mollycruz2 wrote:2011, bought used in perfect condition in 2015. It was not plugged in, locked and sheltered, nobody home, car incinerated, fire chief said battery caused it , no other plausible explanation, not wet, not near a fire, letter from Nissan said it was out of warranty. Gave me an address to sue them. Didn't seem to want to know what happened to the battery. Car was a pure pleasure to drive and had no problems except short range due to longevity of the battery. The original 60 miles was now more or less 45; but I am far away and had to digest all this by email and phone from witnesses. Glad I wasn't inside it; think they should at least replace it. Not going to buy another, that's for sure. wouldn't suggest anyone else buy one either. They're clearly being irresponsible with this problem. I'm 75, I don't "prank", by the way; to set my car on fire from thousands of miles away, that would be a good one! If you don't have something helpful to say, at least refrain from insulting me. This has been hard enough.
Unless it can be proven to be a manufacturing defect, or a result of a direct act by Nissan, they are not responsible for the vehicle. That is why you buy car insurance. Based on the age of the vehicle, and no other comparable incidents, it is not likely a manufacturing defect. You would need a battery technician to dismantle and inspect the pack to prove otherwise. A direct short of the battery pack could cause a fire, but you would need some event to cause the short.
I'm sure the Nissan Engineers would be interested in what caused it, but Nissan Corporate would not allow it due to liability issues. Just agreeing to inspect the pack could be used by a lawyer to claim an admission of guilt on Nissan's part, and they are not willing to accept the risk. Depending on the extent of the fire, anything useful to the Nissan Engineers could likely have been burnt up and of no value. Nissan Corporate provides an address to sue them, because the cost to do so and burden of proof is on you, and you are not likely to prevail.
I understand you are frustrated and upset, but coming here and blaming Nissan without evidence does not help your cause. You should be working with your insurance company to obtain a settlement, and complaining about them if they are non-cooperative.