailing I had done to prepare for the end-of-lease inspection (which never happened), the car almost feels new again, too.
2012 Cayenne Red SL / Reserved 4/20/10 - Ordered 8/20/11 - Delivered 12/10/11
New main battery assembly installed 2/23-25/15
Vanity tag: NOICE