Hi folks. 2016 Nissan Leaf owner here.
We regularly use the trickle charger that came with the car as we have not felt the need to install a level 2 charger at home, since we can usually get all the juice we need by trickle charging overnight and stopping at level 2 chargers around town as needed.
Recently, our Leaf stopped charging. We tried on multiple chargers (level 2 and trickle chargers) and it would look like it started to charge, but would turn off and stop charging after about 10 seconds or so. We luckily had just enough juice to get it to the dealership.
Fast forward 3 weeks (after having the service dept at the dealership go back and forth with Nissan Canada a bunch of times because they really had no clue what to do with this electric car), they basically told me that we broke the on-board charger by using the trickle charger because it's not built to charge so frequently at such a low charge rate.
While this sounded fishy to me (would that not break the charger, not the car?), I thought it might -sort of- make sense... but, when I inquired further about the differences in how the trickle charger and level 2 chargers charge, they couldn't really tell me much because they clearly don't understand how electric cars work in the service department.
At the same time, some friends of ours had the same issue with their 2016 Kia Soul, except that they charge regularly with a level 2 charger. They were told by their dealer that there was a faulty part in the OBC in many of the 2016 Kia Souls, and that the part they replaced it with was upgraded so it shouldn't happen again.
My question is, have any other Leaf owners (or technicians) heard of the Nissan dealerships essentially blaming you for breaking the OBC? Am I right in thinking that it sounds fishy, and that maybe it's a similar case to our friend's Kia? I could understand that it might occur if we were using an aftermarket charger, but I don't really buy that we broke it with the charger that came with the car. Especially after hearing our friends' car had the same issue even with using a level 2 charger, I am wary to believe that this is on us.
Any questions or comments would be appreciated.