Snlj
Posts: 15
Joined: Thu Mar 02, 2017 12:55 pm
Delivery Date: 20 Mar 2017
Leaf Number: 416281
Location: Madison, WI

ChargePoint / Android Pay issue

Mon Jul 17, 2017 8:57 am

There are a number of ChargePoint-branded stations around town which are free to use. I've been taking advantage of them since I got my Leaf this spring, activating the session with my Android phone.

Once last month, and again this past weekend, I've experienced the Android Pay app popping up when I tap my phone, charging me a $1.00 fee, and then preventing the ChargePoint app from registering the session. The charge seems to stay on my card as pending for a couple of weeks before disappearing, so I'm less concerned with that than I am with the fact that the ChargePoint app doesn't track the session when this occurs.

I've been in contact with ChargePoint customer support, and they've said that Android Pay intercepting the NFC tap is an OS issue, and couldn't offer me anything.

Has anyone else experienced this? I'm inclined to uninstall Android Pay, but wanted to check here first.

Thanks!

cwerdna
Gold Member
Posts: 6791
Joined: Fri Jun 03, 2011 4:31 pm
Delivery Date: 28 Jul 2013
Location: SF Bay Area, CA

Re: ChargePoint / Android Pay issue

Mon Jul 17, 2017 4:17 pm

Personally, I wouldn't bother with any of that. I carry around 2 Chargepoint cards all the time.

A $1 charge that disappears eventually sounds like some pre-authorization check/charge.

'13 blue Leaf SV w/premium package (owned)
'13 blue Leaf SV w/QC + LED & premium packages (lease over, car returned)
'06 Prius

Snlj
Posts: 15
Joined: Thu Mar 02, 2017 12:55 pm
Delivery Date: 20 Mar 2017
Leaf Number: 416281
Location: Madison, WI

Re: ChargePoint / Android Pay issue

Fri Jul 21, 2017 6:19 am

cwerdna wrote:Personally, I wouldn't bother with any of that. I carry around 2 Chargepoint cards all the time.

A $1 charge that disappears eventually sounds like some pre-authorization check/charge.


There's a ChargePoint card in the car, and the $1 charge is just what you say. The issue is that Android Pay is preventing the ChargePoint app from recognizing the session.

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