garsh
Posts: 1077
Joined: Sat Feb 12, 2011 5:27 am
Delivery Date: 05 Apr 2012
Location: Pittsburgh PA

Re: Touch screen

Fri Dec 14, 2012 6:32 am

af306 wrote:...as the touch screen is tricky to fit...
If you don't mind, what makes it a tricky replacement?
2012 Black SV w. G35 wheels, 8 bars, 86,000 miles

af306
Posts: 5
Joined: Tue Dec 04, 2012 1:01 pm
Delivery Date: 03 Dec 2011
Leaf Number: 001343

Re: Touch screen

Tue Jan 08, 2013 6:00 pm

You may be more sympathetically disposed to this kind of work than me, so maybe I'm being a bit of a scare-monger.

The replacement is tricky in the way that electronics often are. There are multiple connections which are very delicate, and I found that I needed several extra hands to hold the various parts to prevent dropping and stretching (breaking) the flexible tape connectors (one for the screen and one for the bezel). Access to the plug connections for these is under a circuit board, and can only be reached once the board is removed from the chassis, which necessitates releasing the strain relief for the main screen, which is very precarious. With care, I got it done, and I used masking tape as extra hands. It did require self restraint and some choice golf language to be successful.

I hope (should you need to do it) that its goes as well as mine did. The main thing is that you don't need to pay $3,600 for a new unit, which is a big relief. My local shop wanted $75 for labor, which would be worth it, if it prevents one doing further damage (which I narrowly avoided). I'll put it this way: if I knew then what I know now, I'd pay the service center to do it to reduce stress and risk for me. If you are masochistic, and like risking $3,600 for a $100 repair, or just like new and educating experiences, go for it. If you like boring, predictable and stress free activities, pay the man for what he's good at.

Adrian

Nuitari
Posts: 11
Joined: Sat Aug 10, 2013 7:04 pm
Delivery Date: 28 Feb 2013

Re: Touch screen

Wed Aug 28, 2013 7:22 pm

Thank you for the thread, I broke my touchscreen (also while carrying wood -_- )
Not only that but the sole Clarion repair shop in Montreal refuses to fix it because of alledged contracts that prohibits them from fixing OEM radios.

I'll try to post some more detailed instructions for other people who encounter this issue once I finally get the part.

Nuitari
Posts: 11
Joined: Sat Aug 10, 2013 7:04 pm
Delivery Date: 28 Feb 2013

Re: Touch screen

Sun Oct 13, 2013 9:22 pm

It took over a month to get the part as DHL messed up delivery once it finally reach Canada.

I found that replacing the part was very easy.

To remove the screen assembly of the unit, slide it open. (you can unplug the 12V car battery if you're worried about hitting the open/close button accidentaly).
At the back there is a small plate with 2 screws, remove them. It will uncover a ribbon.
Flip up the top part of the ribbon connector and unplug the ribbon carefully.
Remove the 2 screws that attach the screen unit to the arm.
The whole screen assembly can then be taken inside to a proper work area.

Remove all 5 black screws on the perimiter and those on the back.
Remove all the ribbons that are connected to the pcb.
Longer connectors pivot upward to disconnect, others will unlock by pulling on them.
Replace the touch screen, reassemble everything. Make sure that the ribbons are properly lined up and are all squeezed in properly. Its easy to mess that part up.

LeftieBiker
Posts: 7193
Joined: Wed May 22, 2013 3:17 am
Delivery Date: 31 May 2013
Location: Upstate New York, US

Re: Touch screen

Sun Oct 13, 2013 10:01 pm

I remember taking our Volvo 240 - then about 18 years old - to a Volvo dealer, and being told that it needed a $3000.00 transmission. (It wasn't shifting into overdrive.) I researched the matter, and then had a rebuilt overdrive engagement solenoid unit installed for less than a tenth of the dealer's quote. The dealer's response? A shrug, and a suggestion that I could sue them if I felt they had tried to overcharge me...
2013 "Brilliant Silver" SV with Premium Package and no QC, and 2009 Vectrix VX-1 with 18 Leaf cells.

