FILLUPMYEV wrote:Update... 12:45am
Spoke with the EV hotline again. Pretty much the same. They cannot do anything unless the dealer tells them the car was in their hands for the battery capacity issue before the warranty was over.
Just to reiterate, no one at the EV Hotline can help
. It is out of warranty. Barring some one fessing up at the dealership, there is no path for an in warranty
You have a very good case for an Out of Warranty exception though.
I even did some more of the leg work.
You want to call Nissan North American Consumer Affairs. You want to open a case for an Out of Warranty exception. It is fairly simple, they get some info from you, then you need to get the car to the\a dealer so they can verify the state of the battery. Maybe you already did that, but the consumer affairs case worker will need to talk with the service manager directly regarding the vehicle.
I think the number you want is 1-800 647-7261.
I felt obligated, seeing your post to try to assist. If you can drop the cash on three new cars just to move away from Nissan over this though, I am guessing the $7000 for the battery (parts and labor) is maybe not that big a deal? For me it was. As was keeping the Leaf viable for a couple more years. That way we can wait for some of the dust can settle on recent roll outs, and get some build up in the used market, before making another purchase. Have fun with the Bolts. I will envy your range.