NissanConnect EV Driving Records (Trips) on Wrong Days

[umdkevin]

I searched a while but didn't see any topic/post on this. Is anyone else seeing the trip data on the wrong days in either the app (EV&Services) or the website (https://www.ev.nissanconnect.com/EV/mycar/index) or know how to fix it?

I've tried changing the timezone settings and unplugging the 12v battery for a few hours. Not sure if there is some other place the car is storing the wrong date/time or something.

 

[baustin]

If the time and date in the car are correct (which they should be), then it is likely a processing error on the Nissan servers. Maybe it is being logged for the day it is uploaded, and not the actual travel day.

 

[DougWantsALeaf]

It’s wrong for me too. I think it’s a software error in the app that doesn’t sort the list correctly.

 

[LurchOR]

Total stab in the dark: Japanese server time?

 

[DougWantsALeaf]

If my trips came up in order, I could believe that theory. While my trips are generally chronological, they are not exactly. So I won't see a trip on the 25th mixed with a trip on the 3rd. But 24,25,26,27 might come in any order.

i agree its very odd.

 

[user 28563]

I had my trips for one day this week show up as the day prior to the actual day they were taken, it was very strange. I've also seen it split my morning work commute (36 miles) into two separate trips, for no apparent reason as I didn't make any stops on my way to work.

 

[umdkevin]

I've got a call into Leaf EV customer support today, they're"looking into it" and going to get back to me.

 

[umdkevin]

No updates from support but I've noticed the last 3 days the trips have logged correctly; on the right date locally. Can anyone else verify trips from this week?

 

[DougWantsALeaf]

I agree, looks like it’s fixed.

Do you know if the eco ratings are a monthly average or just that day’s driving?

 

[umdkevin]

Pretty sure Eco rating is monthly average. My ratting matches the Month tab under Reports & Activity --> My EV --> Driving Records