piseas
Posts: 19
Joined: Sun Jan 04, 2015 8:40 am
Delivery Date: 01 Feb 2015
Leaf Number: 315128

Re: Clicking noise during acceleration and decceleration

Tue Sep 12, 2017 1:14 pm

My 2015 Leaf started a clicking noise when I was at a stop and put foot on the speed pedal. I also heard it after releasing the pedal. I thought I would not be covered under warranty as I have 41k miles on a car I have owned new for 2.5 years.
But I checked this site and saw it could be covered under the 6 yr/60k drive-train warranty.
I called Nissan Customer Service to confirm re having my car greased that it would be covered. They would not confirm so I took to my local dealer.
Dealer would not confirm until they looked at it. If i decided not to fix it, then $150 inspection fee, otherwise if not covered under warranty that price will be included.
I got a call from my service advisor who said I need a new front axle and that it would be covered under warranty. I would have to bring car back as they had to order the part. I was told if I just had it greased, it would NOT be covered under warranty and have to pay about $250.
I guess I should not look at a gift horse in the mouth or however the saying goes. Funny thing, I picked up the car expecting to return the next day for the axle install and my car NO longer had the clicking noise. I guess they greased ti anyway! I could call them to say no longer noise but I know they will want me to pay the $150 diagnosis fee.
FYI for all of you out there.
2015 SL(First Nissan)
Pearl White-Premium Package-All Options
Purchased 1-2-15 w/ included Free Home L2 Charging Station
HomeTown-SoCal

rt84vhf
Posts: 15
Joined: Tue Jul 26, 2016 6:33 pm
Delivery Date: 18 Oct 2016
Leaf Number: 303893
Location: OH

Re: Clicking noise during acceleration and decceleration

Sat Oct 28, 2017 5:53 pm

Just had mine fixed this week. 2016 SV, 8k miles. Same fix as mentioned above. Wife's is going in next week for the same issue at 12k miles.

PolinEV
Posts: 5
Joined: Fri Apr 21, 2017 7:34 am
Delivery Date: 14 Apr 2017

Re: Clicking noise during acceleration and decceleration

Wed Dec 13, 2017 9:53 am

I have a 2014 Leaf S with 42,000 miles that just had NTB 12-055 done to fix the noise issue. Dealer said not covered by the powertrain warranty. They charged me 79.43 for a 1/2 hour of labor. They said it fell under the "adjustments" warranty category and that expires after 12,000 miles.

I'll do this myself if it happens again. Would anyone have a copy of the Service bulletin by chance?

Thanks!
2014 Leaf S, bought in March 2017.

PolinEV
Posts: 5
Joined: Fri Apr 21, 2017 7:34 am
Delivery Date: 14 Apr 2017

Re: Clicking noise during acceleration and decceleration

Wed Dec 13, 2017 10:23 am

As a follow up, I just spoke to a Nissan rep (Chris) by calling the 1-800-NOGASEV number. He said Technical Service Bulletins (TSB) are not necessarily covered under warranty. It seems this is the case with NTB 12-055 if your 3 year basic coverage is expired.

If I have the problem again, I'll do it myself and post a You-tube video of it.

Passing it along!
2014 Leaf S, bought in March 2017.

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