koborn
Posts: 6
Joined: Wed Mar 01, 2017 6:40 am
Delivery Date: 01 Mar 2017

2017 model front head restraints

Sun Mar 05, 2017 11:55 am

I think this is becoming an industry-wide problem, but -

Just swapped a 2015 (UK) 24kwh Leaf for a 2017 30kwh. All well, but the front head restraints no longer have any fore and aft adjustment, and are positioned so my wife (5'3") has her head forced forward (hurting her neck) unless she has the seat back laid way back (hurting her back!). The only fix we found so far is to remove the restraint completely.

So we swapped to what was supposed to be an "identical" car in general terms and she can't drive it.

Any thoughts? Anyone else had this problem?

LeftieBiker
Posts: 9210
Joined: Wed May 22, 2013 3:17 am
Delivery Date: 31 May 2013
Location: Upstate New York, US

Re: 2017 model front head restraints

Sun Mar 05, 2017 1:03 pm

If the units are interchangeable, try swapping with someone who is about to turn in a leased car. Or buy new 2015 headrests.
Scarlet Ember 2018 Leaf SL W/ Pro Pilot
2009 Vectrix VX-1 W/18 Leaf modules, & 3 EZIP E-bicycles.
PLEASE don't PM me with Leaf questions. Just post in the topic that seems most appropriate.

koborn
Posts: 6
Joined: Wed Mar 01, 2017 6:40 am
Delivery Date: 01 Mar 2017

Re: 2017 model front head restraints

Sun Mar 05, 2017 4:04 pm

Not too helpful: I AM someone turning in a 2015 car. No chance of swapping the head restraints with the old one, it's already been sold on. It is not possible to buy "obsolete" spares. I suppose a scrapyard is a theoretical option, but there will be very few instances around.

And dammit, why should my only recourse for a change that the manufacturer has imposed, that makes the car unusable, be to search around scrapyards?

In theory I have 14 days sale or return. It might be interesting to try that--.

LeftieBiker
Posts: 9210
Joined: Wed May 22, 2013 3:17 am
Delivery Date: 31 May 2013
Location: Upstate New York, US

Re: 2017 model front head restraints

Sun Mar 05, 2017 9:35 pm

Not too helpful: I AM someone turning in a 2015 car. No chance of swapping the head restraints with the old one, it's already been sold on.


I'm talking about swapping headrests on the car you just acquired with the headrests from a car that someone else is going to turn in, with the older design, for a cash incentive. If that doesn't apply then I don't understand your situation. As for "obsolete" parts not being available, that isn't always the case. Just look for a Nissan parts supplier who has headrests acquired by them before the changeover. It's called "new old stock" or NOS.
Scarlet Ember 2018 Leaf SL W/ Pro Pilot
2009 Vectrix VX-1 W/18 Leaf modules, & 3 EZIP E-bicycles.
PLEASE don't PM me with Leaf questions. Just post in the topic that seems most appropriate.

garsh
Posts: 1132
Joined: Sat Feb 12, 2011 5:27 am
Delivery Date: 05 Apr 2012
Location: Pittsburgh PA

Re: 2017 model front head restraints

Mon Mar 06, 2017 3:18 am

koborn wrote:Any thoughts? Anyone else had this problem?

And I found a solution, posted here:
Headrests are uncomfortable
For more details, see the "Adding Headroom" section of my blog: http://garsh.myevblog.com/
2012 Black SV, 7 bars, 100,000 miles

lkkms2
Gold Member
Posts: 328
Joined: Wed Jul 20, 2011 8:10 am
Delivery Date: 30 Dec 2016
Leaf Number: 302025
Location: San Diego/National City, CA

Re: 2017 model front head restraints

Mon Mar 06, 2017 4:18 am

garsh wrote:
koborn wrote:Any thoughts? Anyone else had this problem?

And I found a solution, posted here:
Headrests are uncomfortable
For more details, see the "Adding Headroom" section of my blog: http://garsh.myevblog.com/


Yes, one of the commenters in "Headrests are Uncomfortable" did the same thing we did. My wife is 5' 2" and we turned the head rest around in our 2011 Leaf in the passenger side. When she is driving she also uses cushions to raise herself higher so she has a better view while driving. Being a couple inches higher seemed to help.

We recently got a 2017 Leaf. When she is in the passenger side she also leaned the seat way back that seemed to help, but also try switching the headrest around in reverse.

