daveforever
Posts: 3
Joined: Mon Sep 18, 2017 10:53 am
Delivery Date: 18 Sep 2017

Help on Nissan Connect App

Mon Oct 09, 2017 11:24 pm

Hi Everyone,
I got my 17 Leaf SL a month ago, and I still couldn't figure out how to set it up properly. As the result, I am here to seek professional advice on how to set it up, so I can get the fancier app interface shown in the advertisement.

What I have worked out?
1. Website user portal all setup and is able to request update from car.
2. Car is also connected to the server and able to get charging station update from server.
3. Email notification works but text doesn't work.
4. App signed in fine, but doesn't show any fancy interface. Moreover, it shows disconnect on the top right to the vehicle.
5. Able to use USER PORTAL in the app to get update like website version.

https://imgur.com/A6uSu7X
https://imgur.com/8FRLDCr
https://imgur.com/a/H7QHB

What should I do to get the below interface?
https://imgur.com/a/rFgaR

Many thanks!


Dave

cwerdna
Gold Member
Posts: 7077
Joined: Fri Jun 03, 2011 4:31 pm
Delivery Date: 28 Jul 2013
Location: SF Bay Area, CA

Re: Help on Nissan Connect App

Tue Oct 10, 2017 1:25 am

Your screenshots are from Android yet https://imgur.com/a/rFgaR is from iOS.

Maybe you installed the wrong app? I'm assuming you're in North America. If so, I think https://play.google.com/store/apps/deta ... ssan&hl=en is right one and it appears to be the one installed on my Android phone. I almost never use NissanConnect EV from Android. I use it on my iOS device (an iPhone 6).

However, I just confirmed the Android NissanConnect EV app works for me and was able to retrieve the status of my car.

'13 blue Leaf SV w/premium package (owned)
'13 blue Leaf SV w/QC + LED & premium packages (lease over, car returned)
'06 Prius

daveforever
Posts: 3
Joined: Mon Sep 18, 2017 10:53 am
Delivery Date: 18 Sep 2017

Re: Help on Nissan Connect App

Tue Oct 10, 2017 8:22 pm

You are very right about it. I didn't know there are 2 Nissan ConnectS, and I have been trying to work it out with Nissan normal vehicle's version. What a silly mistake, and thank you very much for pointing it out!

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