Ingineer said:We have had only a few failures, and of those at least one was due to external factors. We replaced/repaired them all free of charge within a few days.
I can confidently say statistically our reliability is greater than 99.5% which is probably better than any other EVSE on the market right now. I don't have any hard figures for any units other than our own, but if you tally up the reported problems here on all of them we are WAY ahead!
I can't take all the credit for the reliability, most of it comes from how well Panasonic engineered and constructed the unit. They are almost bulletproof!
-Phil
Thanks for the information, Phil. That is reassuring. Nice work.