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The parts came in last week and I dropped the car off for a day. It turns out it was just the switch, nothing else was needed.

Yeah, it was kind of a surreal experience. I do think that an aftermarket installation of a new steering wheel is a bit excessive for half of a $450 option, which was probably the service department's concern about the buttons. Their attitude changed when Nissan came in with a blank check to...

I hope it's just the switch because that would be a real quick fix. We'll be finding that out next week. It sounds like this issue got past the front-lines of customer support at Nissan HQ and they're pulling out all the stops to fix it. I got a few call-backs from all parties and it sounds...

I haven't seen anyone posting about this, so I'm sharing in case anyone else ends up with this problem. I purchased a 2018 S model with the all-weather package 3 weeks ago. During checkout at the dealership, I confirmed the heated seats and figured that was enough - too hot for the steering...