The most offensive, tasteless phrase in use here is "Pulled the trigger." I no longer respond to posts that use it.

peter
Posts: 64
Joined: Wed Mar 16, 2011 11:42 am
Delivery Date: 04 Aug 2011
Leaf Number: 6487
Location: Redwood City, CA

Re: Touch screen

Wed Jan 01, 2014 5:54 pm

Just did this myself. The biggest issue for me was the tiny screws which had locktite and were very difficult not to strip. Perhaps I just need to buy some new screwdrivers. Once opened the screen replacement is easy.

Thanks for the p/n which helped a lot.

cartload
Posts: 1
Joined: Tue Aug 26, 2014 2:16 pm
Delivery Date: 26 Jul 2013

Re: Touch screen

Tue Aug 26, 2014 8:35 pm

I had a broken touch screen and attempted to replace it. I have a 2013 Leaf. I guess the Clarion radio in this one is a different model than the one mentioned in this thread.

I ordered the screen previously mentioned in this thread from pacparts. I replaced the screen and it did not work properly, so I took it back out, made sure everything was reassembled, and tried it again. I attached the main orange ribbon cable that connects the display to the radio, put the screws back in, and pressed the open/tilt button to "close the display".

Still didn't work correctly, but now the open/tilt button stopped working. The display is in the closed position, so I can't open it to access the ribbon cable.

Basically, does anyone know how to get the display back out if I cannot open it with the open/tilt button?

jos32
Posts: 1
Joined: Thu Jun 18, 2015 2:14 am
Delivery Date: 18 Jun 2015

Re: Touch screen

Thu Jun 18, 2015 2:20 am

Any luck with the nissan 2013?

I have the same car and this touchscreen doesent work. The touchscreen works but is 45 degress rotated
I emailed pacparts but didnt get any ansvers..

Here in Sweden the Nissan dealer wants 9000$ to repair my screen.. (replace the whole nav)

GlennD
Forum Supporter
Posts: 1179
Joined: Sun Dec 18, 2011 7:14 pm
Delivery Date: 20 Jul 2013
Leaf Number: 410357
Location: Anaheim

Re: Touch screen

Thu Jun 18, 2015 8:23 am

jos32 wrote:Any luck with the nissan 2013?

I have the same car and this touchscreen doesent work. The touchscreen works but is 45 degress rotated
I emailed pacparts but didnt get any ansvers..

Here in Sweden the Nissan dealer wants 9000$ to repair my screen.. (replace the whole nav)


Dealers replace assemblies and they never open up the assy. A perfect example is in this thread where the dealer wanted to replace the whole transmission wile the repair was a tenth of the amount.
Not everyone is capable of replacing the delicate smashed display.
2012 Cayenne Red SL traded for:
2013 Pearl White SL Premium
Traded for a Cirrus White 2014 Mercedes B (totaled)
2016 Urano Gray eGolf SEL w/ drive assist
Loved the VW but it sat too low for my old body
Back to a Cirrus White 2017 B250E

KillaWhat
Posts: 866
Joined: Thu Feb 23, 2012 5:15 pm
Delivery Date: 15 Mar 2012
Location: Southeast Pennsylvania

Re: Touch screen

Thu Jun 18, 2015 12:46 pm

af306 wrote:Here's the touch screen news.

Touch screen is made by Clarion. Clarion Part number Qy7200Na

SKU: 930780649378.

I purchased my replacement touch screen from PacParts, Inc (http://www.pacparts.com) who were very slick and easy to deal with, and I highly recommend them. Price was $22.19.

PacParts phone number is 800 421 5080 or 310 515 0207.

If your actual LCD screen (under the touch screen) is damaged, a replacement part is also available from PacParts. SKU: 9300467159977, $152.36.

You need a #2 Philips screwdriver to get the nav. unit out of the dash, and a #0 Philips to dismantle the screen bezel to replace the touch screen. *BUT*, as the touch screen is tricky to fit, most people would probably be better off having the touch screen replaced at a Clarion service center. Service centers can be found under the support tab on http://www.clarion.com, then click on "service"

http://www.clarion.com/us/en/support/service/index.html


Adrian


This is really good info to have.
Thanks
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