Let us know if that works for your wife.
2011 Leaf SL purchased 6-22-2011, sold 1-18-2017 with new battery.
2017 Leaf SV with Premium Package purchased 12-30-2016

powersurge
Posts: 996
Joined: Wed Oct 21, 2015 10:24 am
Delivery Date: 06 Dec 2014
Location: Long Island, NY

Re: 2017 model front head restraints

Mon Mar 06, 2017 6:52 am

I cannot believe that someone is ready to return a brand new car over the angle of headrest!!

The answer is very easy.. 1) Flip the headrests so they angle the other way OR, 2) Go to any auto body shop. Have them put the steel rods in a vice and bend them to the angle you want.... Done!

koborn
Posts: 6
Joined: Wed Mar 01, 2017 6:40 am
Delivery Date: 01 Mar 2017

Re: 2017 model front head restraints

Mon Mar 06, 2017 8:01 am

No, I'm not seriously going to turn the car in, although of course the problem is not "bad head restraints" but "no way to get a pain-free seating position" which is a little more significant.

We have this sort of problem with any new car: I just get in and drive, she has to spend weeks playing with seat positions, cushions and so on. It's obviously hard to design a seat that fits all sizes, but 5'3" is not that unusual!

As for bending the headrest pillars, I have a strong suspicion that this would backfire at the end of the lease. It's not exactly "fair wear and tear". So I would have to buy two new ones then.

@LeftieBiker: given that the rate of registrations around here is <1 /week, and most of those are first-time, I'd have to hang around a *long* time to find someone else trading in a '15! This also assumes that the dealer/leasing company would A: agree and B: remember they'd agreed. I looked at NOS, and basically for Leafs it doesn't exist here. The stock in breakers is also minimal, and I'd probably have to scour the country for a long time.

@garsh: yes, reversing them would probably work. Of course, in the event of a collision, any claim for whiplash related injury would be thrown out, but that's a small risk in the overall scheme of things.

I think the best thing is to experiment with back support seat inserts to bring the driver's back position forward a little.

Thanks for your ideas everyone!

garsh
Posts: 1132
Joined: Sat Feb 12, 2011 5:27 am
Delivery Date: 05 Apr 2012
Location: Pittsburgh PA

Re: 2017 model front head restraints

Tue Mar 07, 2017 3:04 am

koborn wrote:As for bending the headrest pillars, I have a strong suspicion that this would backfire at the end of the lease. It's not exactly "fair wear and tear". So I would have to buy two new ones then.
You only need to bend them about an inch. It's not noticeable at all, and it makes a huge difference.
@garsh: yes, reversing them would probably work. Of course, in the event of a collision, any claim for whiplash related injury would be thrown out, but that's a small risk in the overall scheme of things.
Note: that was not _my_ suggestion. Whiplash is about the most common injury in auto accidents, because getting rear-ended is the most common type of accident.
I think the best thing is to experiment with back support seat inserts to bring the driver's back position forward a little.

The downside to that solution is that the heated seat feature no longer warms up your back. But since every car sold nowadays is required by law to have this awful headrest position, it's probably a good investment not just for this car, but for every car you buy in the future.
2012 Black SV, 7 bars, 100,000 miles

LeftieBiker
Posts: 9210
Joined: Wed May 22, 2013 3:17 am
Delivery Date: 31 May 2013
Location: Upstate New York, US

Re: 2017 model front head restraints

Tue Mar 07, 2017 3:53 am

@LeftieBiker: given that the rate of registrations around here is <1 /week, and most of those are first-time, I'd have to hang around a *long* time to find someone else trading in a '15! This also assumes that the dealer/leasing company would A: agree and B: remember they'd agreed. I looked at NOS, and basically for Leafs it doesn't exist here. The stock in breakers is also minimal, and I'd probably have to scour the country for a long time.


Have you searched Ebay for a set? You can set a continuing search that will alert you when a set comes up for sale. It's just "Leftiebiker" BTW. I don't Twit, or tweet, or whatever. I tried something similar by posting in only subject boxes for about a year, but got bored with it.
Scarlet Ember 2018 Leaf SL W/ Pro Pilot
2009 Vectrix VX-1 W/18 Leaf modules, & 3 EZIP E-bicycles.
PLEASE don't PM me with Leaf questions. Just post in the topic that seems most appropriate.

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